Vitalclass Lanzarote Resort

Service Apartment
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8.8
/10
Very Good
130 reviews

What Guests Say About Their Stay

Robin

10.0
/ 10
Weather was very windy and didn’t use the pool a lot but looked nice. Staff were very friendly and helpful. Room was spacious and comfortable, kitchen with basics for hob cooking Breakfast was ample and fresh Gym was good, lots of equipment and space, tennis ans padel courts available which we didn’t use, and table tennis and pool tables available. We had our bikes in boxes and staff were very used to seeing cycling visitors. Easy to set up bikes outside, store boxes in luggage room and keep bikes in room. Very happy so far and coming back for another trip next month!

Caroline

10.0
/ 10
Great hotel with excellent staff, very friendly, great facilities, used the gym, spa and padel. Local restaurants and supermarkets nearby.

Darren

10.0
/ 10
Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.
In the Area
See Map
Avda. Las Palmeras, 15, Teguise, Las Palmas, Canary Islands, Spain, 35008

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Vitalclass Lanzarote Resort is located in area / city Teguise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Vitalclass Lanzarote Resort

Avda. Las Palmeras, 15, Teguise, Las Palmas, Canary Islands, Spain, 35008
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Discover More About Vitalclass Lanzarote Resort

General


Near Playa el Ancla

Location


With a stay at Vitalclass Lanzarote Resort in Teguise, you'll be next to a golf course, within a 5-minute drive of Lanzarote Beaches and AquaPark Costa Teguise. This golf aparthotel is 12 mi (19.3 km) from Puerto del Carmen Beach and 10.2 mi (16.4 km) from Playa de Matagorda.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

AquaPark Costa Teguise - 1.1 km / 0.7 mi
Playa Bastián - 1.2 km / 0.7 mi
Playa el Ancla - 1.4 km / 0.9 mi
Jablillo Beach - 1.8 km / 1.1 mi
Las Cucharas Beach - 2.2 km / 1.3 mi
Easy Diving - 2.4 km / 1.5 mi
Lanzarote Beaches - 2.7 km / 1.7 mi
Playa de Barlovento - 3.1 km / 1.9 mi
Playa Los Charcos - 3.1 km / 1.9 mi
Costa Teguise Golf Club - 3.1 km / 1.9 mi
Telamon Shipwreck - 3.2 km / 2 mi
Playa de la Arena - 3.8 km / 2.4 mi
International Museum of Contemporary Art - 4.4 km / 2.8 mi
Castillo de San José - 4.5 km / 2.8 mi
Cesar Manrique Foundation - 5.9 km / 3.7 mi

The preferred airport for Vitalclass Lanzarote Resort is Lanzarote Airport (ACE) - 13.4 km / 8.3 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a health club. Additional amenities at this Colonial aparthotel include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. Free self parking is available onsite.

Dining


Satisfy your appetite with local and international cuisine at La Carabela, a poolside restaurant which features a garden view. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the bar/lounge, the poolside bar, or one of 2 beach bars.

Rooms


Make yourself at home in one of the 150 air-conditioned rooms featuring kitchenettes. Your memory foam bed comes with down comforters. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

All facilities in Vitalclass Lanzarote Resort

Bar, Cafe and Lounge Vitalclass Lanzarote Resort
Bar, Cafe and Lounge
Swimming Pool Vitalclass Lanzarote Resort
Swimming Pool
Entertainment Facility Vitalclass Lanzarote Resort
Entertainment Facility
Fitness Center Vitalclass Lanzarote Resort
Fitness Center
Functional Hall Vitalclass Lanzarote Resort
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Indoor pool
  • Entertainment for adults
  • Karaoke
  • TV lounge
  • Picnic area
  • Garden
  • Library
  • Barbecue
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Waterslide
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Laundry service
  • Welcoming drinks

Sports and Recreations

  • Banana boat
  • Fitness center
  • Table tennis
  • Archery
  • Tennis court
  • Billiard

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Food and Drinks

  • Poolside bar
  • Nightclub
  • Snack bar

General

  • Parking
  • Reception hall
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Kids and Pets

  • Children facilities

Transportation

  • Beach shuttle

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Vitalclass Lanzarote Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property’s children’s club is intended for ages 4-12. Supervision is required for children under 4 years of age.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:00 - to 12:00
Available rooms at Vitalclass Lanzarote Resort
150
Number of floors in Vitalclass Lanzarote Resort
3
Another facilities in Vitalclass Lanzarote Resort
Romantic proposal packages, Outdoor pool, Indoor pool, Entertainment for adults, Karaoke

Frequently asked question in Vitalclass Lanzarote Resort

What are available facilities at Vitalclass Lanzarote Resort?
There are top facilites at Vitalclass Lanzarote Resort such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Vitalclass Lanzarote Resort?
The standard check-in time at Vitalclass Lanzarote Resort is starting from 14:00 - 05:00 while the latest check-out time is at Before 12:00
What is the star rating of Vitalclass Lanzarote Resort
Vitalclass Lanzarote Resort has a 4.0-star rating.
How many floors does Vitalclass Lanzarote Resort have?
Vitalclass Lanzarote Resort has 3.
How many rooms are available at Vitalclass Lanzarote Resort
Vitalclass Lanzarote Resort has 150.
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More Reviews from Other Guests in Vitalclass Lanzarote Resort

8.8
Very Good
From 130 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Vitalclass Lanzarote Resort

Number of reviews per page
20
40
Top reviews
Natalie
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice
Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was great, spacious, comfortable and clean. Staff were all very friendly and helpful. Very grateful to have left our bike boxes there while we cycled around the islands. Breakfast buffet very good. Spa area in need of refurb, gym decent but needs a clean up. Unfortunately couldn’t get WiFi for 3 days we were there which was very annoying although staff did try to fix it.
Read More
Andrew
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Donato on reception was excellent , rooms Were spacey and comfortable , food was good standard and variety with good location Will return for sure .
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and very spacious. Staff were very good,.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Absolutely perfect
Robin
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Weather was very windy and didn’t use the pool a lot but looked nice. Staff were very friendly and helpful. Room was spacious and comfortable, kitchen with basics for hob cooking Breakfast was ample and fresh Gym was good, lots of equipment and space, tennis ans padel courts available which we didn’t use, and table tennis and pool tables available. We had our bikes in boxes and staff were very used to seeing cycling visitors. Easy to set up bikes outside, store boxes in luggage room and keep bikes in room. Very happy so far and coming back for another trip next month!
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room (pool view suite) was really spacious, clean and airy. Housekeeping brought fresh towels halfway through our 3 day stay. Toiletries were all topped up throughout our stay. Bed was super comfy and fresh. Kitchen could have been better stocked; no washing up liquid or sponges and housekeeping did not wash up/tidy away as part of their service. All staff we interacted with; reception, lifeguard, animation team, bar/restaurant were friendly and helpful with anything we needed. Gym facilities looked very good (we didn’t get round to using- maybe if they were open earlier than 0900). Views from our large balcony out over the pool to mountains and sea were brilliant :) if you like getting your steps in then location is good- about 5-10 mins walk to supermarket; while there is a range of small restaurants 15-20 mins away, the majority are at least 25 mins walk (generally pretty even ground, so not a tough walk)- handy to bring a torch if you’re walking after dark. Booking restaurants ahead of time is a good idea- we were surprised how many were full on a Friday evening in November!
Read More
Alison
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Too many things wrong/not working properly in the room to list. None of the food was labeled with it’s ingredients for those with intolerances or preferences.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel with excellent staff, very friendly, great facilities, used the gym, spa and padel. Local restaurants and supermarkets nearby.
Hilary
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Room we had overlooked the pool and had a separate living room/bedroom/kitchen and bathroom which we felt was the best accomodation we have had from our many stays in lanzarote .I felt the food was not a 4 star standard ,chicken wings and drumsticks mainly only once chicken breast.A lot of pork and fish and a distinct lack of labelling of the food.
Read More
Darren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.
Read More
Beverley
icon-with Partner
with Partner
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Definitely not a 4 star hotel. Throughout the day there was only a pool bar with plastic glasses and no lunch menu. With the hotel been far out from anywhere you would think they did a lunch menu. We were
Agnieszka
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very good selection of food, rotating menu. The food was so tasty! Hard working kitchen staff. The apartment was nice. Gym facilities are OK. A bit old but unlimited access. We were all inclusive. Good WiFi. Reception Staff excellent. Really helpful and kind. There are 3 swimming pools outside and one of them is heated which was nice. Lots of beds outside to use and entertainment each night for those interested. The spa section, which belongs to the leisure centre but you get vouchers to use it, is a bit rundown. And it was cold in jacuzzi. The saunas were OK. Overall great stay.
Read More
Siobhan
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Lovely quiet hotel. Staff very friendly and helpful. Breakfast buffet full of variety. Cleaning staff to be commended.
John-paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

apartment was lovely,with great facilities,my only complaint would have been the omission of coffee making facilities ans the occasionzl lzpse from the housekeeping staff,ie.no towels replaced and same for shower gel.the food at vitalclass varied between average and excellent,i could usually find something nice to eat,even at the times when i found the selection of food on offer not the best.most of the staff who work in the dining room could do with a change of attitude i feel,most looked as though they were very unhappy to be there(not all)and didn't try very hard to hide this.the entertainment laid on of an evening is very much aimed at those who talk french,when i asked why this was,was told that most of the rooms are occupied by the french,so maybe euros spent from the uk aren't worth as much? a special mention to 2 of the staff here who make the difference here,miguel and anna who both work at the bar,frindly,nice and very hard working.i found most of the staff at the desk to be very helpful too.but the barstaff are a credit to the whole place.after all is said and done,i would definately stay here again.
Read More
Ian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Every meal we had had cold food on the buffet, pick a selection of items and you will be sure to leave something as it will be too cold to eat. First night I called a member of staff to tell him the Croquets were frozen in the middle, he apologised and quickly sorted . However when informing the chef that the hot dogs were served cold he got very aggressive and told us we should have some respect and go away, I complained to the restaurant manager and she brought him to our table and said it was a language problem as he did not speak English, an absurd excuse . I will never go back there, the majority of staff were brilliant but if anyone of them can speak to a customer like that and get away with it then they do not deserve my custom or anyone else's, The reason we told him that the hot dog sausages were cold is that they looked and felt that they had just been taken out the packet and placed in a bap, served like this they can cause Listeria, Ecoli, and Salmonella, I was only trying to help them and got served with a volley of abuse which spoiled our last couple of days .
Read More
Ashlyn Kia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Room was extremely spacious and pool area lovely. Not much choice of food and trying to get a sun lounger was impossible unless you woke up at 6am and even then majority of sun loungers with shade had already been taken. Management really need to look at how to manage this.
Jonathan Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff were extremely friendly. Food was fantastic. Lots of different options and piping hot. Located in a quiet area but only about a 20 minute walk to the nearest bars and very cheap in a taxi. Free taxi service to the beach twice a day.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff are amazing, nothing is too much trouble. Greatful that bar last orders are 11pm and closes at 11.30pm. Easy to get to harbour walking or by taxi or bus. Spa and gym great.
Neal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Really enjoyed our stay. Apartment was very clean and comfortable. Staff were really nice and helpful. Food was decent with a reasonable variety. Pastry chef was excellent, as the fresh croissants and pastries in the morning and cakes etc. were very tasty. If I was to find any negatives one would be that the evening music volume was unnecessarily loud, especially for children, so we had to move to the back of the bar and away from the stage area, also local shops were a little bit of a walk away. Many thanks to the Hotel and staff and I would stay again if I am in Costa Teguise.
Read More
Number of reviews per page
20
40

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Lobby 4 Vitalclass Lanzarote Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 130 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Vitalclass Lanzarote Resort

Number of reviews per page
20
40
Top reviews
Natalie
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice
Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was great, spacious, comfortable and clean. Staff were all very friendly and helpful. Very grateful to have left our bike boxes there while we cycled around the islands. Breakfast buffet very good. Spa area in need of refurb, gym decent but needs a clean up. Unfortunately couldn’t get WiFi for 3 days we were there which was very annoying although staff did try to fix it.
Read More
Andrew
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Donato on reception was excellent , rooms Were spacey and comfortable , food was good standard and variety with good location Will return for sure .
Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean and very spacious. Staff were very good,.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Absolutely perfect
Robin
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Weather was very windy and didn’t use the pool a lot but looked nice. Staff were very friendly and helpful. Room was spacious and comfortable, kitchen with basics for hob cooking Breakfast was ample and fresh Gym was good, lots of equipment and space, tennis ans padel courts available which we didn’t use, and table tennis and pool tables available. We had our bikes in boxes and staff were very used to seeing cycling visitors. Easy to set up bikes outside, store boxes in luggage room and keep bikes in room. Very happy so far and coming back for another trip next month!
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Room (pool view suite) was really spacious, clean and airy. Housekeeping brought fresh towels halfway through our 3 day stay. Toiletries were all topped up throughout our stay. Bed was super comfy and fresh. Kitchen could have been better stocked; no washing up liquid or sponges and housekeeping did not wash up/tidy away as part of their service. All staff we interacted with; reception, lifeguard, animation team, bar/restaurant were friendly and helpful with anything we needed. Gym facilities looked very good (we didn’t get round to using- maybe if they were open earlier than 0900). Views from our large balcony out over the pool to mountains and sea were brilliant :) if you like getting your steps in then location is good- about 5-10 mins walk to supermarket; while there is a range of small restaurants 15-20 mins away, the majority are at least 25 mins walk (generally pretty even ground, so not a tough walk)- handy to bring a torch if you’re walking after dark. Booking restaurants ahead of time is a good idea- we were surprised how many were full on a Friday evening in November!
Read More
Alison
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Too many things wrong/not working properly in the room to list. None of the food was labeled with it’s ingredients for those with intolerances or preferences.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great hotel with excellent staff, very friendly, great facilities, used the gym, spa and padel. Local restaurants and supermarkets nearby.
Hilary
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Room we had overlooked the pool and had a separate living room/bedroom/kitchen and bathroom which we felt was the best accomodation we have had from our many stays in lanzarote .I felt the food was not a 4 star standard ,chicken wings and drumsticks mainly only once chicken breast.A lot of pork and fish and a distinct lack of labelling of the food.
Read More
Darren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.
Read More
Beverley
icon-with Partner
with Partner
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Definitely not a 4 star hotel. Throughout the day there was only a pool bar with plastic glasses and no lunch menu. With the hotel been far out from anywhere you would think they did a lunch menu. We were
Agnieszka
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very good selection of food, rotating menu. The food was so tasty! Hard working kitchen staff. The apartment was nice. Gym facilities are OK. A bit old but unlimited access. We were all inclusive. Good WiFi. Reception Staff excellent. Really helpful and kind. There are 3 swimming pools outside and one of them is heated which was nice. Lots of beds outside to use and entertainment each night for those interested. The spa section, which belongs to the leisure centre but you get vouchers to use it, is a bit rundown. And it was cold in jacuzzi. The saunas were OK. Overall great stay.
Read More
Siobhan
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Lovely quiet hotel. Staff very friendly and helpful. Breakfast buffet full of variety. Cleaning staff to be commended.
John-paul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

apartment was lovely,with great facilities,my only complaint would have been the omission of coffee making facilities ans the occasionzl lzpse from the housekeeping staff,ie.no towels replaced and same for shower gel.the food at vitalclass varied between average and excellent,i could usually find something nice to eat,even at the times when i found the selection of food on offer not the best.most of the staff who work in the dining room could do with a change of attitude i feel,most looked as though they were very unhappy to be there(not all)and didn't try very hard to hide this.the entertainment laid on of an evening is very much aimed at those who talk french,when i asked why this was,was told that most of the rooms are occupied by the french,so maybe euros spent from the uk aren't worth as much? a special mention to 2 of the staff here who make the difference here,miguel and anna who both work at the bar,frindly,nice and very hard working.i found most of the staff at the desk to be very helpful too.but the barstaff are a credit to the whole place.after all is said and done,i would definately stay here again.
Read More
Ian
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Every meal we had had cold food on the buffet, pick a selection of items and you will be sure to leave something as it will be too cold to eat. First night I called a member of staff to tell him the Croquets were frozen in the middle, he apologised and quickly sorted . However when informing the chef that the hot dogs were served cold he got very aggressive and told us we should have some respect and go away, I complained to the restaurant manager and she brought him to our table and said it was a language problem as he did not speak English, an absurd excuse . I will never go back there, the majority of staff were brilliant but if anyone of them can speak to a customer like that and get away with it then they do not deserve my custom or anyone else's, The reason we told him that the hot dog sausages were cold is that they looked and felt that they had just been taken out the packet and placed in a bap, served like this they can cause Listeria, Ecoli, and Salmonella, I was only trying to help them and got served with a volley of abuse which spoiled our last couple of days .
Read More
Ashlyn Kia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Room was extremely spacious and pool area lovely. Not much choice of food and trying to get a sun lounger was impossible unless you woke up at 6am and even then majority of sun loungers with shade had already been taken. Management really need to look at how to manage this.
Jonathan Peter
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff were extremely friendly. Food was fantastic. Lots of different options and piping hot. Located in a quiet area but only about a 20 minute walk to the nearest bars and very cheap in a taxi. Free taxi service to the beach twice a day.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Staff are amazing, nothing is too much trouble. Greatful that bar last orders are 11pm and closes at 11.30pm. Easy to get to harbour walking or by taxi or bus. Spa and gym great.
Neal
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Friends and Family Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Really enjoyed our stay. Apartment was very clean and comfortable. Staff were really nice and helpful. Food was decent with a reasonable variety. Pastry chef was excellent, as the fresh croissants and pastries in the morning and cakes etc. were very tasty. If I was to find any negatives one would be that the evening music volume was unnecessarily loud, especially for children, so we had to move to the back of the bar and away from the stage area, also local shops were a little bit of a walk away. Many thanks to the Hotel and staff and I would stay again if I am in Costa Teguise.
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