My honest rating would be about a 3.5 but that's not an option. Room small but fine, except for the water we had all over the floor after every shower, with no way to drain it. Only way to control it was with lots of towels. Wanted an extra blanket, but the first person I asked couldn't find one. It wasn't until about night five that I was able to get one from a staff member. Staff was professional, just not super informative. Breakfast is just okay. Same thing every morning, which I did eat out of convenience. Nothing special or cooked, just a bunch of cold stuff. Coffee was good. Best thing by far is the location. Five star location. If that's what you're after you'll be okay with everything else.

The staff was friendly and guided us with questions. The room was clean and had a nice bed. Only Downside was that there was no light in the room other then two very small wall lamps by the bed…but no big deal. The location is exceptionally great as it is surrounded by restaurants, pubs, shops, and very near a train station.

Adorable and ideally located.

Hermosa habitación, mi familia y yo nos quedamos en la habitación que es tipo departamento y la localización es muy buena si quieres explorar el centro de la ciudad.

Super clean room - huge for Paris! Staff was extremely friendly, breakfast was great - breakfast attendant was so nice and friendly.

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

Great suite! Fabulous location! 😀😀😀

We had two rooms here, a family room with two adults and three small children, and two adults in a queen room. The queen room is in the main hotel whereas a family room is in an annex very close by. The family room is giant with a dining table for six, pullout sofa, and a kitchenette with refrigerator and hot plate and separate bedroom with king bed. There were free drinks (water, coke, beer) in the fridge. Overall, this was perfect for us with our six, three and one year-old. They provided a crib on request. My only concern is that the windows open very easily and there is no barrier to the outside. It is actually very dangerous to have toddlers in a room by themselves. We remedied this by splitting up and sleeping one adult in each room, not ideal. The location is amazing and we had no trouble with the noise but a little with the light in the living room, no blackout curtains and there is a lot of light from the galleries. I would give five stars if they had a railing in front of the windows and blackout curtains.

Really convenient location, close to all the major historical sites, shopping and Christmas Markets. Hotel has rooms in 2 sites. We were in room 202 which is in the Galleria St Hubert. Room is spacious and well appointed but unfortunately noisy due to shouting in the middle of the night (happened all 3 nights) and why I lowered the rating as otherwise was excellent.

Room was very clean, staff were very friendly and helpful. Location was perfect

Central location. The hotel is great, I was originally concerned about not having AC but the room was really cool every evening and nights. I would stay here again.

Great dining recommendations, helpful friendly staff

Nice hotel in a great location

Location was great but alao was hard to get to.

Worked great for our stay.

I had a wonderful stay at Hotel des Galeries – the room, the ambiance, and most of the staff were excellent. However, the experience was soured by the attitude of one staff member at reception, Matt (mornings). From the moment we arrived early on October 27, he was unwelcoming and reluctant to help. Throughout our 4-day stay, he remained cold and unhelpful with even basic requests like local recommendations. The worst was on our last day: he arranged a taxi that never showed, and instead of assisting us, simply told us to find one on the street, offering no apology or guidance. For a hotel of this standard, such service is unacceptable. Everything else was great – but this particular staff member truly spoiled the otherwise warm experience.

We ❤️ Enzo. We didn’t realize that we needed a key to use the electricity and WiFi so we were without those for our stay😖. No body’s fault but our own.

Charming, terrific location, bright, large, clean rooms. Stay here whenever I am in Brussels.

Nice location, good service. Thanks a lot.

Great hotel, better for couples than families with small kids. The apartment we stayed in was really cool and in a great location if you want the nightlife vibe, we had little kids so didn't do much at night. The room was soundproof so we didn't hear any noise. If we were a couple or group of friends 5 stars absolutely, with kids I give a 4.5. Really neat location!