Standard breakfast for mountain resorts in Switzerland. Absolutely nothing special

Great hotel, in a wonderful location. Staff were really friendly and helpful

Location is great with gorgeous mountains. The hotel is a bit old inside, though, and the beds aren't very comfortable. some stuff were lovely to us, whilst others were unfortunately short-tempered and rude.

Super helpful and friendly staff, lovely environment and service

A superb place to stay. Outstanding service from all staff with particular mention for reception staff. Breakfast buffet was superb. Hotel facilities are excellent.

An old hotel reasonably priced. Does the job but nothing extraordinary.

Excellent service, food and attentiveness. All staff were friendly and helpful. Will recommend.

Excellent location in the heart of Saas Fee. Kind staff. We had a lovely balcony and a large room. Excellent breakfast.

The front desk staff appear to like to hide in the restaurant. Twice, in the two nights I was there, I wanted to talk to someone at the front desk and the three people who were supposed to be there were all in the restaurant, sitting and chatting at a table. The mini-bar keeps things like cheese or milk cold which is unusual in Swiss hotels in my experience. Like some other Sass-Fee hotels, you don't get your Saastal Card until breakfast on the day after you arrive. Check-in is slow if you wait for a welcome drink. The wifi connection is very good and I was able to hold a zoom call to the USA with only a couple of minutes when there was clear slowness in the connection. The shower was excellent. I had to ask for a kettle and when one arrived, it had no tea or coffee to go with it and the cup was removed after one day and I had to ask for it to be replaced. The in-room safe was too small for my computer. There was a large stain on the duvet cover. Hotels.com does not show the location correctly: the hotel is a good deal further and in a different direction from the bus station and parking area.

Amazing check in, wonderful area and excellent service. 10/10 and will be back to stay again.

Excellent hotel in the hard or the ski village. Amazing SPA.

Lovely hotel, great service. Bathrooms a bit old.

Super professional, customer service was a top priority to the hotel

Very nice facility for R & R or an active stay skiing, touring, or hiking. The staff was friendly and helpful. The service was excellent. The room was comfortable, well appointed and very clean. Would definitely stay here again when visiting Saas Fee.

The hotel could need a refurbishment but staff is well trained and there is a Good shuttle service

Amazing weekend in this hotel. From check-in to check-out service was great! Excellent location. Front desk staff is extremely efficient, pleasant and helpful most especially Davide. Hotel room is clean and has an old time charm. Restaurant is great, food is exquisite. I highly recommend this hotel.

I really liked the place. The rooms actually look better in real life then in pictures. Very friendly staff and the food was delicious.

Very good experience. Friendly welcome, very good restaurant, impressive breakfast. A very good stay in Saas Fee.

Everything was fine and the people were quite friendly. Food was excellent and room and pool facilities as expected.

My first hike above 4000m (Allalinhorn) took place with such luxury! The three-story spa / sauna was simply beautiful. Hotel is well placed, staff were so friendly and helpful with the smallest of enquiry. Strongly recommended!