Hotel des Galeries

7泊しましたが、とても快適でした。 スタッフさんが、どの方もフレンドリーで気持ちのいい対応でした。 トイレ内に手洗い設備が無く、いちいち洗面所に行くのは、ちょっとめんどうだったかな。 バスタブが有るので、湯船にゆっくり浸かって疲れがとれました。 大満足の滞在となりました。

Worked great for our stay.

I had a wonderful stay at Hotel des Galeries – the room, the ambiance, and most of the staff were excellent. However, the experience was soured by the attitude of one staff member at reception, Matt (mornings). From the moment we arrived early on October 27, he was unwelcoming and reluctant to help. Throughout our 4-day stay, he remained cold and unhelpful with even basic requests like local recommendations. The worst was on our last day: he arranged a taxi that never showed, and instead of assisting us, simply told us to find one on the street, offering no apology or guidance. For a hotel of this standard, such service is unacceptable. Everything else was great – but this particular staff member truly spoiled the otherwise warm experience.

We ❤️ Enzo. We didn’t realize that we needed a key to use the electricity and WiFi so we were without those for our stay😖. No body’s fault but our own.

Lå midt i smørøyet! Gåavstand til det meste av shopping og restauranter.

Charming, terrific location, bright, large, clean rooms. Stay here whenever I am in Brussels.

Nice location, good service. Thanks a lot.

ブリュッセル中央駅からすぐ。 観光スポットであり欧州最古のショッピングモール、 ギャルリ サンテュベール内にホテルがあります。 有名チョコレート店やワッフル店の並びにドアがありそこからキーでドアを開け、部屋にあがっていきます。 ３泊しましたが２日間は鍵が開かずスタッフの人も悪戦苦闘していました。 １泊目は掃除が入りましたが、２泊目は掃除に来てもらえず、 せめてタオルだけでも交換してほしいと言いに行き取り換えてもらいました。 部屋には電話などがないためわざわざ着替えてショッピングモール内を歩いて受付に行くのが面倒です。 部屋は古き良き感じですが使い勝手は悪いです。 ４人部屋はリビングキッチンがついてリビングのソファーをベッドにしています。 大きなダイニングテーブルがあるの点はとてもよかったです。 お手洗い、風呂、シャワー、洗面台２つがある場所は大きいのですがプライベートがないため家族でも使い勝手が悪かったです。 洗面台がとても暗いので化粧するのには向いてませんでした。 同じフロアーに３つの部屋があるのですが 一番の問題点は主人が部屋を間違えてしまいましたが、鍵で開いてしまい他人の部屋に自由にいかれた点です。 どなたもいらっしゃらなかったの様ですがこれでは防犯の面で不安すぎます。 私たちの部屋にもゲストが自由に入れるということです。 場所もよく、アンティークを楽しむにはとても素敵なホテルでしたが、カードキーの問題は重大な課題点です。

Great hotel, better for couples than families with small kids. The apartment we stayed in was really cool and in a great location if you want the nightlife vibe, we had little kids so didn't do much at night. The room was soundproof so we didn't hear any noise. If we were a couple or group of friends 5 stars absolutely, with kids I give a 4.5. Really neat location!

The Hotel des Galeries leaves a lot to be desired. Its marketing is misleading and does not reveal what it lacks. The picture of the arched glass ceiling is of the Galeries Royales Saint-Hubert and not the old hotel. People are not told: 1. It is in two locations, ~ 50 meters apart. Both places require walking to (as no cars are allowed in the areas). 2. No room safes. 3. No AC, one portable fan. 4. One Front desk, often vacant. 5. Unlit entry. 6. Shared mini fridge in common area. Recommendation is Avoid.

El baño poco luminoso, tenía varios puntos de luz, pero muy mortecina. No había ningún toallero para dejar la toalla de mano.

Todo muy bien, excelente ubicación en las Galerías

We stayed here for five nights and it was a very disappointing hotel. The Good: This is located in a very convenient area and in the nice building of the Galeries, so the location is great. The size of the hotel room was very large. The Bad: There is no air conditioning, so the room can get very hot. Unfortunately, opening the windows at night is not a viable option. The noise echoes inside the Galeries building ALL NIGHT and is incredibly loud with people outside talking and yelling, so it it very hard if not impossible to sleep. Closing the windows does make it quiet, but then the room gets hot. The room was in an annex building that was shared by other tenants. It was old but fairly decorated. The lighting in the room and the bathroom is terrible. Just a few very dim bulbs. With today's LED bulbs, better lighting should not be an issue. The dark hallways and entrances are not very comforting. I would not recommend for someone who might feel unsafe in the dark. The elevator was broken for a day and that meant climbing 3 flights of stairs each time. The hotel lobby does not have someone there 24/7 and you cannot access the lobby for help. You have to find the phone number (not given) to call someone for help. We have made many trips to Europe and have had pretty good experience with most of our hotel choices. Unfortunately, I would NOT recommend this to anyone.

El suelo de madera es muy muy viejo y está estropeado. El baño está viejo y con moho la ducha. Las camas están bien. No tiene aire acondicionado. El desayuno es poco variado. El ascensor se estropeó y tardaron un día en arreglarlo. Lo mejor la ubicación, inmejorable.

So close to the square with plenty of restaurants and shopping and beautiful buildings. The staff are extremely friendly and helpful. Highly recommend this property.

Every part of this hotel stay was superb. Romantic, central, with truly the kindest staff.

Muy limpio y preparado para personas con dificultades en la movilidad

Excelente para viaje de turismo !!! El chico de recepción súper amable y nos dio excelentes recomendaciones . Definitivamente me volvería a hospedar aquí

Crazy hot and stuffy room with a window that only cracks open a little. Stifling hot. Also crazy loud outside all night long. So good luck if u stay here.