A***i

Business

8.5

/10

Reviewed 3 day(s) ago

Great service, friendly staff, comfortable rooms, delicious food. Overall, it's great.

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i***i

9.4

/10

Reviewed 5 day(s) ago

For food, there is less variety, a little.

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Accommodation's Reply

01 Jul 2026

Dear Mr/Ms. I***i , Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We are pleased to hear that you rated your experience highly, and we genuinely appreciate your insights regarding the dining options at Porta Venezia Restaurant. Your comments about the variety of food offerings are invaluable to us, as we continuously strive to enhance our guests' experiences. At Aryaduta Suites Semanggi, we are committed to providing a diverse culinary experience, and your feedback will be shared with our culinary team. We understand that a varied menu can significantly enhance the dining experience, and we are actively exploring ways to expand our offerings to better cater to our guests' preferences. We hope to have the opportunity to impress you with an enhanced selection during your next visit. In addition to our dining options, we invite you to enjoy our other amenities, including the swimming pool, gym, sauna, and tennis court, which are designed to provide relaxation and recreation during your stay. We look forward to welcoming you back and ensuring that your next visit exceeds your expectations in every aspect. Thank you once again for your valuable feedback. Warm regards, Ricky Rionaldo Front Office Manager

K***a

8.5

/10

Reviewed 5 day(s) ago

Only able to check-in at 14.30 because the room wasn't ready yet.

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Accommodation's Reply

02 Jul 2026

Dear Mr/Ms. K***a, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding the delayed check-in time. At Aryaduta Suites Semanggi, we strive to ensure that every guest has a seamless and enjoyable stay, and we regret that we fell short of this standard during your visit. We appreciate your understanding and hope you were able to enjoy the amenities we offer, including our Porta Venezia Restaurant, where you can indulge in a variety of exquisite dining options. Additionally, we hope you took advantage of our swimming pool, gym, sauna, and tennis court to enhance your stay. Each of these facilities is designed to provide our guests with relaxation and recreation, and we hope they contributed positively to your experience. Your feedback is invaluable to us as we continuously work to improve our services. We hope you will consider staying with us again in the future, where we will ensure a more timely and pleasant check-in experience. Should you have any further comments or concerns, please do not hesitate to reach out directly. Thank you once again for your understanding, and we look forward to welcoming you back soon. Warm regards, Ricky Rionaldo Front Office Manager

Ika A.

10.0

/10

Reviewed 6 day(s) ago

Good place to stay at Aryaduta Suites Semanggi

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Accommodation's Reply

02 Jul 2026

Dear Mr/Ms. Ika A., Thank you for taking the time to share your wonderful experience at Aryaduta Suites Semanggi. We are delighted to hear that you found our establishment to be a good place to stay. Your feedback is invaluable to us, as it helps us maintain the high standards of service and comfort that our guests expect. At Aryaduta Suites Semanggi, we pride ourselves on offering a range of exceptional amenities, including our Porta Venezia Restaurant, where guests can indulge in a variety of culinary delights. We are pleased to know that you had the opportunity to enjoy our facilities, including the swimming pool, gym, sauna, and tennis court, which are designed to enhance your overall experience and provide relaxation and recreation during your stay. We look forward to welcoming you back in the future, and we hope you will continue to enjoy the many offerings that Aryaduta Suites Semanggi has to offer. Should you have any further comments or suggestions, please do not hesitate to reach out. Thank you once again for your kind words. Warm regards, Ricky Rionaldo Front Office Manager

F***n

Staycation

9.4

/10

Reviewed 1 week(s) ago

Overall, it was very good, but any damaged property needs to be replaced immediately. The hotel door should be replaced if it won't close. Otherwise, it was excellent: the rooms were spacious, well-appointed, and welcoming. Close access to everything.

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Accommodation's Reply

30 Jun 2026

Dear Mr/Ms. F***n, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We are delighted to hear that you found your experience largely positive, particularly appreciating the spaciousness and quality of our rooms, as well as our friendly service. It is our aim to provide a comfortable and enjoyable stay for all our guests, and your kind words motivate us to continue striving for excellence. We sincerely apologize for the inconveniences you encountered with the door of your hotel room. Your comments regarding the maintenance of our property are invaluable, and we assure you that we take them seriously. We are committed to ensuring that all aspects of our facilities, including the doors, are in optimal condition for our guests’ comfort and safety. Rest assured, we will address these issues promptly with our maintenance team. We are also pleased to hear that you enjoyed the convenient access to various attractions and amenities. Our facilities, including the Porta Venezia restaurant, swimming pool, gym, sauna, and tennis court, are designed to enhance our guests' overall experience. We hope you had the opportunity to explore these offerings during your stay and that they contributed to a memorable visit. We look forward to welcoming you back in the future for another exceptional stay. Warm regards, Ricky Rionaldo Front Office Manager

A***u

7.9

/10

Reviewed 2 week(s) ago

Please fix the elevator 🫠 Almost missed the start of the Jakim race because I was stuck in the elevator that stopped and was stuck inside, there were 10-12 people, what was that, for more than 15 minutes 😭

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Accommodation's Reply

25 Jun 2026

Dear Mr/Ms. A***u, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconvenience you experienced with the lift during your visit. We understand how crucial timely access to amenities is, especially during significant events such as a race. Your experience does not reflect the high standards we strive to maintain, and we appreciate you bringing this matter to our attention. We want to assure you that we take your feedback seriously and have already initiated an investigation into the lift's performance. Our maintenance team is committed to resolving any issues promptly to ensure that our guests can enjoy seamless access to all facilities, including our Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court. We want every aspect of your stay to be enjoyable and stress-free. We hope that despite this setback, you were able to appreciate other features of our hotel. Should you choose to stay with us again, we would be delighted to provide you with an improved experience. Please feel free to reach out directly if you have any further comments or require assistance in the future. Thank you once again for your valuable feedback, and we look forward to welcoming you back soon. Warm regards, Ricky Rionaldo Front Office Manager

I***a

Medical

7.1

/10

Reviewed 2 week(s) ago

I booked this hotel for medical reasons at Siloam. I didn't read reviews before buying. There were small cockroaches everywhere in the unit. I actually made peace with the small cockroach problem because I understand that small cockroaches are difficult to eradicate. What was really disappointing was when I arrived, they told me about the facilities: a pool, gym, and sauna. The gym and sauna require reservations. Then, on the first day I arrived, I immediately booked for 8 PM, and they said okay, I'll let you know later. I waited and didn't hear back. Then I went downstairs to swim. I asked, and they said yes because the sauna is "private," blah blah blah. Okay, I didn't go that night. The second day I booked again for 4 PM, and they said they would let you know, but there was no news. Okay, I didn't ask anymore. If it's not available when guests arrive, don't even call it a facility! This hotel is not suitable for those who want a staycation and enjoy the hotel facilities because there really aren't any. It's only suitable for those who have a need. But for the same price, you can still get a better hotel. I was just tired, and I intended to use the sauna for 15 minutes at most, but it felt like it wasn't being taken into consideration. They say "privacy," but what does that mean for guests? The room is spacious.

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Accommodation's Reply

30 Jun 2026

Dear Mr/Ms. I***a, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconveniences you experienced, particularly concerning the cleanliness of your accommodation and the issues with our facilities. Your comments are invaluable to us, as they help us identify areas where we can improve our services and ensure a more pleasant experience for our guests. We understand your frustration regarding the booking process for the gym and sauna, and we appreciate your patience in this matter. It is our goal to provide all guests with access to our amenities, including the swimming pool, gym, sauna, and tennis court. We will review our communication procedures to ensure that all guests are informed about the availability of these facilities upon check-in. Your feedback regarding our amenities being labeled as "privatized" will be taken into consideration as we strive to enhance the clarity of our offerings. We are glad to hear that you found the room spacious, but we regret that your overall experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future, where we can provide you with a stay that reflects the high standards we aim to uphold. Thank you once again for your feedback, and we wish you all the best with your medical travel needs. Warm regards, Ricky Rionaldo Front Office Manager

Deni S.

7.0

/10

Reviewed 3 week(s) ago

I've been forced to stay here twice because I wanted to participate in a running race that started at GBK. However, the elevators were always a major problem, as only one normal elevator was working and the other was a freight elevator that couldn't be opened from the outside. My last stay involved descending from the 22nd floor using the emergency stairs because neither the regular elevator nor the freight elevator had opened for 20 minutes.

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Accommodation's Reply

22 Jun 2026

Dear Mr/Ms. Deni S., Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconvenience you experienced with the elevator service during your visit. We understand that waiting for the lift, especially from the 22nd floor, can be quite frustrating, and we appreciate your patience in this matter. Your comfort and satisfaction are our top priorities, and we are currently addressing this issue to ensure a smoother experience for our guests in the future. We are glad to hear that you chose to stay with us while participating in the race at GBK. Our location is indeed convenient for such events, and we strive to provide a welcoming atmosphere for all our guests. In addition to our accommodations, we invite you to enjoy our facilities, including the swimming pool, gym, sauna, and tennis court, which are designed to enhance your stay and provide relaxation and recreation. Your feedback is invaluable to us as we continuously work to improve our services. Should you decide to stay with us again, please feel free to reach out directly so we can ensure your next experience is nothing short of exceptional. Thank you once again for your understanding, and we hope to welcome you back soon. Warm regards, Ricky Rionaldo Front Office Manager

Irma r.

8.8

/10

Reviewed 3 week(s) ago

The elevator was broken at yesterday's Jakim event 😌

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Accommodation's Reply

22 Jun 2026

Dear Mr/Ms. Irma R., Thank you for sharing your experience with us. We are pleased to hear that you chose Aryaduta Suites Semanggi for your recent stay. However, we sincerely apologize for the inconvenience caused by the elevator malfunction during your visit. We understand how important smooth accessibility is for our guests, and we are currently addressing this issue to ensure a more pleasant experience in the future. We hope you had the opportunity to enjoy our various facilities during your stay, including the Porta Venezia Restaurant, where our culinary team is dedicated to providing exceptional dining experiences. Additionally, our swimming pool, gym, sauna, and tennis court are designed to offer relaxation and recreation for all our guests. We strive to create an environment that caters to both leisure and wellness, and we hope you were able to take advantage of these amenities. Thank you once again for your feedback. We value your input as it helps us improve our services. Should you choose to stay with us again, we look forward to providing you with a seamless and enjoyable experience. If there is anything specific you would like us to address or assist you with, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Front Office Manager

P***i

6.3

/10

Reviewed 3 week(s) ago

A really cheap aparthotel in downtown Jakarta, but don't expect the service to be amazing. Review of Room 1106. Cons: 1. The lobby is warm; in Jakarta's hot weather, you'd expect it to be cool. 2. There are three elevators, but only one is working, leading to long waits, so you have to use the service elevator with the staff to carry dirty towels. 3. Entering the unit, it's old but well-maintained, but not the cleanest. For those who are squeamish, it might be a problem because there are stains on the curtains and the carpet is sticky. 4. The curtains don't have tiles, so the view from and outside is obvious. 5. The additional lock/latch on the door is broken. 6. The main door won't close properly. 7. The bathroom door (indoor) also has a broken handle, so the door won't close. 8. There are no towels or mats provided upon check-in. 9. I wanted to call room service, but the phone wasn't connected. It was displayed as there but didn't work, so I had to go back down to the lobby. 10. While waiting for the elevator, I ran into a member of staff and asked for help, but it took an hour to get a towel and mat. Pros: 1. Strategic location, close to the toll gate, and easy access to everything. 2. Spacious, big enough for a large family to stay. 3. Very affordable price.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guests, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely appreciate your comments, as they provide us with valuable insights into our guests’ experiences. We strive to maintain the highest standards of comfort and service, and your observations regarding the need for renovations and pest control have been duly noted. We understand that the condition of our facilities plays a crucial role in our guests' overall experience. Please rest assured that we are committed to ongoing improvements and renovations to ensure that our accommodations meet the expectations of our valued guests. Your feedback will be instrumental in guiding our efforts as we prioritize updates and enhancements throughout the property. Additionally, we take matters of cleanliness and pest control very seriously. We have a dedicated team that regularly conducts inspections and treatments to maintain a safe and comfortable environment for all our guests. Your comments will be addressed with our management team to ensure that we continue to uphold the highest standards in this regard. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future, where we can provide you with an improved experience at Aryaduta Suites Semanggi. Warm regards, Ricky Rionaldo Front Office Manager

Verified Traveler

Transit

8.3

/10

Reviewed 3 week(s) ago

Needs renovation, too old and pest control.

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1 people find it helpful

Accommodation's Reply

16 Jun 2026

N***a

Staycation

8.5

/10

Reviewed 3 week(s) ago

Aryaduta Semanggi needs a lot of improvements, starting with the yellowish water in the bathrooms. They also need to add fresheners or air purifiers to each floor, or even to the rooms, to prevent a musty smell. The breakfast food isn't very flavorful. Worst of all, the elevator! I had to take the emergency stairs from the 12th floor because I couldn't find a designated elevator.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guests, Thank you for taking the time to share your feedback regarding your recent experience at Aryaduta Suites Semanggi. We sincerely apologize for the inconveniences you encountered during your stay, particularly concerning the water quality in the bathroom, the lack of pleasant aromas in the common areas, and the issues with our elevator service. Your insights are invaluable to us as we strive to enhance our guests' experiences. We are currently reviewing the water quality issue and will take immediate steps to address it. Ensuring that our facilities meet the highest standards is a priority for us, and we appreciate your bringing this matter to our attention. Additionally, we are exploring options to improve the ambiance of our common areas, including the potential installation of air purifiers or other enhancements to create a more pleasant environment for our guests. Regarding the breakfast experience, we understand the importance of offering a diverse and flavorful menu. Your comments will be shared with our culinary team as we continuously seek to refine our offerings and better cater to our guests' preferences. We also acknowledge the concerns regarding the elevator service and will investigate this matter further to ensure that our guests can move comfortably throughout the hotel. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience at Aryaduta Suites Semanggi. Warm regards, Ricky Rionaldo Front Office Manager

heni

Transit

9.4

/10

Reviewed 3 week(s) ago

My first time staying at the Arya Duta Suites Semanggi Hotel, as I had to be at Balai Sarbini early in the morning for my children's school activities. Access from Balai Sarbini to and from the hotel is very easy and close, within walking distance. I really liked the spacious room and the friendliness of the staff, especially the receptionist. Thank you to the hotel for trying to fulfill our request via Traveloka, namely a room with a washing machine, because we really needed to wash the children's clothes after the dress rehearsal for the next morning. I was hesitant to choose this hotel at first because of the many negative reviews via Google Maps, but it turned out that the hotel and hotel room were clean, the room amenities were complete, starting from toiletries and also coffee and tea supplies, the stove was also usable properly. In addition, the playground was also clean and indoor, I really like hotels that have indoor playgrounds, the games are also quite complete. Unfortunately, I didn't swim and see the swimming pool which is also on the same floor as the playground, which is outside the hotel lobby. In our opinion, one obstacle was the elevator which was a bit slow and small even though there were 3, but this did not reduce the good rating we gave this hotel overall. Based on this first experience, we think Hotel Aryaduta Suite Semanggi is a great choice for your stay. Keep up the good work!

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Accommodation's Reply

16 Jun 2026

Dear Heni, Thank you for taking the time to share your experience at Hotel Aryaduta Suites Semanggi. We are delighted to hear that your first stay with us was enjoyable and that our convenient location met your needs for your child's school activities. It is always our goal to provide easy access to key areas, and we are pleased that you found our proximity to Balai Sarbini beneficial. We appreciate your kind words regarding the spaciousness of your room and the hospitality of our staff, particularly at the reception. Our team is dedicated to ensuring that our guests' requests are met, and we are glad that we could accommodate your need for a room with a washing machine. Your feedback about the cleanliness and completeness of the room amenities, including the indoor playground, is invaluable to us. We strive to create a comfortable and enjoyable environment for families, and it is wonderful to know that our facilities contributed positively to your stay. We also acknowledge your comments regarding the lift service. Your feedback is essential for us to improve our services continually. We are committed to enhancing the guest experience, and your insights will help us address any areas that require attention. Thank you once again for your thoughtful review. We look forward to welcoming you back to Hotel Aryaduta Suites Semanggi for another memorable stay. Warm regards, Ricky Rionaldo Front Office Manager

Verified Traveler

Staycation

6.1

/10

Reviewed 4 week(s) ago

The staff didn't remind or ask if I was bringing a vehicle, and the registration process was very complicated, including picking up my electronic card, which is usually left in the car. The elevator problem, which I read about in previous reviews, has been problematic since January 2025. The wait time for the elevator was very long, I wanted to refresh myself, not test my patience. I originally chose this place because it was close to the city center and could be walked to. However, just arriving from the basement, I had to wait 15 minutes to get up to my floor, and on Sundays, I had to wait 20 minutes for breakfast. Small cockroaches were crawling around the bathroom. I understand because it's an old hotel, but it doesn't reflect a 4-star hotel. The food was normal, but the nasi uduk was very salty along with the side dishes in the row. This is the first and last time I choose this place for a vacation. No need to bother getting a reply from the admin/robot.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Aryaduta Suites Semanggi. We sincerely apologize for the inconveniences you experienced during your visit. Your comments are invaluable to us as they help us identify areas for improvement and enhance our services. We regret to hear about the challenges you faced with the registration process and the lift service. We understand that a seamless experience is essential for our guests, and we are actively working to address these issues to ensure a more efficient and enjoyable stay in the future. Your feedback regarding the lift service has been duly noted, and we will prioritize this matter to improve the waiting times for our guests. Additionally, we appreciate your comments on the cleanliness and quality of the food offered at our establishment. We strive to maintain high standards, and your observations will be shared with our management team to ensure that we address these concerns promptly. We hope you will consider giving us another opportunity to provide you with the quality experience you deserve. Thank you once again for your feedback. We wish you all the best in your future travels. Warm regards, Ricky Rionaldo Front Office Manager

C***a

10.0

/10

Reviewed 4 week(s) ago

The only thing missing is the elevator is slow, but we still come and stay here hehehe

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Accommodation's Reply

10 Jun 2026

Dear C***a, Thank you for taking the time to share your feedback regarding your recent stay with us at Aryaduta Suites Semanggi. We are delighted to hear that you enjoyed your visit and appreciate your kind words. Your satisfaction is our top priority, and we are thrilled that you chose our hotel for your accommodation needs. We acknowledge your comment about the elevator service and sincerely apologize for any inconvenience it may have caused during your stay. We are continuously working to improve our facilities and services, and your feedback is invaluable in helping us identify areas for enhancement. Please rest assured that we are looking into this matter to ensure a more efficient experience for our guests in the future. We are pleased to hear that you had the opportunity to enjoy our amenities, including the Porta Venezia Restaurant, swimming pool, gym, sauna, and tennis court. We strive to provide a comprehensive experience that caters to all our guests' needs, and we hope you found everything to your satisfaction. We look forward to welcoming you back for another memorable stay, and should you have any further comments or suggestions, please do not hesitate to reach out. Warm regards, Ricky Rionaldo Front Office Manager

N***a

6.5

/10

Reviewed 4 week(s) ago

The elevator wasn't operating (whether it was broken or not, I don't know). There was no sign in front of the elevator that it wasn't operating either. The wait for the elevator was long, almost 30 minutes. A complete waste of time.

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Accommodation's Reply

10 Jun 2026

Dear N***a, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent stay at Aryaduta Suites Semanggi due to the lift being out of service. We understand how frustrating it can be to wait for an extended period, and we appreciate your feedback regarding the lack of notification at the lift area. Please be assured that we are addressing this issue to ensure better communication for our guests in the future. At Aryaduta Suites Semanggi, we strive to provide our guests with a comfortable and enjoyable experience. We are proud to offer a range of amenities, including our Porta Venezia Restaurant, where you can savor exquisite dining options, as well as our swimming pool, gym, sauna, and tennis court, which are designed to enhance your stay. We regret that the lift situation impacted your ability to fully enjoy these facilities, and we hope you will consider giving us another opportunity to serve you better. Your feedback is invaluable to us, and we are committed to making the necessary improvements. If you have any further concerns or suggestions, please do not hesitate to reach out. We look forward to welcoming you back to Aryaduta Suites Semanggi in the future, where we hope to exceed your expectations. Warm regards, Ricky Rionaldo Front Office Manager

E K

6.4

/10

Reviewed 4 week(s) ago

It's a great location and very cheap for the area. Old rooms, but that is okay. The main problem is cockroaches - the rooms are full of them. Several in our group had to move rooms due to the cockroaches in their rooms. Most other issues could be tolerated, but the high amount of cockroaches was very disappointing.

1 people find it helpful

Accommodation's Reply

10 Jun 2026

Dear E K, Thank you for taking the time to share your experience during your recent stay at Aryaduta Suites Semanggi. We sincerely appreciate your feedback, as it allows us to continuously improve our services and ensure a pleasant experience for all our guests. We are pleased to hear that you found our location convenient and our rates affordable, which is indeed one of our key offerings. However, we are truly sorry to learn about the issues you encountered regarding cleanliness, particularly concerning the presence of cockroaches in your room. This is certainly not the standard we strive to uphold, and we take such matters very seriously. Rest assured, we will address this issue with our housekeeping team immediately to ensure that our facilities are maintained to the highest standards. We understand how important a comfortable and clean environment is for our guests, and we are committed to rectifying this situation. We hope that despite this setback, you were able to enjoy some of the amenities we offer, such as our swimming pool, gym, sauna, and tennis court, as well as the dining experience at Porta Venezia Restaurant. We would love the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve. Thank you once again for your feedback, and we wish you all the best. Warm regards, Ricky Rionaldo Front Office Manager

D***H

8.1

/10

Reviewed 5 week(s) ago

The hotel was creepy, and there were lots of small cockroaches in the pantry area, especially the coffee area, and the coffee itself was infested. And the elevator was having trouble.

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2 people find it helpful

Accommodation's Reply

07 Jun 2026

Dear D***H, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We sincerely appreciate your comments and apologize for the inconvenience you experienced regarding the cleanliness of the room and the elevator situation during your stay. Please be assured that your feedback has been shared with the relevant departments for immediate attention and improvement. We are committed to providing a comfortable and enjoyable experience for all our guests, and your comments help us identify areas where we can do better. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Warm regards, Ricky Rionaldo Front Office Manager

W***n

6.8

/10

Reviewed 5 week(s) ago

This experience was very unfortunate because there were many minuses, from the stove not turning on because it turned out to be out of gas, the door lock was broken, the AC in the second room was not cold, and the mattress was tilted when you sat on it, and the mattress pad was so yellow that it would be better if it was like that, it shouldn't be used again, the elevator was super duper slow.

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1 people find it helpful

Accommodation's Reply

07 Jun 2026

Dear W***n, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us improve our services and facilities. We are pleased to know that you chose to stay with us. At the same time, we sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that your feedback has been shared with the relevant departments for further review and improvement. We value your input and hope to have the opportunity to welcome you back in the future and provide you with a better experience. Warm regards, Ricky Rionaldo Front Office Manager

Ekan

Staycation

9.7

/10

Reviewed 5 week(s) ago

One of the hotels we chose for our family staycation. The 3-bedroom room was our favorite. The security staff in the lobby and the reception staff were all kind and friendly. They responded quickly when the AC in one of the rooms wasn't cooling enough. A technician came and helped fix it, even though it was already 1:30 in the morning. Thank you, Aryaduta Semanggi ☺️🏢

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3 people find it helpful

Accommodation's Reply

07 Jun 2026

Dear Ekan, Warmest Greetings from Aryaduta Suites Semanggi, Thank you for taking the time to share your feedback with us. We truly appreciate your valuable comments and are grateful for your support. We are delighted to know that you found our hotel staff friendly and helpful during your stay. Providing warm hospitality and excellent service is always our priority. At the same time, we sincerely apologize for the technical issues you experienced in your room. Please rest assured that your feedback has been shared with the relevant team for further review and improvement to prevent similar issues in the future. We also appreciate your feedback, as it helps us continue improving our facilities and services to ensure a better experience for all our guests. Thank you once again for staying with us. We look forward to welcoming you back in the near future. Warm regards, Ricky Rionaldo Front Office Manager

Aryaduta Suite Semanggi

Overall Ratings & Reviews Aryaduta Suite Semanggi

8.4

8.5

8.3

8.8

8.4

Traveler Reviews Aryaduta Suite Semanggi