Stoke Place Hotel

Our room (Queen Anne) should have been wonderful as it overlooks the gardens and lake and is very comfortable. However, it had been shown that afternoon to a couple planning their wedding and had not been cleaned: there were unspecified liquid spills on two surfaces and the floor needed vacuuming. The rose petals on the bed were fine, though rather unexpected ...! The toiletries are disappointing for a hotel that could go for a more luxury experience. We ate at the restaurant, both dinner and breakfast. The music was too loud and way too much unrestful jazz: inappropriate to the setting. Service was mixed: the young chap who checked us in was great, but the evening staff seemed tired and bored and not really wanting to be there. Breakfast staff were very friendly. Overall, it is a great location, especially for the airport; these are easy fixes so I would hope would be addressed.

Got a parking ticket even though I registered at reception Is a solid 3 star

The room was so dirty. Stained sheets and the bathroom tap was leaking. Had dirty footprints on the bathroom floor as well

Property grounds are amazing

Property grounds and main areas are amazing, unfortunately we were in room 50 ,on the side of the wall. Room was in need of painting and cleaning,and a general spruce up. The bar and dining room were fantastic, and the staff are a credit to the hotel. Breakfast and dinner were excellent

It is a sad neglected hotel. Extremely poor condition and age has nothing to do with it. I was refunded partially for our stay which was expected. I pity this establishment and the good employees in the kitchen dining area who literally keep this place open. The food is very good and the staff serving it were beyond expectation. I wish each one of them the very best in their futures.

We stayed at the gate house and it was very dated and cold with some black mould around shower and windows

Mixed thoughtz on our weekend trip. We arrived at 3pm after a long trip. Our room was not ready, and they told us our room would not be ready for 1hour, not good enough. Our room was fine. The safe waa locked, so we asked fir housekeeping, they had gone home, but could come the next day! They never even came the next day,so we walked aroind woth our valuables!! Our dinner was cinfias booked for Saturday 9th August at 8pm in the restaurant. We just happened in the off chance to mention this to a barman who told us the restaurant was closed, as they had a wedding on...not really my problem. They offered us the bar, so i cancelled the booking and we had to walk to a restaurant! We probably wouldn't stay again, as the room we had was tired for the amount we were charged. Breakfast however was great.

Whilst the hotel is set in nice grounds & is a charming old building it really requires some updating & maintenance. Booked a junior suite which has the potential to be good it just falls short. The room was very shabby, furnishing was very old suffered, basic and really needed some tlc. The curtains were ripped & can’t be drawn fully, dust around the room and lots of marks on the floor, furniture with a very old faded sofa, stains in y bathtub. The bed itself wa comfortable the pillows were very uncomfortable. The carpet in the hall ways is very dirty & everything is just really run down. Restaurant needs to be pre booked which is very unfortunate as you can’t without a reservation and really not ideal at all. Whilst I appreciate upkeep on an older building is a lot this hotel was just disappointing.

Lovely property, run down shabby room. Shower did not work.

Utterly gorgeous. We got the simpler room and it was still lovely. Comfortable bed! Remember to check in your car registration on their ipad. Fabulous shower. Good for dogs the grounds are beautiful. The driveway is a stunner.

Rooms advertised are nothing like what you get. Booked a deluxe room for post wedding stay and all I got was a box with a bed. No AC, so summer stay was a bad idea. Asked to move to another room but fully booked over weekend. Would not use again.

The hotel is very shabby and in need of updating. The water pressure in our room was so bad… I couldn’t wash my hair. It was a relatively pleasant stay but I won’t be back.

I would not recommend staying here for any occasion, took a gamble on this hotel for a work trip as i thought it would be better than the usual premier inn, how wrong. Very unhelpful staff prior to arrival, Website advertises they have a sister hotel with pool and gym facilities but turns out these hotels are nothing to do with each other and Stoke Place wouldn't provide me with any details on availability, booking or prices. The rooms are just barley big enough for a standard double bed and are very warm, windows don't stay open. Bathroom was old and tatty, shower was dirty and none existent water pressure. Quilt had a large tare in it and table was dirty and damaged. Checked in with a group and you are not given the standard room check in, i was walked to my room with a group and what seemed to be allocated a random room, not great for health and safety or fire procedures. Only stayed the night after being woken up by the gaps in the blinds, as windows have no curtains and the loud geese. Breakfast was a positive though, even if a little expensive.

Property could do with a refit but perfectly clean, stayed in a garden room which is out of the way but there is a lot of road noise.

I had an amazing stay at Stoke Place Hotel in one of their Junior Suites, and it exceeded all expectations. The suite was beautifully appointed and offered a stunning view of the lake — the perfect backdrop for a relaxing getaway. The bed was incredibly comfortable, ensuring a restful night's sleep. Breakfast was absolutely fantastic, with a great selection and high-quality ingredients. The service was warm and attentive throughout. However, cleanliness could be improved — there was noticeable dust in the bathroom, fingerprint marks on the chrome light switches, and grime along the shower rail, which took away slightly from the overall experience. Additionally, there were no USB ports or sockets by the bedside to conveniently charge devices, which was a bit inconvenient in a modern suite. Despite these minor issues I would still highly recommend Stoke Place for anyone looking for a peaceful and luxurious escape.

We were there for two weeks, as in between our property move. Stunning grounds and very friendly accommodating staff. The food is very good. Although the rooms and lounge area are dated and need serious TLC.

We stayed for two nights and seriously considered trying to extend for another night but we had other commitments. Great, dog friendly hotel with super grounds and amazing staff. A really wonderful breakfast - high quality ingredients and lots of choice. Couldn't fault it.

Hotel needs updating. Garden rooms are comfortable but the main door wouldn’t lock, there were insufficient towels and the bathroom was very basic. Nice grounds but lacking facilities. Breakfast was average.

Cleanliness levels were poor. Very run down, asked for a room change but weren’t able to provide. Food quality was poor.