Overall Ratings & Reviews Harris Suites FX Sudirman

Cheers, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for taking the time to share your positive review. We are pleased to know that you were satisfied with our strategic location, city views, friendly staff, and easy access to shopping centers. Your review motivates us to continue providing the best service. We look forward to your next visit. HARRISly Yours, Harum Hendra WINATA, General Manager.

Dear Mrs. Agnes P, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to learn that you enjoyed the comfort of room 4609, especially with the large windows and beautiful views of our Bright Room, one of our hallmarks. Positive feedback like this certainly motivates our entire team to continue providing the best service and providing a pleasant stay for every guest. We look forward to welcoming you back on your next visit, and we hope that every experience with Harris Suites FX Sudirman always leaves a positive impression. HARRISly Yours, Hotel Management Harris Suites FX Sudirman

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation during your stay in Jakarta. We greatly appreciate your time and attention in providing a review of your experience at our hotel. First of all, allow us to sincerely apologize for the inconvenience you experienced regarding the late check-in process, despite our prior confirmation that your room would be ready at 3:00 PM WIB. We understand the importance of punctuality in the check-in process, especially after traveling and when there are pre-arranged agendas or plans, including the room decoration requirements you mentioned. We also apologize for the crowded lobby atmosphere and the long wait time during the check-in process. The high occupancy rate that day did present a challenge for our team, but this should not be an excuse for less than optimal service. We fully recognize that the first experience upon arrival at a hotel greatly influences a guest's overall impression of our service. Your feedback will be taken seriously by management. We have forwarded this to the relevant team for evaluation and improvement of the room readiness system and check-in flow, especially on days with high occupancy rates. We will also strengthen coordination between the reservation team and the front office team to ensure more accurate and reliable communication and confirmation with guests. We greatly appreciate your patience and understanding during this situation, and we hope that despite the challenges, you will still enjoy your stay with us. We sincerely hope to have the opportunity to welcome you back in the future, with even more excellent service that meets your expectations. If you wish, please do not hesitate to contact us directly on your next visit, so that we can pay special attention to your needs and comfort. Thank you again for your visit and for your valuable feedback. HARRISly Yours, Harum Hendra WINATA, General Manager.

Dear Mr. Adhi k.S, Warmest greetings from HARRIS Suites FX Sudirman! First and foremost, we would like to extend our sincere gratitude for choosing to stay with us and for taking the time to share your feedback. We are pleased to know that, overall, you had a pleasant stay with us, and we truly value your comments as they help us to continuously improve our service. We genuinely regret to hear that we were unable to fulfill your request for a room with a view of Jalan Sudirman, especially knowing that your booking was made well in advance. Please accept our sincerest apologies for the inconvenience this may have caused. We fully understand how important the room view can be in enhancing the overall guest experience, and we are truly sorry that we fell short of your expectations in this regard. While we do our utmost to accommodate all special requests, including preferred views or room locations, these requests are subject to availability at the time of check-in. During periods of high occupancy or specific room allocations, it can sometimes be challenging to guarantee particular views despite advance notice. Nonetheless, we acknowledge your disappointment and will certainly review this matter with our team to ensure better anticipation and communication in the future. We greatly appreciate your understanding and your constructive feedback. Please rest assured that your comments have been shared with the relevant departments as part of our commitment to provide a more seamless experience for all of our guests. It would be our pleasure to welcome you back in the near future, and we would love the opportunity to ensure your next stay is more in line with your expectations. Should you decide to return, we kindly encourage you to contact us directly, so we can personally assist in arranging a room that suits your preferences. Thank you once again for your valuable input and for staying at HARRIS Suites FX Sudirman. HARRISly Yours, Harum Hendra WINATA General Manager

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation during your stay in Jakarta, and for taking the time to share your experience through this valuable review. We are very pleased to know that you were satisfied with the cleanliness of the hotel, the comfort of the facilities we provide, and the service from our team. This positive feedback is a great motivation for the entire team to continue to maintain and improve the quality of our services to always provide the best experience for every guest. However, we sincerely apologize for the inconvenience you experienced regarding the smell of cigarette smoke that first smelled when you first entered your room. We deeply regret that this disturbed your initial comfort in enjoying your stay at our hotel. We strongly uphold the smoke-free policy in certain areas of the hotel, especially non-smoking rooms, and we fully understand the importance of clean and fresh air quality for guest comfort. We have passed this feedback on to our Housekeeping and Front Office teams to pay more attention to room checks before guests check-in, and to ensure that each room is free from disturbing odors. We greatly appreciate your positive attitude in continuing to appreciate our services despite our shortcomings, and we are committed to continuous improvement to prevent similar experiences from occurring in the future. We look forward to welcoming you back again soon, with even more impeccable service and a completely satisfying stay. Please do not hesitate to contact us directly if you plan to return, so we can pay special attention to your preferences and comfort. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation choice during your stay in Jakarta. We greatly appreciate your time and attention in providing a review of your stay with us. First and foremost, we sincerely apologize for any inconvenience you may have experienced regarding your room assignment not meeting your expectations. We understand that the view of Jalan Jenderal Sudirman is one of our main attractions, and we deeply regret that we were unable to accommodate your request, even though the reservation was made well in advance. Please be informed that while we always strive to note and accommodate any special requests from guests, room assignments on the day of arrival are subject to availability. High occupancy rates or similar requests from other guests arriving earlier can sometimes make it difficult to fulfill specific requests, including certain types of views. We greatly appreciate your feedback as a form of attention and concern for improving the quality of our services. This feedback will be used as material for our internal evaluation so that we can develop a better and more responsive room assignment system to meet guest requests in the future. We hope that you had a pleasant overall stay, and we would be grateful to have the opportunity to welcome you back in the future. For your next visit, we recommend contacting us directly so we can pay special attention to your room preferences. Once again, thank you for your trust and feedback. We look forward to welcoming you back to Harris Suites FX Sudirman. HARRISly Yours, Harum Hendra WINATA, General Manager

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience. We are delighted to learn that you enjoyed our service and that the friendliness and courtesy of our staff made your stay more comfortable. We also appreciate your appreciation for the cleanliness of our rooms and the hotel environment. Cleanliness is one of our top priorities to provide comfort and safety for all our guests, and your positive comments motivate our team to maintain and even improve our service and facility standards. We look forward to welcoming you back on your next visit and providing you with a pleasant and memorable stay every time. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, We would like to express our deepest gratitude for your trust in choosing Harris Suites FX Sudirman as your accommodation, and for taking the time to share your positive experience with us. We are delighted to know that you were satisfied with our team's service, especially their friendliness and helpfulness. Your comments are a very meaningful appreciation and will be shared with the entire team as motivation to continue providing the best service to each of our valued guests. At Harris Suites FX Sudirman, guest satisfaction and comfort are always our top priorities. Therefore, positive feedback like yours encourages us to continuously improve the quality of our service and create a pleasant and memorable stay. We look forward to welcoming you back soon and providing an even better experience on your next visit. If there is anything we can assist you with during your next visit, please do not hesitate to contact us. Thank you again for your visit and review. HARRISly Yours, Harum Hendra WINATA, General Manager

Cheers, Warmest greetings from HARRIS Suites FX Sudirman! Thank you very much for taking the time to share your kind feedback. We are truly delighted to hear that you had a pleasant stay with us and that our staff made a positive impression by being friendly and accommodating. Your kind words serve as a great motivation for our team to continue delivering the highest level of service and hospitality. At HARRIS Suites FX Sudirman, we always strive to provide a welcoming and comfortable environment for all our guests, and we are pleased to know that we were able to meet your expectations during your visit. It was a pleasure having you with us, and we sincerely hope to welcome you back again in the near future for another enjoyable and memorable stay. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Dharma j. S, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience. We are pleased to learn that our hotel's strategic location provides you with the convenience of reaching various destinations. We also appreciate your feedback regarding the check-in process, which required a short wait. We apologize for the inconvenience, and we are grateful that you were able to accept compensation in the form of an extended check-out time so that you could continue to enjoy your time with us. Regarding the dining experience, we are pleased to learn that the food we served was quite pleasing to your heart. However, we also noted your feedback regarding the ice cream flavor which you felt was not quite right. We will forward this feedback to the Food & Beverage team for evaluation so that we can present a more varied selection of flavors that suit our guests' tastes. Once again, we thank you for your trust and positive appreciation. We look forward to welcoming you back on your next visit with a better and more memorable experience. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, The room location is really good. The view is really corner so we can see the city view which at night is even more beautiful. The room is spacious, the toilet is spacious directly below the mall so if you want to eat it is very easy. If you want to go to other culinary locations, it is also close to Blok M GBK and others because it is located in the city center! HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for choosing Hotel harris suites fx sudirman as your place to stay and for taking the time to leave a positive review. We are very pleased to know that you are satisfied with the cleanliness, comfort of the room, and enjoyed the beautiful views from our hotel. We are also happy to hear that our location within the shopping center makes it easy for you to enjoy the various culinary options available. Guest comfort and satisfaction are our top priorities, and positive feedback like this is a great motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit to Hotel harris suites fx sudirman, whether for business or vacation with family. HARRISly Yours, Harum Hendra WINATA. General Manager.

Dear Mrs. Saridewi R, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience with us. We are very pleased to know that you enjoyed our hotel atmosphere, especially the beautiful views and the convenience of direct access to the shopping center, thus providing convenience without having to travel far. We always strive to create a calming atmosphere and provide complete facilities so that every guest feels comfortable and at home during their stay. Your positive feedback is a great motivation for our entire team to continue to maintain and improve the quality of service and facilities that we offer. Once again, we thank you for your appreciation. We very much look forward to welcoming you back in the future and providing an equally pleasant stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager

Dear Mr. Noviyantoro, Thank you for choosing Harris Suites FX Sudirman as your accommodation in Jakarta and for taking the time to share your experience with us. We are very pleased to know that you were satisfied with the views, the comfort and cleanliness of your room, and the friendliness of our team during your stay. Guest satisfaction and comfort are our top priorities, so your positive feedback is a valuable motivation for the entire team to always provide the best service. We will continue to strive to maintain and even improve the quality of our facilities and services so that each of your next visits will be memorable. We look forward to welcoming you back on your next visit to Jakarta, and may your stay with us always bring comfort and happiness. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, Thank you for choosing Harris Suites FX Sudirman as your and your family's accommodation, and for taking the time to share your valuable experience with us. We are pleased to know that you enjoyed your Bright Room on the 43rd floor and the facilities we provide. We also appreciate your appreciation for the service we have provided. Regarding your feedback, we apologize for the inconvenience related to the cleanliness of the baby crib, which still has stains on the outside. This is certainly a serious concern for us, especially as it concerns the comfort and safety of your little one. We have informed our Housekeeping team so that they can be more thorough in checking the cleanliness of each room's equipment, so that a similar situation does not happen again. Furthermore, we also apologize for the unpleasant experience when using the elevator to the breakfast area. We understand that this situation can cause inconvenience, especially when you are bringing a baby with a stroller. Your feedback is very important for us to improve the quality of service, especially for guests with special needs. We will ensure our team in the elevator area is more responsive in managing queues and giving priority to guests with strollers or carrying babies, to ensure your comfort. Once again, we thank you for your attention and constructive feedback. Your review motivates us to continue improving and providing the best possible experience for every guest. We look forward to welcoming you and your family back with even better service in the future. HARRISly Yours, Harum Hendra WINATA, General Manager.

Cheers, Thank you for choosing to stay with us at the Harris Suites FX Sudirman Hotel. We are delighted to know that you enjoyed our hotel's location within a shopping center and close to the Gelora Bung Karno (GBK) area, making it easy to access various activities. Your positive review motivates us to continue maintaining and improving the quality of our services and comfort for every guest. We look forward to welcoming you back on your next visit for a more enjoyable stay. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to learn that your stay with us was a memorable one. We are proud to be able to provide comfort through our spacious rooms and adequate facilities, as well as our strategic location that provides easy access to the Ministry of Education. We also greatly appreciate your appreciation for the comfort we provide, especially to support your business trip. Positive feedback like this motivates our entire team to continue providing the best service for every guest. We look forward to welcoming you back on your next visit, whether for business or leisure, with an even better experience. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your kind feedback. We are truly delighted to hear that you and your family had a comfortable stay and that you enjoyed the spaciousness of our suite room. Creating a relaxing and memorable experience for our guests is always our top priority, and it brings us great joy to know that we were able to meet your expectations during your visit. Your satisfaction is our motivation, and we will continue to strive in delivering the highest level of service and comfort. We sincerely hope to have the opportunity to welcome you and your family back in the near future for another enjoyable stay. HARRISly Yours, Harum Hendra WINATA General Manager

Cheers, Warmest greetings from HARRIS Suites FX Sudirman Jakarta. Thank you very much for choosing to stay with us and for taking the time to share your thoughtful feedback. We are truly delighted to learn that you had an enjoyable experience during your stay. It brings us great satisfaction to know that our well-maintained rooms, relaxing atmosphere, and attentive service contributed positively to your visit. We are especially pleased that our team’s friendliness and dedication were able to enhance your overall experience. Providing warm and professional hospitality is something we take pride in, and your kind words are a wonderful encouragement for all of us. We are also glad to hear that our strategic location, with its easy access to both business hubs and local attractions, added further convenience to your stay. Thank you once again for your generous review. We look forward to the opportunity of welcoming you back in the near future and continuing to provide you with a pleasant and memorable stay HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Hario A. P. W. Thank you for choosing Hotel harris suites fx sudirman as your place to stay. We are very pleased to know that you felt comfortable during your stay with us. Our strategic location in the city center, as well as its proximity to Gelora Bung Karno (GBK) and easy access to the MRT station are indeed some of the advantages we offer to provide convenience and comfort for our guests. We hope to welcome you back again in the next opportunity, and provide an even more enjoyable stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager.