Excellent location and a very peaceful atmosphere. The room was warm and cozy, which was perfect for a winter visit. The bed was comfortable, the shower always had hot water, and the room was cleaned daily. A big thanks to the friendly staff for making our stay so pleasant. It was quiet and never felt overcrowded—definitely a great choice for a stay in Vienna!

Very very bad choice

The desk clerk Hakan was outstanding - friendly and knowledgeable

Great hotel

Great location, clean room

2nd time in one week. Lacation is perfect. Staff are very profetional ecpecialy Vita at the reception was very helpfull

Good location ,clean room profetional staff

The bathroom is a disaster- shower size is that of a state room on a cruise ship. Very dated. This hotel should only get a high rating bc of the area and the staff are nice. Needs major update!

Vita was a wonderful member of staff who was friendly and helpful.

Good location and nice breakfast

The room was clean and spacious but a bit old. Breakfast was very good, there was a selection and the coffee was excellent. Good location close to the opera. There are restaurants and bars in the area.

Good location

Great location!

Initial room was a closet. With no space for luggage, no night tables one light for the whole room set on a side wall. Miniscule bathroom. After complaint and shouting contest with rude front desk staff they changed room for secon night.

The hotel is in a very good location for all the attractions, a few minutes walk back after the concert.

Super nice, friendly, and accommodating!

Great hotel and close to dining areas and close to all tourist attractions.

There was no AC. We were advised portable AC was supposed to be in room, it wasn't. We got a portable fan instead and were advised next day forecast is much cooler and we won't need AC. That's is not an acceptable response to situation at hand. Also no hot water and why corridor light not kept on but requires mannual on/off is weird. Corridor leading to elevator us dark and feels unsafe. You have to cross length of corridor to reach light switch which is next to elevater. We appreciate energy conservation but that's going too far.

Our room was excellent and the service was great. Would recommend to all our friends.

Helpful staff in a very non-American chain hotel way, with very comfortable, spacious room. Stay here!