Great location behind the cathedral.The room and bathroom were clean and quiet. Staff were very friendly and helpful. Breakfast choice was great and even though it was buffet/help yourself the quality of the food was good. The room itself was a bit shabby around the edges. There were stains on the carpet and the furniture was scratched and outdated. Whilst the bathroom looked like it had recently been retiled the taps and shower head were covered in what I guess was limescale.The remote control for the television was filthy. The building itself was very 1960's and I found it a bit strange that reception was round the side in the basement. Overall OK for a 2 night stay. I chose this hotel as I needed to be near the hospital as visiting a sick relative.

It was the staff that made the stay very good. They all put themselves that extra bit.

Room clean and in good order. Breakfast and evening meal very good

Th rooms were clean . The staff was very friendly and helpful

The hotel rooms need a freshen up but spotlessly clean. Staff very helpful and polite.

Quiet modern room. TWO easy chairs. Excellent breakfast

Very conveniently located close to the main attractions, with ample parking available. The staff were friendly and professional throughout our stay, and the breakfast offering was excellent, with a good variety of both buffet and made-to-order options. However, there were a few aspects that could be improved. The room appeared to be in need of a rewire, and being situated above a wedding function meant there was noise late into the morning hours, with furniture being moved around for cleaning. The mattress was firmer than expected, which may not suit all guests. Additionally, on arrival, I felt the room could have been cleaned more thoroughly. Overall, a nice stay with some areas that require attention for improvement.

Incredible location and great value for money - our room was nice and comfortable. Two main things let the stay down - first off, there was a horrible smell in the hallway when we first arrived, which had spread into our room. Everything was fine after we aired it out, but we had to hold our breath whenever we left the room. Secondly, when checking out the receptionist was very rude. Didn't even look at us when we walked up to the desk, just said "bear with me" and carried on working on the computer for a couple of minutes before turning to face us. Everyone else we spoke to were very nice.

The whole hotel could do with some refurb. Location, breakfast and staff were great.

The breakfast was adequate and typical of an English hotel breakfadt.

The room was fine, it had a 70’s feel to it and could benefit from some updating. Breakfast was great.

This hotel benefits from an excellent location in Lincoln, within easy walking distance of the cathedral, historic centre and local amenities, making it a very convenient base for visitors. However, the rooms themselves are a bit underwhelming for the price and setting. The furnishings feel dated, with decor lacking the polish expected given how desirable the area is, and the overall space could benefit from a refresh in soft furnishings and modern touches. The bathrooms appear in need of updating, with fixtures that are functional but starting to show their age. Given such a strong location, it is easy to imagine this property being just as impressive inside as it is outside—the only thing holding it back is a light refurbishment, especially in the bathrooms and guest rooms. As it stands, it remains a good, practical three‑star choice for a city break, even if not quite as memorable on the inside as its surroundings.

The breakfast was excellent and the staff welcoming.. my room had a faulty radiator but I was offered a change of room ( which I declined) and when I requested to have a comfortable chair in my room this was also provided

The hotel is looking very tired. We had a standard double room, all that was left when we booked. Perhaps other rooms are better. Our room was small, hot and very dimly lit. A heavy curtain had to be kept closed as we got up as there were no nets and we were overlooked from the car park, and the dim lighting made it difficult to get organised. While clean, the bathroom had peeling paint and loose shower controls. Furniture had chipped paint. The bed was comfortable and the breakfasts were superb. The location in the Cathedral Quarter is excellent.

Thoroughly enjoyed our couple of days. Location brilliant - with added bonus of very reasonably priced car parking. Staff very helpful and polite. Good breakfast and we also enjoyed dinner at the hotel - which again was reasonably priced along with good bar prices. My only reason for marking it down was the rooms are a little ‘tired’ - especially the bathroom but maybe I’m just nit picking. It didn’t spoil our stay and would recommend.

Our room was clean but an added touch could be some bottled water. The chairs in the lounge and bar area are tired, not very clean and uncomfortable.

I had stayed here previously a few years ago and was surprised to find how run down this hotel was. The layout of reception etc… had changed now requiring going up and down lots of stairs. Our beds had seen better days. The paint was peeling off our bathroom door and the television unit. The shower was freezing and shot water all over the bathroom floor. Breakfast was welcome to the 70’s era. Stale cornflakes and tinned mandarins. My husband ordered Eggs Benedict off the made to order menu and the eggs were rock solid. Totally inedible. We won’t be returning.

Enjoyed a four night stay here. Breakfast was great apart from one day they were slow re-filling. Didn't eat in the restaurant in the evening so can't comment. Did use the bar, great service and helpful staff. Room was a bit dated, but clean and well equipped. A good hotel, right in the centre with great access to tourist spots, bars, restaurants and shops. This was our second stay and we would definitely stsy again if visiting the city.

Balcony view was limited.view was just a wall of a house. Hotel very dated and needs a renovation. Was ok stay

The room was nice, clean and comfortable. However, I was there with work and the wifi did not work properly so I couldn't use my laptop. This was frustrating, hence the lower rating