The Empress Hotel

Explore The Empress Hotel
8.2
Very Good
From 795 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

10.0

Service and Facilites

8.4

Traveler Reviews The Empress Hotel

Number of reviews per page
20
40
Top reviews
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the staff were great. Especially the person who looked after us in the Bistro called Darinka. The food was so good we decided to eat in the Bistro both nights
Niamh
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great spot. Really lovely staff and an excellent location right on the seafront. I had a meal in the restaurant which exceeded expectation. Bathroom was spotless. Online check in was quick and simple. Overall, very impressed.
Dawn
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean However it was very small Breakfast was ok but nothing special
merran
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The reception is open 24/7 which was helpful when our ferry arrived at 5.30am. It's right on the promonade so lovely for views and walking.
Wendy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We enjoyed our stay very much, staff were friendly and breakfast was very good. Hotel was decorated very nicely for Christmas.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room as all ways spot on ,staff brilliant
Shaun
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice
David
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff and clean hotel. Mattress not the most comfortable
Danielle
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff go above and beyond! Room was perfect. Stayed here several times and every time it’s amazing!
John
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was spotless and very friendly staff
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room was clean and had everything we needed but was at the end of a corridor with no lift access. A person with mobility issues would struggle to get to the room using stairs only. Breakfast was good lots of options and plenty of food on offer.
Leigh
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Ideally situated midway along the prom. Maybe just a little too far from town for those unable to walk very far but iseal for us and just by bus stops and the horse drawn tram stop. Breakfast selection was excellent and a few nice choices for evening meals too
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Thia hotel was a perfect for our stay on the Isle of Man. The room was spacious( sea view) and the room had USB ports, grab bars and bathmat for the shower/bathtub, and the breakfast buffet was delicious. The staff were friendly and helpful. This hotel is on the Promenade and close to bus stops.
Jeanette
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Breakfast was adequate although the set out initially was confusing. Everything was fresh .. nice location
peter
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very good and efficient staff
Stephen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We went as couple plus 1 other in a single room. Both rooms with a sea view which was great and next door to each other as the single in our party was elderly. Wished we’d checked both rooms before we unpacked as our single got a larger room with a superking bed and us the small bedroom with a standard king. Service was great as was food during our stay. Would stay again.
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John Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

All good
Helen
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Had a very enjoyable stay here. The restaurant was top class food. We also ate in the piano bar and that was excellent too. Staff were very polite and helpful. Room was kept clean daily and the Breakfast was really good. Plenty to choose from nothing was to much trouble.
MARIA
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Manx Opulent
stephen
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good location with a beautiful vista ideal location for the motorcycle racing nice friendly staff good all around experience
Number of reviews per page
20
40