Overall Ratings & Reviews Swiss-Belhotel Ambon

The deluxe room was worth the price. It was spacious, aircon and hot water worked well, TV worked well, and a small chiller was available for me to store some food. The bathroom had soap, shampoo, and conditioner, and (most importantly!) a hair dryer. It was missing a bath mat on day 1, I reported it, then it was provided the next day. Laundry service was awesome: pick up at 9am, done by 6 or 7pm. They thoroughly clean my white running hat with PLENTY of dirt and it looked like new. The only thing about the room I found bothersome, was the loud sound of door closing from other rooms. The gym had enough equipment for me to train, however, maintenance probably needs to be improved, because the weights on the lifting set were making this loud noise every time I lift and drop them. Breakfast buffet had a good spread of variety. However, the fried chicken that was a condiment of the nasi uduk, was too hard to cut. The plain sweet bread was good, I had like 3 pieces that morning.

The room was worth the price. It was missing bath mat on day 1, I reported it, then it was provided the next day. Laundry service was awesome: pick up at 9am, done by 6 or 7pm. They thoroughly clean my white running hat with PLENTY of dirt. The only thing about the room I found bothersome, was the loud sound of door closing from other rooms. The gym had enough equipment for me to train, however, maintenance probably need to be improved, because the weights on them were making this loud noise every time I lift and drop them. Breakfast buffet had a good spread of variety. However, the fried chicken that was a condiment of the nasi uduk, was too hard to cut. The plain sweet bread was good, I had like 3 pcs that morning.

Staying for a wedding, where all the families stay here and later the make up process and picking up and receiving the bride and groom in the hotel room. The staff is very helpful in terms of conditioning the position of the room, directing the families who come to follow the process of picking up and receiving the bride and groom. Thank you for the friendly staff.

Staying for a wedding, where all the families stay here and later the make up process and picking up and receiving the bride and groom in the hotel room. The staff is very helpful in terms of conditioning the position of the room, directing the families who come to follow the process of picking up and receiving the bride and groom. Thank you for the friendly staff.

Enjoy all the hospitality of the service, the best 👍

OK, it's just that the receptionist was not very friendly, and when explaining things we didn't understand it was as if it was our first time staying at Swissbell.

The manager has broad insight

The view is incredibly the best, the area is also quiet, far from the crowd, close to places to eat.

The room is not comfortable because the carpet smells and it's a bit stuffy in the room.

The security was not very responsive. After I arrived, we unloaded quite a lot of stuff, the security guard just watched.

Comfortable, friendly staff, strategic location.

Friendly hotel staff, comfortable hotel, right in the center of town.

The variety of food during sahur is very limited, it seems very basic and no effort is made. There is no bread, eggs must be requested to the kitchen (not on standby to make them), only watermelon and melon are available for fruit, milk and juice are not provided, there is no dessert. The room is not soundproof, the sound of people chatting in the next room can be heard.

ok very good, hopefully I can go there again later

Very comfortable, clean, in the city center,

Long check in. Told to wait but not called. Had to ask before remembering. Even though I've stayed here several times, this was the most disappointing.

In this hotel, room service can take hours and many times, even when checking out, there is no staff when asked to help remove items.

This hotel is really comfortable, the staff are friendly like the friendly people of Ambon... next time you go to Ambon again you will definitely stay here again.

I thought the food in the room was free, but it turned out I had to pay, because there was no price list in the room. The staff said there should be one. So pay more attention.

They accepted my late check-out at 1pm without extra charge. Thank you!