Dear Mr./Ms. G*t, Thank you so much for your perfect 10.0/10 rating and the positive feedback you shared after your business visit from August 23rd to 26th, 2026. We are delighted to hear that you were satisfied with the friendliness of our staff, the ample parking facilities, and the hotel's convenient location for accessing various tourist attractions. Your compliments are a great motivation for the entire team to continue providing the best service. Thank you for choosing Aston Denpasar Hotel & Convention Center. We sincerely hope to welcome you back again on your next business or leisure trip to Bali! Sincerely, Fadillah Manuhutu, General Manager

Dear Mr./Ms. A*i, We sincerely thank you for your high rating (8.5/10) and feedback after your stay at the Aston Denpasar Hotel & Convention Centre on August 30-31, 2026. We are delighted to hear that you were satisfied with the cleanliness of the room and the friendliness of our staff. We will pass on your compliments to the housekeeping team and all staff members to encourage us to continue striving for excellent service. This positive feedback also motivates us to continuously improve our quality standards in both cleanliness and service so that we can provide you with an even better stay experience in the future. Thank you for choosing our hotel. We hope to welcome you back to the Aston Denpasar Hotel again. Sincerely, Fadillah Manuhutu, General Manager

Dear Ms. Angelia, Thank you so much for your excellent rating (9.4/10) and your honest and constructive review after your stay at the Aston Denpasar Hotel & Convention Centre from August 27th to 29th, 2026. We are delighted to hear that your overall experience was satisfactory. Regarding your comment about the condition of the bathroom, we greatly appreciate this feedback. As our hotel building is of considerable age, we understand that the comfort of bathroom amenities is paramount. We have forwarded this note and rating to our engineering and management teams as part of our regular maintenance and improvement program to ensure that the level of comfort for our guests continues to improve. Thank you for your trust and valuable feedback. We sincerely hope to welcome you again with an even better experience in the future! Sincerely, Fadillah Manuhutu, General Manager

Dear Ms./Mrs. Ari S., Thank you so much for your perfect 10.0/10 rating and the positive feedback you shared after your business stay on September 2-3, 2016. We are delighted to hear that you felt very comfortable at our hotel, whether for work or leisure. Creating an atmosphere conducive to productive work coupled with enjoyable relaxation is our top priority for all our guests. Thank you for choosing Aston Denpasar Hotel & Convention Centre. We look forward to welcoming you back again on your next business or leisure trip to Bali. Sincerely, Fadillah Manuhutu, General Manager

Dear Ms./Mrs. L*a, Thank you very much for your excellent rating (8.5/10) and positive feedback you shared after your business stay from August 21-23, 2026. We are delighted to hear that you were satisfied with the friendliness of our staff and the well-maintained cleanliness of the hotel. This compliment will be a great motivation for our entire team to continue maintaining our excellent standards of service and cleanliness for all our guests. Thank you for choosing Aston Denpasar Hotel & Convention Center. We sincerely hope to welcome you again on your next business or leisure trip to Bali. Sincerely, Fadillah Manuhutu, General Manager

Dear Mr. Gunawan, Thank you so much for your perfect 10.0/10 rating and the positive review you shared after your stay at the Aston Denpasar Hotel & Convention Centre from August 11-13, 2026. We are delighted to hear that you were very comfortable during your stay and that you also recommended our hotel to others. Your trust and satisfaction are the greatest reward for our entire team. Thank you for your support and trust. We sincerely hope to welcome you again in the future. Sincerely, Fadillah Manuhutu, General Manager

Dear Mr. G*t, Thank you so much for your excellent rating (9.4/10) and positive feedback after your stay at the Aston Denpasar Hotel & Convention Center on August 20-21, 2026. We are delighted to hear that you were impressed with the friendly service of our staff and the pleasant atmosphere of the hotel. Knowing that you found our hotel to be an overall excellent place to stay is a source of pride for our entire team. Furthermore, we greatly appreciate your honest feedback regarding the rather ordinary breakfast menu. We have forwarded this constructive feedback to our Food and Beverage and Chef team to be used as valuable evaluation data in improving the variety and quality of our breakfast in the future. Thank you for your trust and for choosing our hotel. We sincerely hope to welcome you back again with an even better experience. Sincerely, Fadillah Manuhutu, General Manager

Dear Mr. G*t, Thank you very much for your stay at the Aston Denpasar Hotel & Conference Centre on August 16-17, 2026, and for your 10/10 review and valuable feedback. We are delighted that you enjoyed your stay and were satisfied with our friendly staff, reasonable prices, excellent facilities, and delicious breakfast. Guest satisfaction is our top priority, and your compliments are a great encouragement to our entire team to strive to maintain and improve our service standards. Thank you for choosing our hotel and for your trust. We hope to welcome you back to Bali again for your next business or leisure trip. Sincerely, Padilla Manuhutu, General Manager