8.3
Very Good
From 3,768 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.6

Location

8.7

Service and Facilites

8.1

People often mention about Hotel Chancellor@Orchard
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Distance to City Center (21)
Staff Friendliness (20)
Wifi (18)
Bedroom (18)
Accessibility (15)
Room Space (15)
Bathroom (14)
Ambiance (11)
Hotel Area (11)
Surroundings (10)
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Traveler Reviews Hotel Chancellor@Orchard

Number of reviews per page
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40
Customer reviews
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Staying here back and forth, don't want to change to another hotel.
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Accommodation's Reply
10 Sep 2025
Thank you for choosing this hotel. And thank you for the fantastic 10 points review. We truly appreciate it.
Nguyen N. U. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Check-in and check-out process was fast. The room is spacious. We have a water dispenser in the room, which is nice. The hotel is in the center, really easy to access.
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Accommodation's Reply
25 Aug 2025
We are glad you have a pleasant stay. And we hope to see you again soon.
Levina
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
All good. The room was clean. The receptionist was also very helpful. The location is quite good, not too far from Orchard Road.
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Accommodation's Reply
18 Aug 2025
Thank you for the kind words of the hotel. We will continue to provide good service to ensure all guests are happy.
D***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Its location is quite near the city center… makes it easy to walk down the road.
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Accommodation's Reply
18 Aug 2025
We are glad you are happy with the hotel's location. And we hope to see you again soon. Thank you.
Ayu
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
nice hotel, clean and comfortable. nice location. so close from centre of Shopp. So many food arround the hotel. Near from bus stop.
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for the fantastic 10 points review. Your kind words will encourage the hotel staff to continue providing good service.
S***g
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 6 week(s) ago
The Breakfast staff seems overworked and I did not have a good experience with them. I would not want to return to this hotel again.
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Accommodation's Reply
18 Aug 2025
Thank you for taking time to review our restaurant service. We will look into the manning strength. And the service will improve quickly.
Syapnetti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable and quiet for resting
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Accommodation's Reply
25 Aug 2025
We are happy our rooms have offered you a good rest. And we hope to see you again soon.
Syapnetti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable and quiet for resting.
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nyonya d. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very comfortable, in the Orchard Mall and Concord Mall area, very easy to access, 30 minutes from the airport, clean and has beautiful views of the buildings, the receptionist can answer all our questions and needs.
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Accommodation's Reply
05 Sep 2025
Thank you for the fantastic 10 points review. We really appreciate your kind comments.
L***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Clean, comfort, location, and good services
1 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
First time stay at Chancellor. All good 😊
1 people find it helpful
Accommodation's Reply
05 Sep 2025
Thank you for choosing Hotel Chancellor. We are pleased all went smoothly for you. We hope to see you again.
n***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Accommodation in the city center, convenient for travel
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1 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The location is close to Somerset MRT, the room is cleaned every day, there is a drinking water dispenser, it can provide hot and cold water, no need to buy mineral water anymore. For children, an extra charge of S$75 per day is a bit surprising because in the explanation about the hotel there is a writing "free extra charge for children"
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7 people find it helpful
t***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Hotels near Orchard with quite cheap prices.
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1 people find it helpful
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The staff and service are great 👍🏻
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R***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 15 week(s) ago
next to the bed there is a bedside lamp with a time indicator, but in the middle of the night the alarm sounds repeatedly until 3 am and I don't know how to turn off the alarm. I don't sleep well, it's very disturbing, even though I have an exam tomorrow morning. It's really annoying.
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3 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
My room AC is not functioning well. I feel warm, but I still can tolerate it.
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J***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Finally hitting singapore again after all these years and decided to stay at this hotel near Orchard road. Love the neighborhood, cause there's so many malls, shops, and MRT station as well. The room and service were really nice and comfort, and even their have a friendly staff at the corridor near my room. The toilet also clean and unfortunatelly they didn't have a bidet toilet.
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3 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
This hotel is a bit hidden in Cavanagh Street. It's still in Orchard area, around 900m from Paragon Mall, and the nearest MRT station is Somerset. My stay is okay, the hotel is clean, and everything is good, but it would be great if the hotel could provide cold water in their dispenser, and also a toilet with a bidet.
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S***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Near Plaza Singapura. Clean room. Friendly staff.
1 people find it helpful
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