JEN Hong Kong by Shangri-La

Very comfortable. Great location for us adjacent to HKU. Very accessible to the MTR

Great location. Literally across from the subway HKU station. Friendly staff too! Highly recommended.

Front Desk: The staffs at the are super friendly and knowledgeable. I feel that the way they treat guests as if they were the customers themselves; so they will fulfill the request as best as they could. Room: The super convenience connecting rooms made our 12 days trip easy to check on the kids. The room is spacious with comfortable queen size bed (it feels like a King IMO) & 2 single in the kids room. We stayed on the 10th floor but hardly hear any noise from the street. Location: The location of the hotel is very ideal for our trip with friend / family mostly in the HK Island. 3 minutes walking distance to MTR or 5-10 min to tram / bus Gym: must check out the gym on the 28th floor, fabulous views. Worth mentioning – Billy, a very pleasant young fellow with passion

This hotel was very disappointing. The room had a musty smell and the bathroom smelt like a urinal. Roof was covered in mould and the room was dirty. Extremely unhappy with our stay. I really don’t usually leave bad reviews, however I don’t want others to be fooled by the advertising on this site.

Family of 4. We had the connecting rooms so we could stay together throughout our stay. The room is roomy and the Queen size bed feels like a King Services (both front desk service & room service) are great. Check out the swimming pool and gym on the 28th floor. the view from 28th floor is fabulous. did I say great customer services at the front desk?! on a rainy day, ask them for an umbrella. Location: very close to MTR

Very old and aged hotel. Don’t get deceived by the word Shangri-La, it’s nothing like the real Shangri-La standard.

Next door to HKU station so a great base to explore Hong Kong- only a few minutes walk to the lovely central and western district promenade too! Rooms are compact but well equipped and beds very comfortable. Staff all helpful and cleaning was a good standard. Small pool and decent Gym on top floor. Good option and we really enjoyed our stay here.

Lovely hotel with friendly staff (Jason was ant the front desk), and service. The hotel is probably a little bit outdated and some upgrade might help. Hotel location is really convenient, right next to airport bus A10 line and HKU MTR station. I stayed here 4-5 times and still love this area!

Staff is excellent. Hotel is functioning and clean. Great area. Loved it for the price.

Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty

Good location and room clesn

Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.

Smelled very bad. Bad shower and bad smell in bathroom

Old fashioned

Room perfect with everything provided for a week’s stay

Excellent staff.

Yes, I like it. Near to MTR stations and many good restaurants around it.

Staff were very friendly and helpful at the front desk. Close to HKU MTR exit and the A10 airport bus stop.

Excellent location . Beautiful . Spacious water view hotel . Clean and modern n . Will come back again for sure

Nice area to be in, easy access to MTR with traditional hk food options nearby.