The staff wasn't responsive enough to the noisy guests, which disturbed other guests. At night, between 9 and 10 PM, it was still noisy, with other guests shouting, running around, and even playing basketball and table tennis. I thought we'd booked the wrong hotel, so we looked for a playground. But there were none. The worst part was, when I called reception, they knew someone was playing, but there was no space or arena to accommodate it. It was quite confusing. The staff probably only reprimanded me after I called. At 5:30 AM, they were already noisy, shouting, running around, and so on. But surprisingly, there was no reprimand from the staff. In other hotels, staff should have responded quickly before guests could complain or feel disturbed. Anw, I brought small children and stayed here for days. It was a truly bad experience for a family stay.

Good overall, area close to Malang city center.

The staff are all friendly and very helpful.

The hotel was quite nice and clean. Suitable for business trips. The bathroom faucet knobs were starting to wear out, and it was time to replace them.

Check-in is by the hour, so waiting in front of the hotel can be a bit long. The hotel is clean, but if possible, the beds should not have mirrors. Sleeping facing a mirror is best avoided.

Just okay. Limited choices in Malang center with budget family-friendly hotel.

Always impressed with the service at Amaris Hotel & always a regular, hehe. TOP 👍🏻

Service according to the price service according to the price

No medication was needed during our stay at Amaris Malang. The staff was very friendly, the hotel was clean, and most importantly, the food was delicious. Continued success, Hotel Amaris.

The hotel staff is friendly, and most importantly, there are dispensers in every hallway, so there is no confusion about drinking water.

The mattress was a bit hard so it made sleeping uncomfortable and there were broken glass pieces in the mattress.

Cozy place, friendly staff, delicious breakfast menu.

The hotel's strategic location and varied breakfast menu make it a perfect choice for those traveling to Malang.

Affordable prices, decent facilities, good staff and service, easy access from Malang and surrounding areas.

Overall it's okay, no minuses, sometimes the only thing that makes it a minus is the visitors, haha, everything about the hotel is okay 😎

The breakfast is quite good, but the variety is not that great. Hopefully, this can be improved. 🙏

I'm so glad to stay in Amaris Malang... however, it's not particularly soundproof. So I can still hear the sounds of vehicles outside, especially motorcycles, police cars, and ambulances. But overall, it's okay 🫶🏻

Comfortable, location close to all areas around Malang, friendly staff.

Good service, got a room as requested, namely non-smoking, clean room, clean bathroom, hotel close to the city center, parking is quite spacious, breakfast menu is not too extensive but tastes good.

The staff is very friendly, the best anyway 🫶