Dear Ms. Andhini,
Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung.
We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us.
Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung.
Kind regards,
Iyok Supriatna
General Manager