Hotel des Galeries

Front desk was super nice and helpful! Rooms were very spacious and clean. Location Location Location

Great suite! Fabulous location! 😀😀😀

We had two rooms here, a family room with two adults and three small children, and two adults in a queen room. The queen room is in the main hotel whereas a family room is in an annex very close by. The family room is giant with a dining table for six, pullout sofa, and a kitchenette with refrigerator and hot plate and separate bedroom with king bed. There were free drinks (water, coke, beer) in the fridge. Overall, this was perfect for us with our six, three and one year-old. They provided a crib on request. My only concern is that the windows open very easily and there is no barrier to the outside. It is actually very dangerous to have toddlers in a room by themselves. We remedied this by splitting up and sleeping one adult in each room, not ideal. The location is amazing and we had no trouble with the noise but a little with the light in the living room, no blackout curtains and there is a lot of light from the galleries. I would give five stars if they had a railing in front of the windows and blackout curtains.

Really convenient location, close to all the major historical sites, shopping and Christmas Markets. Hotel has rooms in 2 sites. We were in room 202 which is in the Galleria St Hubert. Room is spacious and well appointed but unfortunately noisy due to shouting in the middle of the night (happened all 3 nights) and why I lowered the rating as otherwise was excellent.

Room was very clean, staff were very friendly and helpful. Location was perfect

Central location. The hotel is great, I was originally concerned about not having AC but the room was really cool every evening and nights. I would stay here again.

Great dining recommendations, helpful friendly staff

Nice hotel in a great location

Location was great but alao was hard to get to.

Worked great for our stay.

I had a wonderful stay at Hotel des Galeries – the room, the ambiance, and most of the staff were excellent. However, the experience was soured by the attitude of one staff member at reception, Matt (mornings). From the moment we arrived early on October 27, he was unwelcoming and reluctant to help. Throughout our 4-day stay, he remained cold and unhelpful with even basic requests like local recommendations. The worst was on our last day: he arranged a taxi that never showed, and instead of assisting us, simply told us to find one on the street, offering no apology or guidance. For a hotel of this standard, such service is unacceptable. Everything else was great – but this particular staff member truly spoiled the otherwise warm experience.

We ❤️ Enzo. We didn’t realize that we needed a key to use the electricity and WiFi so we were without those for our stay😖. No body’s fault but our own.

Charming, terrific location, bright, large, clean rooms. Stay here whenever I am in Brussels.

Nice location, good service. Thanks a lot.

Great hotel, better for couples than families with small kids. The apartment we stayed in was really cool and in a great location if you want the nightlife vibe, we had little kids so didn't do much at night. The room was soundproof so we didn't hear any noise. If we were a couple or group of friends 5 stars absolutely, with kids I give a 4.5. Really neat location!

The Hotel des Galeries leaves a lot to be desired. Its marketing is misleading and does not reveal what it lacks. The picture of the arched glass ceiling is of the Galeries Royales Saint-Hubert and not the old hotel. People are not told: 1. It is in two locations, ~ 50 meters apart. Both places require walking to (as no cars are allowed in the areas). 2. No room safes. 3. No AC, one portable fan. 4. One Front desk, often vacant. 5. Unlit entry. 6. Shared mini fridge in common area. Recommendation is Avoid.

We stayed here for five nights and it was a very disappointing hotel. The Good: This is located in a very convenient area and in the nice building of the Galeries, so the location is great. The size of the hotel room was very large. The Bad: There is no air conditioning, so the room can get very hot. Unfortunately, opening the windows at night is not a viable option. The noise echoes inside the Galeries building ALL NIGHT and is incredibly loud with people outside talking and yelling, so it it very hard if not impossible to sleep. Closing the windows does make it quiet, but then the room gets hot. The room was in an annex building that was shared by other tenants. It was old but fairly decorated. The lighting in the room and the bathroom is terrible. Just a few very dim bulbs. With today's LED bulbs, better lighting should not be an issue. The dark hallways and entrances are not very comforting. I would not recommend for someone who might feel unsafe in the dark. The elevator was broken for a day and that meant climbing 3 flights of stairs each time. The hotel lobby does not have someone there 24/7 and you cannot access the lobby for help. You have to find the phone number (not given) to call someone for help. We have made many trips to Europe and have had pretty good experience with most of our hotel choices. Unfortunately, I would NOT recommend this to anyone.

So close to the square with plenty of restaurants and shopping and beautiful buildings. The staff are extremely friendly and helpful. Highly recommend this property.

Every part of this hotel stay was superb. Romantic, central, with truly the kindest staff.