Hotel Sopot

Excellent

Avoid at all cost, the hotel is a ran down, everything is damaged inside. The staff should be sacked immediately. Parking space is barely available. The gym is a joke. Basically they advertise as full of extras but everything is a poppet show with nothing included and everything outside. Really disappointed. On top of everything heavily overpriced for what’s on offer.

Nice hotel with a great middle Eastern restaurant. Enjoyed our stay and would come again.

Very clean. Excellent breakfasts. Good location.

Overall we had an excellent stay. It’s a very nice hotel. Smells nice, clean. Food is good as well. One thing that stood out was the decoration, hotel is well decorated. We will return.

The rooms are generally okay but restaurant is underwhelming, hotel staff is unfriendly and the check in and out is unnecessarily overcomplicated. I wont be coming back.

Room and bathroom very clean, with mini fridge and safe in the room. All staff that I encountered from front desk, housekeepers and dining room were extremely professional, friendly and helpful. I did not take advantage of the spa or pool, but hope to when I have an opportunity to return. It is a short walk to the beach, making it convenient to go out and watch the sunrise. A little further is the Sopot pier and the shopping and dining district.

Nice upscale hotel right by the sea and attractions

Spa was closed for the first 3 days of our stay. Really disappointing. Hotel itself is really nice with friendly staff.

Very nice hotel halfway between Gdansk and Gdynia. Would definitely stay here again.

A modern hotel in a perfect location. Quiet rooms at the back of the hotel overseeing the trees, a fantastic breakfast with high quality fresh local produce. One issue - staff just don't seem to care. There was a fire alarm at 4am and after the announcement in Polish and English to evacuate there were no further details. Guests panicked, got dressed and rushed outside just to be told by the reception staff that the alarm is now cancelled. There was no follow-up announcement, no email to all guests confirming it's all fine or explaining what happened. When I asked the receptionist in the morning why we were not told straight away that the alarm is cancelled or given any details, she was oblivious and kept saying that it happens and it's what it is. We ended up having a terrible day as our child didn't go back to bed after waking up at 4am. Another case of the mediocre staff attention is when it was raining really hard and I asked to borrow an umbrella just for a minute to move my child without getting soaked from the hotel to the taxi and the reception person and again the attitude was that the hotel does not provide umbrellas. Small things matter and make a big difference so I hope this feedback will be considered by the hotel to make some improvements.

A modern hotel in a perfect location. Quiet rooms at the back of the hotel overseeing the trees, a fantastic breakfast with high quality fresh local produce. One issue - staff just don't seem to care. There was a fire alarm at 4am and after the announcement in Polish and English to evacuate there were no further details. Guests panicked, got dressed and rushed outside just to be told by the reception staff that the alarm is now cancelled. There was no follow-up announcement, no email to all guests confirming it's all fine or explaining what happened. When I asked the receptionist in the morning why we were not told straight away that the alarm is cancelled or given any details, she was oblivious and kept saying that it happens and it's what it is. We ended up having a terrible day as our child didn't go back to bed after waking up at 4am. Another case of the mediocre staff attention is when it was raining really hard and I asked to borrow an umbrella just for a minute to move my child without getting soaked from the hotel to the taxi and the reception person and again the attitude was that the hotel does not provide umbrellas. Small things matter and make a big difference so I hope this feedback will be considered by the hotel to make some improvements.

Wonderful spa hotel, very enjoyable stay and perfect way to end our trip in Poland

We loved the proximity to Sopot but the quietness of a location outside of the downtown area.

Pyszne jedzenie, czyste przestronne pokoje. Super strefa wellness. Blisko do plaży.

Great location, very pleasant lobby, excellent service. Thank you.

Perfect place close to the sea. The staff is amazing and room with sauna excellent. Strongly recommend!

Bardzo miła obsługa super lokalizacja i bardzo tani hotel jak na 4 ****

Amazing property but mostly staff. Very accommodating and helpful when needed. Beds are comfortable but you can’t separate them for two people unless you need them for kids. Grab studio bed instead which is lovely. Breakfast is delicious together with espresso coffee and access to oat milk or almond milk which you can froth and add to your coffee (I consider myself a Coffee connoisseur :). Overall, very pleasant 5 night stay and I’d def go back. Thank you to all making my stay so enjoyable.

Easy and short distance to main attractions