8.6
Very Good
From 332 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

10.0

Service and Facilites

8.2

Traveler Reviews Hotel Sopot

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel halfway between Gdansk and Gdynia. Would definitely stay here again.
AGNIESZKA
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A modern hotel in a perfect location. Quiet rooms at the back of the hotel overseeing the trees, a fantastic breakfast with high quality fresh local produce. One issue - staff just don't seem to care. There was a fire alarm at 4am and after the announcement in Polish and English to evacuate there were no further details. Guests panicked, got dressed and rushed outside just to be told by the reception staff that the alarm is now cancelled. There was no follow-up announcement, no email to all guests confirming it's all fine or explaining what happened. When I asked the receptionist in the morning why we were not told straight away that the alarm is cancelled or given any details, she was oblivious and kept saying that it happens and it's what it is. We ended up having a terrible day as our child didn't go back to bed after waking up at 4am. Another case of the mediocre staff attention is when it was raining really hard and I asked to borrow an umbrella just for a minute to move my child without getting soaked from the hotel to the taxi and the reception person and again the attitude was that the hotel does not provide umbrellas. Small things matter and make a big difference so I hope this feedback will be considered by the hotel to make some improvements.
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AGNIESZKA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A modern hotel in a perfect location. Quiet rooms at the back of the hotel overseeing the trees, a fantastic breakfast with high quality fresh local produce. One issue - staff just don't seem to care. There was a fire alarm at 4am and after the announcement in Polish and English to evacuate there were no further details. Guests panicked, got dressed and rushed outside just to be told by the reception staff that the alarm is now cancelled. There was no follow-up announcement, no email to all guests confirming it's all fine or explaining what happened. When I asked the receptionist in the morning why we were not told straight away that the alarm is cancelled or given any details, she was oblivious and kept saying that it happens and it's what it is. We ended up having a terrible day as our child didn't go back to bed after waking up at 4am. Another case of the mediocre staff attention is when it was raining really hard and I asked to borrow an umbrella just for a minute to move my child without getting soaked from the hotel to the taxi and the reception person and again the attitude was that the hotel does not provide umbrellas. Small things matter and make a big difference so I hope this feedback will be considered by the hotel to make some improvements.
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Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderful spa hotel, very enjoyable stay and perfect way to end our trip in Poland
Sean A.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the proximity to Sopot but the quietness of a location outside of the downtown area.
Ewa
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pyszne jedzenie, czyste przestronne pokoje. Super strefa wellness. Blisko do plaży.
Mariusz
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location, very pleasant lobby, excellent service. Thank you.
Katarzyna
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Perfect place close to the sea. The staff is amazing and room with sauna excellent. Strongly recommend!
marek
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Bardzo miła obsługa super lokalizacja i bardzo tani hotel jak na 4 ****
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Amazing property but mostly staff. Very accommodating and helpful when needed. Beds are comfortable but you can’t separate them for two people unless you need them for kids. Grab studio bed instead which is lovely. Breakfast is delicious together with espresso coffee and access to oat milk or almond milk which you can froth and add to your coffee (I consider myself a Coffee connoisseur :). Overall, very pleasant 5 night stay and I’d def go back. Thank you to all making my stay so enjoyable.
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Walter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Easy and short distance to main attractions
Hanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very safe Unique bathroom , Nicely appointed room,quiet Comfortable bed
Katarzyna
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

It was just ok. I think there are better places in Sopot to stay with better value for money.
Artur
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

So exclusive hotel with friendly stuff and nice rooms
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We had a great 8 night stay at Hotel Sopot. It’s an easy and enjoyable walk to the beach and restaurants. Only recommendation would be to provide guests with more towels in the room and on site at the spa, gym, pool. Otherwise, we loved our stay!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The hotel was modern and stylish. Rooms were very comfortable and clean. Staff were freindly . The spa area is nice . A short walk to the beach ,a local train station to visit the tri cities and centre of Sopot . Would definitely recommend this hotel.
Steven
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Great hotel with excellent facilities and helpful staff. Location was good (though a short walk into town). The room was very clean and comfortable, with nice furnishings. The free sauna was also a nice treat! A la carte meals can be slow at the restaurant on busy evenings. We were also surprised to learn that the hotel charges guests to use the sun beds at the beach. These were our only minor complaints on an otherwise perfect stay.
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Daniel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

First we had to wait around 45 minutes with 4months old baby for them to let us in as the apartment was not ready even though we came at check in time. Then they offered us only 2 welcome drinks to share among 3 adults. We have spent around 15 minutes waiting at the bar for barman to come and take the order. When waitress came she told us we can choose the wine from the list. After we chose other barman told us that as welcome drink we can’t choose the type of wine… After finishing welcome drink we were told at the reception that the room is finally ready but unfortunately as we tried to enter it the housekeeper told us that she is not finished. We called the Manager on duty who came and asked if everything is fine, at that time those problems were solved so he answered himself that everything is fine and offered us a meal in restaurant where they do not serve vegetarian meals (and 2 people from our family are vegetarians)… As we started to unpack we found out there was no bad sheet, robe and towels for third person in saloon, the robes were too small for males and that the towels that we had were having holes…
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Damian
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Hotel Sopot offers a tranquil retreat near the sea. Clean rooms provide a comfortable stay, but the small sauna and gym may disappoint fitness enthusiasts. Overall, it's a peaceful option for relaxation in Sopot.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Property is really good, but there is issues for the parking. You need to reserve it in advance, otherwise you will travel around trying to find public space, where everybody parked for the beach. You pay quite big amount for the room and have issues with parking. Not expected
Number of reviews per page
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