The Trouville Bournemouth

Explore The Trouville Bournemouth
6.8
Pleasant
From 448 reviews
Cleanliness

6.6

Room Comfort

6.6

Service and Facilites

7.2

Traveler Reviews The Trouville Bournemouth

Number of reviews per page
20
40
Top reviews
Janet
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Restaurant CLOSED Lift out of order Refurbishment going on and was not told of this before arrival. Bath water was orange/yellow.
Barry
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast a walk to
Laura
icon-with Partner
with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was an absolute state. Dust and dirt everywhere, stains on the bedding and un cleaned rooms that had dead flies and bugs on the bed. Requested to move room as it was disgusting and was met with Daniel the receptionist who was very unpleasant to deal with and very rude and abrupt. On telling him you'd expect the rooms to be clean and tidy and i have a respiratory failure and this was going to cause problems with the amount of dust in the rooms, i was just glared at. On the other hand half of the hotel was under renovation and this was also causing noise and extra mess and having to climb over manky old bed frames and matresses to get through our door wasnt the break we expected. No email no apology no nothing. If i were you id find somewhere else to stay and avoid the hotel and the rude receptionist Daniel at all costs
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barry
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Problems with first room were quickly dealt with and next room was good. Good value for money. Hot tub was not that hot.
Sophie
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Filthy rooms, damp windows riddled in mould. Emailed the manager was offered money of a return stay, have asked for a refund but he won’t reply now. No warning if a party which was extremely loud and coming through the floors, the receptionist was rude, yawning and disinterested. Tv controller had only one battery in it. Dirty walls.
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Lorna
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Disgusting dirty
Sam
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

When we stayed the hotel was in the process of having some much needed decorating. But when finished and new doors fitted this hotel will be a the great hotel im sure it wonce was
Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect ,
Elisabeth
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean but the decor is very tired as is the bathroom. Also the floorboards creaked an awful lot. I understand the hotel is being renovated I just hope it extends to the minus one floor
steven
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was ok nice friendly staff hotel was bit noisy with the doors slamming but other than that it was nice atmosphere
Chris
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean and plenty of towels
Paul
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast was good, the bed was comfortable and room was clean. Little outdated but undergoing an uplift. We enjoyed it and reception could not do enough for us
Jason
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff were helpful and courteous
Luke
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff very good, although beer was poorly poured, location is great, parking really should be cheaper, room was okay, although bed and pillows unbelievably uncomfortable Pool and hot tub was good also parts of plastic found in the pool, overall okay place to stay
Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff fine Room dusty due to renovation taking place We where in a room at the front downstairs which was very noisy it could do with better double glazing or at least secondary glazing as a minimum Would not recommend to friends
Timika
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Grate roo M
Jean-David
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I did not try the breakfast.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Look, tbf its somewhere to get your head down.The place is looking tired n bit run down but can say the same when you look around the area. Breakfast wasn't classy but Ok. Must say all staff were excellent. So, cheap n cheerful it was.
Sarah
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean , warm
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean room
Number of reviews per page
20
40