Shangri-La Bengaluru

Explore Shangri-La Bengaluru
9.2
Exceptional
From 388 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.2

Traveler Reviews Shangri-La Bengaluru

Number of reviews per page
20
40
Top reviews
Sourav
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Awesome stay . Nice property again want to come . Staffs are very friendly. Lots of amenities especially Spa. Spa is amazing. In breakfast so many varieties. Location is also very good .
Kevin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel, convenient location, the restaurants were wonderful and the fitness center was top notch
AVINASH
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Loved my stay here , pleasantly surprised by the absolute attentiveness of the staff and how courteous they were .., would highly recommend this hotel for anyone visiting Blore .. keep up thd good work and kudos to the management
Sameena
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great breakfast buffet, clean rooms, staff was very helpful
Mahesh
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good property
Mohammed
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Zooni
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Loved Tanya from reception and Ashish from the restaurant. Their service was unparalleled. Made my stay super smooth
Kavipreya
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel with great staff and serices. Staff are very attentive and professional. Food is a bit pricey for where it is but really tasty food
Mandar
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent hotel for any kind of travel. Location central to BLR.
FURONG
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Location is good.
Malcolm
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Spotlessly clean room, attentive, caring and courteous staff
Pranit
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A huge thank you to everyone who made my birthday stay so special! Veeru, the room decorations were stunning—you went above and beyond to create such a festive and welcoming atmosphere. It was a wonderful surprise. I also want to shout out Amit and Adanee at breakfast. You both made our mornings so easy and enjoyable by taking such great care of our orders. We really felt pampered!
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Lakhinder
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The ambience is very bad
Rathin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Best rooms and breakfast.
Mithun
icon-Leisure
Leisure
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

AC was not working when I checked in. Staff at reception were not welcoming. No information on hotel amenities, restaurants etc were provided. Overall disappointing.
Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff exceedingly polite and caring. Great room for the price - world class is not an exaggeration.
Ganeshwari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Came to Bangalore as a city stop as we went somewhere else before this. We stayed 4 nights but did not actually go out. The hotel’s food was really good, healthy and a good variety. We tried all restaurants. The Chinese and Indian restaurants were the best. I would say maybe the Japanese and Italian food were good for Indian standards, but as someone who has lived in Italy and love Japanese food, those restaurants were not really good, noodles/ pasta were over cooked and there weren’t the Italian and Japanese flavour required. The rooms were comfy and plenty of things to watch on tv. We were in the 16th floor sos did not really hear the traffic. All staff were very nice, especially Muskan from b Cafe, she really took care of us
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Ganeshwari
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was fine except this one staff at break on the 28th when I was going for an omelette, I stood there for 5mins while he ignored me and served others. Not sure if this was because I was brown and the others were white and Asian people. FYI- I am not Indian, but from Mauritius, so I have the same skin colour, but that doesn’t mean that I should get ignored, I paid the same amount as everyone else there. Anyways, other than that, everything else was fine
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kali
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

It is a very nice hotel.
Rupan
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I have given 3 stars for the following reasons: 1) when I first checked in, I asked to use the bathroom in the lobby. It smelled bad - I think the smell was coming from the sewer system. For a ‘5-star’ property, that is unacceptable. 2) When I checked-out, I asked for a printout of my receipt - essentially a piece of paper showing how much I was charged, and the fact that I had paid. Now mind you, although this was booked through Expedia, I chose to pay the hotel directly (the whole amount, in Rupees) when I checked-in. This should not have been a problem, but your front desk staff refused to print me a receipt. I stayed at the Taj Bangalore two days prior, and they were booked through Expedia as well, but they had no problem printing out a receipt for my records. 3) In general the service from the staff was not bad, however when I first checked-in, the man who checked me in, seemed to be somewhat patronizing in his behavior. I guess he just didn’t seem very professional and welcoming (not saying he didn’t smile, etc., just something about his attitude). Again, something I did not experience with the staff at the Taj.
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