Room we had overlooked the pool and had a separate living room/bedroom/kitchen and bathroom which we felt was the best accomodation we have had from our many stays in lanzarote .I felt the food was not a 4 star standard ,chicken wings and drumsticks mainly only once chicken breast.A lot of pork and fish and a distinct lack of labelling of the food.

Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.

Definitely not a 4 star hotel. Throughout the day there was only a pool bar with plastic glasses and no lunch menu. With the hotel been far out from anywhere you would think they did a lunch menu. We were

Very good selection of food, rotating menu. The food was so tasty! Hard working kitchen staff. The apartment was nice. Gym facilities are OK. A bit old but unlimited access. We were all inclusive. Good WiFi. Reception Staff excellent. Really helpful and kind. There are 3 swimming pools outside and one of them is heated which was nice. Lots of beds outside to use and entertainment each night for those interested. The spa section, which belongs to the leisure centre but you get vouchers to use it, is a bit rundown. And it was cold in jacuzzi. The saunas were OK. Overall great stay.

Lovely quiet hotel. Staff very friendly and helpful. Breakfast buffet full of variety. Cleaning staff to be commended.

apartment was lovely,with great facilities,my only complaint would have been the omission of coffee making facilities ans the occasionzl lzpse from the housekeeping staff,ie.no towels replaced and same for shower gel.the food at vitalclass varied between average and excellent,i could usually find something nice to eat,even at the times when i found the selection of food on offer not the best.most of the staff who work in the dining room could do with a change of attitude i feel,most looked as though they were very unhappy to be there(not all)and didn't try very hard to hide this.the entertainment laid on of an evening is very much aimed at those who talk french,when i asked why this was,was told that most of the rooms are occupied by the french,so maybe euros spent from the uk aren't worth as much? a special mention to 2 of the staff here who make the difference here,miguel and anna who both work at the bar,frindly,nice and very hard working.i found most of the staff at the desk to be very helpful too.but the barstaff are a credit to the whole place.after all is said and done,i would definately stay here again.

Every meal we had had cold food on the buffet, pick a selection of items and you will be sure to leave something as it will be too cold to eat. First night I called a member of staff to tell him the Croquets were frozen in the middle, he apologised and quickly sorted . However when informing the chef that the hot dogs were served cold he got very aggressive and told us we should have some respect and go away, I complained to the restaurant manager and she brought him to our table and said it was a language problem as he did not speak English, an absurd excuse . I will never go back there, the majority of staff were brilliant but if anyone of them can speak to a customer like that and get away with it then they do not deserve my custom or anyone else's, The reason we told him that the hot dog sausages were cold is that they looked and felt that they had just been taken out the packet and placed in a bap, served like this they can cause Listeria, Ecoli, and Salmonella, I was only trying to help them and got served with a volley of abuse which spoiled our last couple of days .

Room was extremely spacious and pool area lovely. Not much choice of food and trying to get a sun lounger was impossible unless you woke up at 6am and even then majority of sun loungers with shade had already been taken. Management really need to look at how to manage this.

Staff were extremely friendly. Food was fantastic. Lots of different options and piping hot. Located in a quiet area but only about a 20 minute walk to the nearest bars and very cheap in a taxi. Free taxi service to the beach twice a day.

Staff are amazing, nothing is too much trouble. Greatful that bar last orders are 11pm and closes at 11.30pm. Easy to get to harbour walking or by taxi or bus. Spa and gym great.

Really enjoyed our stay. Apartment was very clean and comfortable. Staff were really nice and helpful. Food was decent with a reasonable variety. Pastry chef was excellent, as the fresh croissants and pastries in the morning and cakes etc. were very tasty. If I was to find any negatives one would be that the evening music volume was unnecessarily loud, especially for children, so we had to move to the back of the bar and away from the stage area, also local shops were a little bit of a walk away. Many thanks to the Hotel and staff and I would stay again if I am in Costa Teguise.

Hotel was great and better than expected.

Lovely staff and awesome hotel! Had lots of fun. Not too many restaurants nearby but the hotal was very accommodating as I am Celiac. Would definitely come again!

Lots of space and clean

Fantastic hotel, could not fault anything. The hotel was so clean, the rooms very large and the food excellent at every meal time.

Great hotel, food was generally very good The Barman was excellent If I had to improve, clothes airer would be helpful Bit of a walk to the centre, but we had a car rental so wasn’t a problem for us

Stayed here for 3 nights with friends & had a fantastic time. I was a bit worried as some recent reviews weren’t very favourable however we were pleasantly surprised. Our room was massive & had everything we could possibly need (except tea & coffee) It was spotlessly clean & had a great view of the pools. There was always plenty of sun beds & the heated pool was a bonus. Cocktails were great although not masses of choice, food was really good & the staff were very friendly. We would definitely be happy to go back.

It was not going well from the start; the property was not responding to my messages, and even when I called and asked Hotels.com to leave a note about my son, it was a surprise to them. Very bad communication caused a lot of unnecessary stress. The only positive was the food. The first room was wrong as we had a queen bed; the next one had the right twin beds but was not clean at all. I recorded that for the manager. The place was not clean. You could see the same rubbish every day. We had issues with buying ice creams as we had an all-inclusive (nonsense). They have a price there, and they said this is wrong. One day we were charged correctly; the other not, it was so confusing, and it is not about the 1 EUR but about the principle and respect for your guests. Look, we were not staying there throughout the day, but just to let you know, the indoor pool is paid, only 1 free entry, not covered by all-inclusive. Outdoor pools are free. Look, it was not a good experience for us, but others seem to be okay there.

Vitaclass has everything you need for a relaxing holiday, I upgraded to a jacuzzi suite it’s 100%worth it. (Room 3201 perfect) Lots of food choices I was all inclusive & well worth it. Really good children’s pool in their own area. A 20 minute stroll to the main shopping area & bars. Airport transfer 15 minutes, (25 euros) The hotel staff are extremely friendly. The whole complex is kept very clean. The spa area was lovely I received one free access pass on check in. I can highly recommend this hotel.

This hotel is absolutely lovely. It’s fairly small and during our stay there we’re plenty of sun loungers for all around the 3 pools. Our premium suite was spacious and well equipped-suited our group of 4 women perfectly-also lovely to access the pool are via our patio door. Food was delicious and kept coming out fresh during the meal sitting-it seemed less wasteful than other larger all inclusives. Lots of friendly & accommodating staff. Good quality & range of alcoholic and soft drinks. Pleasant walk to the beach & town. Close to airport & Villa Teguise which is well worth a visit, especially on market day. That’s just one mile (hilly but lovely walk) to museo lagomar which is not to be missed.