Muhammad

Business

9.4

/10

Reviewed 6 day(s) ago

Front office service is friendly and helpful to guests

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Accommodation's Reply

12 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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D***i

Staycation

10.0

/10

Reviewed 1 week(s) ago

Hotel staff were very helpful during check-in and special requests.

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Accommodation's Reply

12 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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M***a

Business

9.4

/10

Reviewed 1 week(s) ago

Being located right next to the mall makes it a great value option for solo travelers who prefer everything to be practical and simple.

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Accommodation's Reply

12 Feb 2026

Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi

D***h

Staycation

9.4

/10

Reviewed 2 week(s) ago

Top and strategic, close to the mall

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidig, Assistant General Manager, Harris Hotel & Convention Centre Bekasi

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y***n

7.1

/10

Reviewed 2 week(s) ago

Everything was very good and comfortable, but one thing that disappointed me was the response to customer requests was not getting a quick response. Because I had booked a smoking room the day before. But because there was no response to the room request I wanted, I thought there was no problem, it turned out that when I arrived at the hotel the room I wanted was no longer available. In the end, I stayed with disappointment and discomfort. Thank you.

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Accommodation's Reply

12 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your feedback with us and for choosing our hotel for your holiday. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration and will work to improve our services in the future. We will also pass on your feedback to all Harris Hotel staff to encourage them to provide the best possible service. Thank you again, and on behalf of all Harris Hotel staff, we hope to see you again in an even more pleasant environment. Sincerely, Harris, M. Thamrin Sidig, Assistant Managing Director, Harris Hotel & Conventions Bekasi

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NP

Nungky P. P. S.

10.0

/10

Reviewed 3 week(s) ago

Good, satisfied, friendly staff and clean room

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1 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidig, Assistant General Manager, Harris Hotel & Convention Centre Bekasi

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G***a

Business

9.4

/10

Reviewed 3 week(s) ago

Easy access, free parking, friendly staff, OK meeting room.

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidig, Assistant General Manager, Harris Hotel & Convention Centre Bekasi

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R***a

10.0

/10

Reviewed 3 week(s) ago

Kids' favorite hotel, the location is directly connected to the mall so it's convenient, the rooms are clean, the service is good 👍

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Hotel management to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Convention Centre Bekasi

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Lucky S.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The entire staff was very friendly and helpful in ensuring our son's birthday party ran smoothly. The food was delicious.

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidig, Assistant General Manager, Harris Hotel & Convention Centre Bekasi

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RY

Rio Y. P.

9.4

/10

Reviewed 4 week(s) ago

In Summarecon Mall Bekasi near food & city

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidig, Assistant General Manager, Harris Hotel & Convention Centre Bekasi

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A***p

10.0

/10

Reviewed 4 week(s) ago

The hotel staff are all friendly, love staying at this hotel.

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Hotel management to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Convention Centre Bekasi

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H***y

8.2

/10

Reviewed 5 week(s) ago

Okay everything, the service and cleanliness of the hotel is okay

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Hotel management to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Convention Centre Bekasi

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H***y

8.2

/10

Reviewed 5 week(s) ago

Okay everything, the facilities and services are okay

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans. Thank you for taking the time to share your experience staying with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Hotel management to motivate us to further improve our services. We sincerely hope to welcome you and your family again in the future and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant Managing Director, Harris Hotel & Convention Centre Bekasi

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KA

Kevin A.

Leisure

9.1

/10

Reviewed 5 week(s) ago

Proper hotel to stay. I have a good breakfast experience here. The connection with Summarecon mall is also nice to have.

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Accommodation's Reply

01 Feb 2026

Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi

I***a

Leisure

10.0

/10

Reviewed 5 week(s) ago

very impressive and fun, next time I want to staycation here again 🥰🥰

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Accommodation's Reply

01 Feb 2026

Cheers HARRIS Fans, We would like to thank you very much for your comments and scores shared to the travel community. It is such a compliment to us to hear that you enjoyed your stay and you were impressed with the services and atmosphere, and especially the friendly and great service provided genuinely from the heart from our HARRIS LIT’s. Thank you for complementing our hotel for the comfort of services it is nice to see that our guests confirm the standard of services facilities and all equipment to your liking for a staycation. We will make sure to pass your comments to all our HARRIS LIT’s to encourage them to keep the constant and excellent service. We would like to thank you once again and on behalf of all the HARRIS players we wish to have you with us soon for another enjoyable stay. HARRISly yours, M. Thamrin Sidik Executive Assistant Manager HARRIS Hotel and Conventions Bekasi

BP

Benny P.

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel service is very extraordinary👍🥰

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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E***y

Staycation

8.5

/10

Reviewed 6 week(s) ago

The food was okay, the room was also okay, but unfortunately, the drinks couldn't be refilled. When checking out, the staff offered to register for free parking, but if you entered the wrong vehicle number, the free parking was cancelled. Huh?

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1 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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L***a

Leisure

10.0

/10

Reviewed 6 week(s) ago

Hotel staff provide the best view room.

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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MA

Muhammad A. M.

Staycation

8.5

/10

Reviewed 6 week(s) ago

The hotel was very comfortable. The kids were delighted. Thank you very much, Hotel Harris.

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1 people find it helpful

Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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Nilam

Leisure

10.0

/10

Reviewed 6 week(s) ago

I always stay here during school holidays, the service is the best ✨👍🏻 Everything is perfect, all the staff are friendly, and most importantly, I always get a beautiful view, wow!

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Accommodation's Reply

01 Feb 2026

Thank you to all Harris Hotel fans who took the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that it met your expectations. We will share your review with Harris Lit's to motivate us to further improve our services. We sincerely hope to welcome you and your family again and provide you with another memorable experience. Sincerely, Harris, M. Thamrin Sidik, Assistant General Manager, Harris Hotel & Convention Centre, Bekasi

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HARRIS Hotel & Conventions Bekasi

Overall Ratings & Reviews HARRIS Hotel & Conventions Bekasi

9.0

8.9

8.6

9.0

8.8

Traveler Reviews HARRIS Hotel & Conventions Bekasi