7.6
Pleasant
From 491 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.6

Service and Facilites

8.2

Traveler Reviews Stoke Place Hotel

Number of reviews per page
20
40
Top reviews
S
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Utterly gorgeous. We got the simpler room and it was still lovely. Comfortable bed! Remember to check in your car registration on their ipad. Fabulous shower. Good for dogs the grounds are beautiful. The driveway is a stunner.
Current
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms advertised are nothing like what you get. Booked a deluxe room for post wedding stay and all I got was a box with a bed. No AC, so summer stay was a bad idea. Asked to move to another room but fully booked over weekend. Would not use again.
Jill
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is very shabby and in need of updating. The water pressure in our room was so bad… I couldn’t wash my hair. It was a relatively pleasant stay but I won’t be back.
Stephen
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I would not recommend staying here for any occasion, took a gamble on this hotel for a work trip as i thought it would be better than the usual premier inn, how wrong. Very unhelpful staff prior to arrival, Website advertises they have a sister hotel with pool and gym facilities but turns out these hotels are nothing to do with each other and Stoke Place wouldn't provide me with any details on availability, booking or prices. The rooms are just barley big enough for a standard double bed and are very warm, windows don't stay open. Bathroom was old and tatty, shower was dirty and none existent water pressure. Quilt had a large tare in it and table was dirty and damaged. Checked in with a group and you are not given the standard room check in, i was walked to my room with a group and what seemed to be allocated a random room, not great for health and safety or fire procedures. Only stayed the night after being woken up by the gaps in the blinds, as windows have no curtains and the loud geese. Breakfast was a positive though, even if a little expensive.
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Dan
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Property could do with a refit but perfectly clean, stayed in a garden room which is out of the way but there is a lot of road noise.
Soheil
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I had an amazing stay at Stoke Place Hotel in one of their Junior Suites, and it exceeded all expectations. The suite was beautifully appointed and offered a stunning view of the lake — the perfect backdrop for a relaxing getaway. The bed was incredibly comfortable, ensuring a restful night's sleep. Breakfast was absolutely fantastic, with a great selection and high-quality ingredients. The service was warm and attentive throughout. However, cleanliness could be improved — there was noticeable dust in the bathroom, fingerprint marks on the chrome light switches, and grime along the shower rail, which took away slightly from the overall experience. Additionally, there were no USB ports or sockets by the bedside to conveniently charge devices, which was a bit inconvenient in a modern suite. Despite these minor issues I would still highly recommend Stoke Place for anyone looking for a peaceful and luxurious escape.
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Poonam
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were there for two weeks, as in between our property move. Stunning grounds and very friendly accommodating staff. The food is very good. Although the rooms and lounge area are dated and need serious TLC.
Kathryn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We stayed for two nights and seriously considered trying to extend for another night but we had other commitments. Great, dog friendly hotel with super grounds and amazing staff. A really wonderful breakfast - high quality ingredients and lots of choice. Couldn't fault it.
Verified traveler
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hotel needs updating. Garden rooms are comfortable but the main door wouldn’t lock, there were insufficient towels and the bathroom was very basic. Nice grounds but lacking facilities. Breakfast was average.
Christopher
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Cleanliness levels were poor. Very run down, asked for a room change but weren’t able to provide. Food quality was poor.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

good one
Joanne
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I was advised at check in that I was staying for 2 nights when I had only booked one. I had to provide a copy of my email confirmation that I had only booked one night. It then became apparent that the receptionist was trying to book me in under someone else's reservation (I had given her my full name when I checked in). The room I was allocated, upon first inspection was nice. However after a couple of minutes I noticed it was full of flies (some dead / some alive). They were on the lampshade, bedding, carpet, walls etc. I asked to change rooms which they did after initially advising me that they were full. I then moved to a suite (Queen Anne) which was filthy. There were stains on the wall both in the room and the bathroom, hairs in the sinks and bath, cobwebs in the shower and dust on the unit tops. There is wooden flooring in the room and when you are in the bathroom you can see under the bed which was covered in lumps of dust and decomposing rose petals. This had not been cleaned in a very long time. The only positive is that the grounds are beautiful, the breakfast was delicious and the lady that was working in the restaurant at breakfast was very lovely and polite. This hotel is in need of some upgrading as everything is looking tired. I will not be returning.
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Peter
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great business stay
Dorota
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful building and grounds with friendly and helpful staff, which made for a pleasant stay.
Pritpal
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

nice hotel stay in lovely 17th century building
John
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Stayed in a garden room which is very tired. The roof in the walkway is rotten with holes in and lashed together to keep it up. The outside door was battered and peeling paint. Carpet in the lobby and stairs worn and dirty. In the room the windows are broken, blinds broken and half the bulbs in the bathroom not working. Such a shame because it could be a really good. You get the distinct impression that no one from the hotel really looks at the rooms and the conditions- or indeed care. As an aside had no hot water in the morning. No warning or apology from the hotel and again didn’t really seem to care. In desperate need of some money spent and just some tlc. The hotel management need to just open their eyes and see it through the eyes of paying guests
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Emma
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Upon arrival at the property we followed the signs for the car park which was a long distance from the hotel. The weather was appalling and it was not clear if we could park any closer. There was nobody at reception on check in so had to wait a while. Once served we were not given the wifi code or important information such as were the facilities were, if the restaurant/bar was open, or about the complimentary drink option if we did not want the room serviced each day. Having walked the long distance from the car park in terrible conditions we now had a long walk to our room which was externally from the main hotel and this was not clear at time of booking. The room itself had issues such as the curtains did not completely cover the windows so a chair had to be placed against it to keep out the light and for privacy; the bed and pillows was not very comfortable; the room service was not great as the bed was not made nicely and the bathroom bin was not emptied.
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Meriel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful and tranquil. The staff were friendly annd polite and I had a great nights sleep.
Andrew
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The room was a little dated and plenty of room, bathroom was nice and big but the shower head is covered in lime scale needs a good clean, as you face the bed the left side mattress is sloping i ended up rolling into the middle but comfortable, we spent 2 nights after our first night the cleaner took away the cups and spoons so we had nothing to make a drink and the waste in was not emptied
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Karen
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hotel a bit dated but lovely, staff made the stay as all so friendly and good at their jobs
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