Stoke Place Hotel

I had an amazing stay at Stoke Place Hotel in one of their Junior Suites, and it exceeded all expectations. The suite was beautifully appointed and offered a stunning view of the lake — the perfect backdrop for a relaxing getaway. The bed was incredibly comfortable, ensuring a restful night's sleep. Breakfast was absolutely fantastic, with a great selection and high-quality ingredients. The service was warm and attentive throughout. However, cleanliness could be improved — there was noticeable dust in the bathroom, fingerprint marks on the chrome light switches, and grime along the shower rail, which took away slightly from the overall experience. Additionally, there were no USB ports or sockets by the bedside to conveniently charge devices, which was a bit inconvenient in a modern suite. Despite these minor issues I would still highly recommend Stoke Place for anyone looking for a peaceful and luxurious escape.

We were there for two weeks, as in between our property move. Stunning grounds and very friendly accommodating staff. The food is very good. Although the rooms and lounge area are dated and need serious TLC.

We stayed for two nights and seriously considered trying to extend for another night but we had other commitments. Great, dog friendly hotel with super grounds and amazing staff. A really wonderful breakfast - high quality ingredients and lots of choice. Couldn't fault it.

Hotel needs updating. Garden rooms are comfortable but the main door wouldn’t lock, there were insufficient towels and the bathroom was very basic. Nice grounds but lacking facilities. Breakfast was average.

Cleanliness levels were poor. Very run down, asked for a room change but weren’t able to provide. Food quality was poor.

good one

I was advised at check in that I was staying for 2 nights when I had only booked one. I had to provide a copy of my email confirmation that I had only booked one night. It then became apparent that the receptionist was trying to book me in under someone else's reservation (I had given her my full name when I checked in). The room I was allocated, upon first inspection was nice. However after a couple of minutes I noticed it was full of flies (some dead / some alive). They were on the lampshade, bedding, carpet, walls etc. I asked to change rooms which they did after initially advising me that they were full. I then moved to a suite (Queen Anne) which was filthy. There were stains on the wall both in the room and the bathroom, hairs in the sinks and bath, cobwebs in the shower and dust on the unit tops. There is wooden flooring in the room and when you are in the bathroom you can see under the bed which was covered in lumps of dust and decomposing rose petals. This had not been cleaned in a very long time. The only positive is that the grounds are beautiful, the breakfast was delicious and the lady that was working in the restaurant at breakfast was very lovely and polite. This hotel is in need of some upgrading as everything is looking tired. I will not be returning.

Great business stay

Beautiful building and grounds with friendly and helpful staff, which made for a pleasant stay.

nice hotel stay in lovely 17th century building

Stayed in a garden room which is very tired. The roof in the walkway is rotten with holes in and lashed together to keep it up. The outside door was battered and peeling paint. Carpet in the lobby and stairs worn and dirty. In the room the windows are broken, blinds broken and half the bulbs in the bathroom not working. Such a shame because it could be a really good. You get the distinct impression that no one from the hotel really looks at the rooms and the conditions- or indeed care. As an aside had no hot water in the morning. No warning or apology from the hotel and again didn’t really seem to care. In desperate need of some money spent and just some tlc. The hotel management need to just open their eyes and see it through the eyes of paying guests

Upon arrival at the property we followed the signs for the car park which was a long distance from the hotel. The weather was appalling and it was not clear if we could park any closer. There was nobody at reception on check in so had to wait a while. Once served we were not given the wifi code or important information such as were the facilities were, if the restaurant/bar was open, or about the complimentary drink option if we did not want the room serviced each day. Having walked the long distance from the car park in terrible conditions we now had a long walk to our room which was externally from the main hotel and this was not clear at time of booking. The room itself had issues such as the curtains did not completely cover the windows so a chair had to be placed against it to keep out the light and for privacy; the bed and pillows was not very comfortable; the room service was not great as the bed was not made nicely and the bathroom bin was not emptied.

Beautiful and tranquil. The staff were friendly annd polite and I had a great nights sleep.

The room was a little dated and plenty of room, bathroom was nice and big but the shower head is covered in lime scale needs a good clean, as you face the bed the left side mattress is sloping i ended up rolling into the middle but comfortable, we spent 2 nights after our first night the cleaner took away the cups and spoons so we had nothing to make a drink and the waste in was not emptied

Hotel a bit dated but lovely, staff made the stay as all so friendly and good at their jobs

Room is cold and there is no running hot water, this was reported to the hotel management who couldn't care less about it.

The room was tiny. Large gap under the main door and bed right by it. You could hear everything, no privacy. Room was tired, flaking paint etc. Staff were polite but had to find someone to check in.

System was down when i checked out, I was told I would receive an email with my invoice. It didn't arrive and I called and asked for it again and it still didn't arrive - not happy with such a basic requirement not being met.

Stayed 1 night,clean comfortable room, good facilities, nice restaurant, staff friendly and helpful

Amazing place, beautiful setting and great value. Shower plug was blocked so ended up flooding the bathroom floor as it was a wet room style shower but apart from that very nice.