Amaris Hotel Malang

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8.3
/10
Very Good
7,307 reviews

What Guests Say About Their Stay

Widiyanti S.

10.0
/ 10
The room was very comfortable, with a clean bed and a clean bathroom. The breakfast menu was varied and delicious. There was toast, chicken porridge, sticky rice porridge, Indonesian food, fruit, cereal, and a buffet-style meal, so you could be satisfied and full. The front desk is also open 24 hours a day. I checked in around 10:30 PM and was well-served. Security is also on standby 24 hours a day.
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Petrus D. W.

8.5
/ 10
The staff was very helpful, especially the FO lady who wears glasses (sorry, I forgot her name). But when I used her to print some color documents, she didn't mind at all and didn't charge me even though I wanted to pay. My room included breakfast, but since I never eat breakfast, I didn't try it.
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Verified Traveler

10.0
/ 10
A very interesting experience staying at this hotel. Ambiance/Facilities: quite complete. Food: very satisfying. Staff Assistance: very friendly. Highlights: very strategic close to the city center. Price: very friendly. Location: very strategic.
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Verified Traveler

10.0
/ 10
Good service, got a room as requested, namely non-smoking, clean room, clean bathroom, hotel close to the city center, parking is quite spacious, breakfast menu is not too extensive but tastes good.
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Verified Traveler

10.0
/ 10
Friendly and satisfying service. The location is strategically close to the city center and easily accessible. The food is varied and delicious.
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In the Area
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Jl. Letjend Sutoyo No.39, Klojen, Malang, Jawa Timur, Indonesia, 65141

Main Facilities

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This accommodation offers:
Children pool
Swimming pool
Parking
Luggage storage
Elevator
Wheelchair accessible
Multilingual staff
ATM/Banking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Amaris Hotel Malang is a 2-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2012. Amaris Hotel Malang is part of Amaris under Santika Indonesia Hotels & Resorts. There are 110 rooms spread across 5 floors.
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What's around Amaris Hotel Malang

Jl. Letjend Sutoyo No.39, Klojen, Malang, Jawa Timur, Indonesia, 65141
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Discover More About Amaris Hotel Malang

General Information

Amaris Hotel Malang is a 2-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2012. Amaris Hotel Malang is part of Amaris under Santika Indonesia Hotels & Resorts. There are 110 rooms spread across 5 floors.

Location

Located at Jl. Letjend Sutoyo No.39 in Malang, Indonesia. Those looking to explore will find Pesanggrahan, Vihara Dharma Mitra, and Kepanjen Museum 'Dharma Wiyata' nearby. Closest airport is Abdul Rachman Saleh Airport (MLG), 9.392 km away from the accommodation.

Facilities & Amenities

Amaris Hotel Malang has Children pool, Swimming pool, Parking, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Amaris Hotel Malang has Meeting facilities and Projector available.

Contact

Email: malang@reservation.amarishotel.com
Phone number: +62341419191
Website: www.amarishotel.com/amaris-malang

All facilities in Amaris Hotel Malang

Facility

  • Children pool
  • Swimming pool
Others Amaris Hotel Malang
Others

Nearby Facilities

  • ATM/Bank
  • Supermarket

Guest Services

  • Bellboy service
  • Multilingual staff
  • Luggage storage
  • 24-hour security
  • 24-hour front desk

Meals & Dining

  • Breakfast buffet

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box

Business Facilities

  • Projector
  • Meeting facilities

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Facilities

  • Smoking area
  • Car park

Family & Kids

  • Children's pool

Accessibility

  • Wheelchair accessible

Accommodation Policy & General Information in Amaris Hotel Malang

Pets

Pets are not allowed in the accommodation.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Amaris Hotel Malang
110
Number of floors in Amaris Hotel Malang
5
Another facilities in Amaris Hotel Malang
ATM/Bank, Supermarket, Bellboy service, Multilingual staff, Luggage storage

Frequently asked question in Amaris Hotel Malang

What is normal check-in & check-out time at Amaris Hotel Malang?
The standard check-in time at Amaris Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Amaris Hotel Malang provide breakfast?
Yes, Amaris Hotel Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Malang
Amaris Hotel Malang has a 2.0-star rating.
How many floors does Amaris Hotel Malang have?
Amaris Hotel Malang has 5.
How many rooms are available at Amaris Hotel Malang
Amaris Hotel Malang has 110.
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More Reviews from Other Guests in Amaris Hotel Malang

Overall Ratings & Reviews Amaris Hotel Malang

Traveloka (7,281)
Other sources (26)
8.4
Very Good
From 7,281 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Amaris Hotel Malang
All
Staff Friendliness (97)
Distance to City Center (87)
Bedroom (86)
Taste (82)
Variety (80)
Ambiance (72)
Bathroom (71)
Hotel Area (68)
Accessibility (65)
Family Friendly (57)
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Traveler Reviews Amaris Hotel Malang

Number of reviews per page
20
40
Customer reviews
d***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The location is strategic, clean, close to culinary tourism.
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Rizaldy
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10.0
/10
Reviewed 2 week(s) ago
Worth it for a budget hotel with its varied breakfast.
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W***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good and comfort place for layover.
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Accommodation's Reply
05 Oct 2026
Dear Our value Guest, Warm greetings from Amaris Hotel Malang, Thank you for spending your time to share us your staying experience during your stay in Malang. We were happy to know our guest enjoying their period stay with us. Once again thank you so much and we are glad to wait you on your next trip to Amaris Hotel Malang. Warmest Regards, Amaris Hotel Malang Management
e***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Almost failed to check-in because of booking the wrong date. It had been submitted through this bird app but the response from this app was slow. As a result, I went to the receptionist, at that time there were 2 officers. One said "I'll wait for the app, Sis." I was really nervous, because I booked 4 days and if I reschedule from this app, I'll wait 2 days. Luckily there was another guy, I forgot his name but he was full of body, it was on September 9, 2026 at 10:00 PM. The guy said "I'll help you, Sis." And yup, it was done in 15 minutes and I was able to check-in right away. Thanks to the employees who are really serious about working, hopefully it can be an example for others 🙏
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Accommodation's Reply
22 Sep 2026
Dear Valued Guests, Amaris Malang Hotel would like to express our sincere gratitude for taking the time to give us your excellent rating and review. We are delighted that you enjoyed your stay with us. Thank you again for your compliments on our service. We appreciate your patronage and hope to welcome you back on your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, delicious food, rooms also have cold AC and hot water that works.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guests, Amaris Malang Hotel would like to express our sincere gratitude for taking the time to rate and review Amaris Malang Hotel. We are delighted that you enjoyed your stay with us. Thank you for your compliments on our food menu, friendly service, and the in-room amenities. Thank you again and we hope to welcome you back on your next vacation. Sincerely, The Management, Amaris Malang Hotel
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Kyle J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Great hotel for the price. Good-sized room and comfy bed. Staff could be a bit more accommodating when requesting breakfast food be allowed to be taken back to the room for a sick traveler. Also, the breakfast restaurant wanting to charge for ice when it can be obtained for free through reception.
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Accommodation's Reply
12 Sep 2026
Dear Mr. Kyle J, We would like to thank you for your kindness to share your valuable time to give us best rating and review. We are happy to know our guest enjoying their period of stay. Kindly receive our profound apologize due to miss information regarding free ice cube between our operation staff. Once again thank you so much and we will happy to see you again on your next trip. Best Regards, Management Amaris Hotel Malang
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Comfortable atmosphere for a staycation with family.
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Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Amaris Malang Hotel would like to express our gratitude for taking the time to give us the best rating and review. We are delighted that you enjoyed your stay with us. Thank you again and we hope to welcome you back on your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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F***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hospitality is good, the food is good! ⭐⭐⭐⭐⭐
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Accommodation's Reply
12 Sep 2026
Dear Our Value Customer, We would like to thank you for your kindness to share your valuable time to give us best rating and review. We are happy to know our guest enjoying their period of stay. Thank you for your compliment regarding our product and services. Once again thank you so much and we will happy to see you again on your next trip. Best Regards, Management Amaris Hotel Malang
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and helpful, and the prices are also affordable.
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Accommodation's Reply
12 Sep 2026
Dear Valued Guest, Amaris Malang Hotel would like to express our gratitude for taking the time to give us such an excellent rating and review. We are delighted that you enjoyed your stay with us. Thank you again and we hope to welcome you back on your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The food is all delicious, the rooms are clean, the staff are friendly.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guests, Warm greetings from Amaris Malang Hotel. We thank you for taking the time to give Amaris Malang Hotel your excellent rating and review. We are delighted that you enjoyed your stay with us. Thank you for your compliments on our food menu, friendly service, and the cleanliness of our rooms. Thank you again, and we hope to welcome you back on your next vacation. Sincerely, The Management, Amaris Malang Hotel
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 13 week(s) ago
All good... Always stay here when I go to Malang.
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Accommodation's Reply
12 Sep 2026
Dear valued guest, this is Amaris Hotel Malang. We sincerely thank you for leaving us the highest rating and review. We are delighted to hear that you enjoyed your stay at our hotel. Thank you once again, and we look forward to seeing you again on your next vacation. Sincerely, The Management of Amaris Hotel Malang
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Widiyanti S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The room was very comfortable, with a clean bed and a clean bathroom. The breakfast menu was varied and delicious. There was toast, chicken porridge, sticky rice porridge, Indonesian food, fruit, cereal, and a buffet-style meal, so you could be satisfied and full. The front desk is also open 24 hours a day. I checked in around 10:30 PM and was well-served. Security is also on standby 24 hours a day.
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1 people find it helpful
Accommodation's Reply
12 Sep 2026
Dear Mr./Ms. Widianti, Sincerely yours, Amaris Malang Hotel. We appreciate you taking the time to give us the best rating and review. We are delighted that you enjoyed your stay with us. Thank you again and we hope to welcome you back on your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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Tulus H. P. S.
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8.8
/10
Reviewed 16 week(s) ago
The room is small, but the breakfast food is varied and delicious.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Tulus, H.P.S. Amaris Malang Hotel would like to express our gratitude for taking the time to provide you with the best rating and review. We are proud to know that you enjoyed your stay with us. We apologize if the size of our room did not meet your expectations. Thank you again, and we look forward to welcoming you back for your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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karim s.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The service was prompt, initially asking for a room nearby and they found it, even though it was high season and all the rooms were full. Thanks, Amaris Malang.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Karim S., With our deepest respect from Amaris Malang Hotel, we sincerely thank you for taking the time to write a positive review and feedback for Amaris Malang Hotel. We are delighted to know that you had a memorable stay at our hotel. We thank you again for your compliments on the service we provided. Thank you once more, and we hope to welcome you back on your next trip. Sincerely, The Management Team, Amaris Malang Hotel
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B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 17 week(s) ago
The restaurant's breakfast utensils were still stained, especially on the coffee cups. I also had an unpleasant experience upon checking out and moving to another hotel. A car parked directly in front of the hotel had a severely deflated tire on the left side. At first, we thought it had hit a nail, but after taking it to a tire repair shop, our tire was fine, neither punctured nor nailed. The security guard, who saw us confused by the flat tire, also seemed indifferent.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Amaris Malang Hotel would like to express our gratitude for taking the time to rate and review our hotel. We sincerely apologize for any unsatisfactory service and products. Your valuable feedback motivates us to continuously improve the quality of our services and products, making your next stay even more meaningful. Thank you again, and we hope to welcome you back on your next trip. Sincerely, The Management Team, Amaris Malang Hotel
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Petrus D. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The staff was very helpful, especially the FO lady who wears glasses (sorry, I forgot her name). But when I used her to print some color documents, she didn't mind at all and didn't charge me even though I wanted to pay. My room included breakfast, but since I never eat breakfast, I didn't try it.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Petrus D. W., From Amaris Hotel Malang, we respectfully thank you for taking the time to provide such a positive rating and review for Amaris Hotel Malang. We are delighted that you enjoyed your stay with us. Thank you again for your compliments on the service we provided, and we look forward to welcoming you back on your next trip. Sincerely, The Management Team, Amaris Hotel Malang
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I***I
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Strategic location, near with everything. All of the hotel is good, room comfortable.
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Accommodation's Reply
21 Jul 2026
Dear Our Valued Guest, We would like to thank you for your kindness to share your valuable time to give us best rating and review. We also happy to know our guest enjoying their period of stay. Thank you for your compliment regarding our hotel location, our product and services. Once again thank you so much and we will happy to see you again on your next trip. Best Regards, Management Amaris Hotel Malang
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yudh M. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The room size is not big enough and the restaurant is also not spacious enough.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Yuth M.M., This is a message from Amaris Malang Hotel. We appreciate you taking the time to provide us with the best rating and review. We are delighted that you enjoyed your stay with us. We apologize if the size of your room and restaurant did not meet your expectations. Your feedback will be a valuable reference for us to continuously improve the quality of our services and products. Thank you again, and we look forward to welcoming you on your next trip. Sincerely, The Management Team, Amaris Malang Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
A very interesting experience staying at this hotel. Ambiance/Facilities: quite complete. Food: very satisfying. Staff Assistance: very friendly. Highlights: very strategic close to the city center. Price: very friendly. Location: very strategic.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Amaris Malang Hotel would like to express our sincere gratitude for taking the time to give us your kind rating and review. We are delighted to hear that all our guests enjoyed their stay with us. We especially appreciate your compliments on our convenient location and the quality of our services and products. Once again, we thank you and look forward to welcoming you back on your next trip. Sincerely, The Management Team, Amaris Malang Hotel
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F***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff is friendly, the service is the best 🤍
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Valued Guests, Amaris Malang Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We are delighted to know that all our guests enjoyed their stay with us. Thank you for your compliments on our service. Once again, we thank you and hope to welcome you back on your next vacation. Sincerely, The Management Team, Amaris Malang Hotel
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.