Everything about the hotel was amazing

Here are my honest ratings based on our stay experience for family of 4. Hotel Surroundings = 6 out of 10, shy, the hotel was build in 1958 and barely had any reconditioned, sometimes the elevator works and sometimes it doesn't Location = 8 out of 10, it was 10 minutes to the beach Amenities= there are no pool towels provided Aircon = there's a temperature control but it's controlled by the hotel and it will turn off by itself Cleanliness = 7.5 out of 10 Comfort = 5 out of 10 Bed is hard, our neck and shoulders were aching due to the springs on the mattress Breakfast = 8 out of 10 Staff = 8 out of 10 Wifi 1 out of -0, it doesn't work in the room or in the lobby! Overall experience =6.8; due to mattress not comfortable, no wifi, no pool towels and bath towels are very thin. We scored them high-five staff friendliness and professionalism!

They were updating the hotel, painting and working on the hallway of my room. The workers were loud and the paint fumes were strong.

Friendly staff

Very friendly staff, big balcony, nice view

The hotel is a diamond in the rough. Sicily is not geared for tourists but Hotel Conchiglia D'oro is fantastic. James, Rosy, Roberto, Stefania and Antonio could not have been more helpful and accommodating. It is an easy 15 minute walk to Mondello beach which is easily one of the best beaches in Europe. Our room with the balcony is lovely and a great bathroom / shower for Med Europe. Breakfast is solid too. Great place to stay near a great beach.

We stayed for a week and had a great time. Staff are very friendly, rooms are clean & maintained daily by the cleaners. There are good choices for breakfast and the swimming pool is pleasant and a decent size. The hotel is located in a quiet residential area and surrounded by incredible views of the mountains, whilst also only being a 10 minute walk from the beach & 15 from the square with great restaurants. The hotel could use some renovation as some aspects look quite dated, but it’s nothing major. Some staff don’t speak much English which at first can make communication difficult, so I would advise learning some basic Italian in advance to make it a bit easier for yourself. Overall, highly recommended for a reasonable price point. Would definitely return!

The air conditioning in the room was inadequate. I called and requested that they fix it but it still was not cooling. I suspect they need to either change or clean the filters, or do some other maintenance on their ac unit

We had a pleasant stay with incredibly helpful staff. There was a vintage charm to the place, with a lovely pool area. It was easy to either sunbathe or sit under the pine trees and there was a tranquility to the stay. If you didn’t have a access to transport the seafront was a reasonable walk away, so some planning has important.

The staff was excellent and very helpful. The included breakfast was very nice. Our room was a good size and was quiet, but had a very musty smell.

Everything was perfect. The pool is a great place to relax.

The property needs refurbishment, but very clean and professional personnel. Swimming pool is really handy during hot season. Location is perfect.Would be happy to come back.

The owner who is also the manager is an extremely kind person, and all the staff is cooperative and kind

We had a lovely time at this hotel. The staff were really friendly and very helpful. The rooms that do not overlook the pool are modern and bright. Very clean. Great shower, comfy bed. Wifi a bit patchy. Breakfast and restaurant were fine. It is a good location for visiting Palermo on the bus. Great to have a pool, and also car parking.

Felt like home! Staff was very friendly and helpful. The swimming pool was a delight. Very quiet place -- ideal to relax.

Location is great if you want to be close to Mondello Beach. Staff are lovely, warm and helpful. Pool is clean and well sized. But everything else about this property is quite dingy and limited. The food, especially the breakfast, was poor. The beds were dreadful. And the rooms and hallways are gloomy. This hotel is in dire need of a renovation and some investment in services.

Comfortable stay. Great staff including the Director who spoke such clear English to all the staff at the desk and in the restaurant. Loved the pool, breakfast, room, and wifi.

Ok for one night but the pool was closed and hotel very dated. Breakfast was very limited and mostly inedible

Convenient as near airport but was not satisfied with staff check in service. I had called 2 days prior to confirm it would be ok to pick me up at airport with the shuttle service offered was told it was out of normal hours but to call and would be fine, we called when we landed and was told no this isn’t possible. Forcing us to take a cab and spending double the expected price. Staff wasn’t very friendly we speak well Italian have no issues anywhere else weve been and she kept reverting to English only I found it quite rude

Friendly staff And cordial nice pool