Harris Suites FX Sudirman

Hotels
Preferred Partner Plus
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8.6
/10
Very Good
6,901 reviews

What Guests Say About Their Stay

Yuniarti P. R.

8.5
/ 10
The hotel is the best, the bright view room type is super cool with the atmosphere of downtown Jakarta 👍🥳
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Agus F.

9.4
/ 10
It’s a great place to spend a night in this hotel. Front desk’s staffs are super helpful, and the services are excellent.

Verified Traveler

10.0
/ 10
Excellent service. The staff was very prompt with check-in, very accommodating when I needed to store my luggage, and very communicative via WhatsApp and phone.
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A***a

10.0
/ 10
This was my first time staying in Jakarta, especially in the GBK area, which is right inside a mall. It was very impressive, as everything was easy to find, strategically located, and comfortable. Especially if you ask for a room with a city view, the view is truly breathtaking. I'm very satisfied with my stay here.
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M***a

9.1
/ 10
Had a great stay! The hotel is clean and in a perfect spot. Plus, the staff is incredibly friendly and always ready to help.
In the Area
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Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located in Downtown Area
Excellent City View
+2 more
Staying at Harris Suites FX Sudirman is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Harris Suites FX Sudirman

Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Harris Suites FX Sudirman Rates per Night

Harris Suites FX Sudirman room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Harris Suites FX Sudirman hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Harris Suites FX Sudirman Location & Address

Harris Suites FX Sudirman is located at Jl. Jend Sudirman, Pintu Satu Senayan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant business district and shopping centres. The hotel is approximately 7 km from the city center.

How to go to Harris Suites FX Sudirman from Airport

Looking for the best way to get to Harris Suites FX Sudirman from Soekarno-Hatta International Airport? Here are a few options to consider for your hotel transfer from the airport to hotel.
  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly to the hotel. Expect a journey of around 45 minutes to an hour, depending on traffic.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at the airport and offer a convenient way to reach the hotel. Similar travel time to a taxi.
  • Airport Train & Ride Hailing (affordable):

    Take the airport train to Sudirman Baru Station, then use Ride Hailing to reach Harris Suites FX Sudirman. This is a more budget-friendly option.
  • Airport Bus & Ride Hailing (cheapest):

    Catch the DAMRI airport bus to a central location like Gambir Station, then use Ride Hailing to the hotel. This is the most affordable, but also the most time-consuming.

Tips:

For the most convenient route, especially if you have luggage, a taxi or Ride Hailing is recommended. If you're on a budget and have time to spare, the airport train combined with Ride Hailing offers a good balance of cost and convenience.

Harris Suites FX Sudirman Reviews & Summary

Want to know all about hotel Harris Suites FX Sudirman before you book? Hotel reviews can give you a great insight into what to expect during your stay. This hotel is known for its modern design, comfortable rooms, and excellent location. Guests consistently praise the hotel's friendly staff and convenient access to shopping and dining options. A standout feature is the rooftop pool, offering stunning city views.

"I had a fantastic stay at Harris Suites FX Sudirman! The room was clean and comfortable, and the staff were incredibly helpful. The location was perfect for exploring the city, and the rooftop pool was a great place to relax after a long day."

Harris Suites FX Sudirman Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Harris Suites FX Sudirman offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Harris Room:

    These are the standard rooms, offering comfortable accommodation with city views. Non-smoking rooms are available.
  • Harris Suite:

    These larger rooms offer more space and a separate living area. Some suites include bathtubs. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer extra space and bedding configurations to accommodate children. Non-smoking only.

Please note that Harris Suites FX Sudirman is not a pet-friendly hotel.

Hotel Facilities in Harris Suites FX Sudirman

Looking for a hotel with great hotel amenities? Harris Suites FX Sudirman boasts a range of hotel facilities to make your stay enjoyable and convenient. Here's a list of what's on offer:
  • Swimming Pool:

    Enjoy a refreshing dip in the rooftop swimming pool with stunning city views. Open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Harris Suites FX Sudirman

Craving a delicious meal or a quick bite? Harris Suites FX Sudirman has you covered with its hotel restaurant and cafe options. Here's what you can expect:
  • Harris Cafe:

    Enjoy a variety of Indonesian and international dishes at the Harris Cafe. Open for breakfast, lunch, and dinner. Buffet breakfast is available for approximately SGD 25 per person. Opening hours: 6:00 AM to 10:00 PM.
  • Juice Bar:

    Grab a healthy juice or smoothie at the Juice Bar. Opening hours: 9:00 AM to 6:00 PM.

The Harris Cafe is known for its Nasi Goreng and Gado-Gado.

Harris Suites FX Sudirman Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Harris Suites FX Sudirman offers hotels with airport shuttle services for a convenient arrival and departure.

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time. The hotel will confirm the pick-up and provide instructions on where to meet your driver.

Nearby MRT Station & Bus Stops

Getting around Jakarta is easy with the nearby MRT and bus stops. If you're looking for the nearest MRT station or nearby bus station, here's what you need to know:
  • MRT Senayan:

    Approximately 1 km from the hotel.
  • Bus Stop FX Sudirman:

    Located directly in front of the hotel.

To use the MRT and bus services, you'll need a JakLingko card, which can be purchased and topped up at most MRT stations and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Selatan offers a variety of nearby places to go and things to see nearby. Here are a few kid-friendly options:
  • KidZania Jakarta:

    A popular indoor theme park where kids can role-play different professions. Located in Pacific Place Mall, approximately 1.5 km from the hotel. Entry price: Approximately SGD 25 per child.
  • Ragunan Zoo:

    Home to a wide variety of animals from around the world. Located approximately 15 km from the hotel. Entry price: Approximately SGD 3 per person.
  • Museum Layang-Layang (Kite Museum):

    A unique museum dedicated to kites. Located approximately 8 km from the hotel. Entry price: Approximately SGD 2 per person.
  • Dunia Fantasi (Dufan):

    A large amusement park with thrilling rides and attractions. Located in North Jakarta, approximately 20 km from the hotel. Entry price: Approximately SGD 35 per person.
  • Waterbom Jakarta:

    A fun-filled water park with slides and pools. Located in North Jakarta, approximately 22 km from the hotel. Entry price: Approximately SGD 30 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Harris Suites FX Sudirman (Jakarta Selatan)

Exploring the local food scene is a must when visiting Jakarta Selatan. There are plenty of nearby dining options, from cafes and restaurants to local street food.
  • Cafes/Restaurants:

    • Starbucks:

      Located in FX Sudirman Mall, offering a variety of coffee drinks and snacks.
    • Pizza Marzano:

      Located in FX Sudirman Mall, serving delicious pizzas and Italian dishes.
    • Social House:

      A popular restaurant and bar in Grand Indonesia Mall, offering a diverse menu and lively atmosphere.
  • Local Street Food:

    • Nasi Goreng:

      Fried rice with various toppings.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Gado-Gado:

      Indonesian salad with peanut sauce.
    • Soto Ayam:

      Chicken soup with noodles and vegetables.
    • Ketoprak:

      Tofu, vegetables, and rice noodles with peanut sauce.

Shopping places near Harris Suites FX Sudirman (Jakarta Selatan)

Looking for some retail therapy? Jakarta Selatan offers a variety of nearby shopping destinations, from malls to department stores.
  • FX Sudirman Mall:

    Located directly below the hotel, offering a variety of shops, restaurants, and entertainment options.
  • Plaza Senayan:

    A high-end shopping mall with luxury brands and department stores.
  • Senayan City:

    Another popular shopping mall with a wide range of shops and restaurants.

Other Places to Stay Near Harris Suites FX Sudirman

If Harris Suites FX Sudirman is fully booked, or you're looking for alternative accommodations, here are a few other hotels in Jakarta Selatan to consider:
  • Luxury/5–6 star hotels nearby:

    • The Ritz-Carlton Jakarta, Pacific Place:

      A luxurious hotel with excellent amenities and service.
    • Four Seasons Hotel Jakarta:

      An elegant hotel with a rooftop pool and stunning city views.
    • The Langham, Jakarta:

      A stylish hotel with a Michelin-starred restaurant.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-star hotels nearby:

    • Hotel Gran Mahakam:

      A classic hotel with a central location and comfortable rooms.
    • The Dharmawangsa Jakarta:

      A boutique hotel with a traditional Indonesian design.
    • Wyndham Casablanca Jakarta:

      A modern hotel with a large outdoor pool.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-star hotels nearby:

    • Amaris Hotel Panglima Polim 2:

      A budget-friendly hotel with clean and comfortable rooms.
    • Pop! Hotel Tebet Jakarta:

      A colourful and modern hotel with a convenient location.
    • Ibis Budget Jakarta Menteng:

      A simple and affordable hotel in the Menteng area.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Harris Suites FX Sudirman? With its convenient location, comfortable rooms, and excellent facilities, it's the perfect choice for your trip to Jakarta Selatan. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! book cheap hotels in Indonesia and find cheap hotels nearby on Traveloka.

All facilities in Harris Suites FX Sudirman

Bar, Cafe and Lounge Harris Suites FX Sudirman
Bar, Cafe and Lounge
Swimming Pool Harris Suites FX Sudirman
Swimming Pool
Fitness Center Harris Suites FX Sudirman
Fitness Center
Functional Hall Harris Suites FX Sudirman
Functional Hall
Lobby Harris Suites FX Sudirman
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Transportation

  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Business Facilities

  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Harris Suites FX Sudirman

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 200,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harris Suites FX Sudirman
144
Number of floors in Harris Suites FX Sudirman
47
Another facilities in Harris Suites FX Sudirman
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Harris Suites FX Sudirman

What are available facilities at Harris Suites FX Sudirman?
There are top facilites at Harris Suites FX Sudirman such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harris Suites FX Sudirman?
The standard check-in time at Harris Suites FX Sudirman is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Harris Suites FX Sudirman provide breakfast?
Yes, Harris Suites FX Sudirman provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harris Suites FX Sudirman
Harris Suites FX Sudirman has a 4.0-star rating.
How many floors does Harris Suites FX Sudirman have?
Harris Suites FX Sudirman has 47.
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More Reviews from Other Guests in Harris Suites FX Sudirman

Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,503)
Other sources (397)
8.7
Very Good
From 6,503 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

9.1

Service and Facilites

8.7

People often mention about Harris Suites FX Sudirman
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Distance to City Center (227)
Ambiance (222)
Staff Friendliness (214)
Bedroom (214)
Accessibility (204)
Surroundings (198)
Bathroom (188)
Room Space (185)
Hotel Area (173)
Taste (139)
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Traveler Reviews Harris Suites FX Sudirman

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40
Customer reviews
M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Great place with a great view from the 57th floor.
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Accommodation's Reply
30 Aug 2026
Cheers, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the great view from our 57th floor. It is truly rewarding to know that the experience met your expectations and contributed to a memorable stay. Your kind words are greatly appreciated and will certainly be shared with our team as encouragement to continue providing exceptional hospitality and memorable experiences for all our guests. We sincerely look forward to welcoming you back to HARRIS Suites FX Sudirman Jakarta and creating another enjoyable stay for you in the future. HARRISly Yours, Selvi Khaerani Guest Relation Officer
b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice place for staycation and join CFD at Sudirman and GBK.
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Accommodation's Reply
28 Aug 2026
Cheers, Thank you very much for taking the time to share your positive feedback and for choosing HARRIS Suites fX Sudirman Jakarta for your staycation. We are delighted to hear that you enjoyed our hotel as a comfortable place to stay and that our strategic location made it convenient for you to enjoy Car Free Day (CFD) along Sudirman as well as visit the Gelora Bung Karno (GBK) area. Our location is indeed one of the highlights of staying with us, offering easy access to Jakarta’s city center, entertainment, shopping, and various recreational activities. We are very happy that you were able to make the most of your stay and enjoy the vibrant atmosphere of Jakarta. Your kind feedback is truly appreciated and serves as great motivation for our entire team to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to HARRIS Suites fX Sudirman Jakarta for another memorable staycation in the future. Thank you for staying with us, and see you again soon! HARRISly Yours, Selvi Khaerani Guest Relation Officer
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Yuniarti P. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is the best, the bright view room type is super cool with the atmosphere of downtown Jakarta 👍🥳
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Accommodation's Reply
28 Aug 2026
Dear Mr./Ms. Uniarti P.R., Thank you so much for your positive review and appreciation of Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us. We are glad to know that you liked our rooms, especially the Bright Room, and enjoyed the beautiful view of Jakarta. Our central location offers a unique experience, particularly the vibrant city atmosphere and Jakarta views. Your appreciation of the rooms, the view, and the city atmosphere motivates our entire team to strive for the best service and provide a truly satisfying stay for all guests. We hope to welcome you back to Harris Suites FX Sudirman Jakarta next time and provide you with an equally or even better experience. Thank you for staying with us, and we look forward to seeing you again soon! Sincerely, Harris Suites FX Sudirman Jakarta, Customer Relations Officer
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J***n
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
I would like to complain about my check-in experience. I made a reservation through the app for approximately Rp2,200,000 for a Harris Deluxe Room with a King Bed. We arrived around 1:00 PM and, understanding that check-in time might not be available, were willing to wait until 2:00 PM. However, after 2:00 PM, the room was still unavailable. We were then asked to wait another 30 minutes. After waiting until around 2:30 PM, we still received the same response that the room was not ready. Ultimately, the room was only provided after 3:00 PM. We had come from out of town and had traveled a long distance and were tired, so we definitely needed some time to rest. We understand that early check-in is not possible, but we find it very disappointing that even after the official check-in time of 2:00 PM, the room was still unavailable and we had to wait for over an hour without any clear confirmation. With a reservation price of around Rp2,200,000, we expected better service and room readiness. I request that management provide an explanation for this delay and consider appropriate compensation or solutions to address the inconvenience we have experienced. Thank you.
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Accommodation's Reply
28 Aug 2026
Thank you for taking the time to share your experience and feedback during your stay at Harris Suites FX Sudirman Jakarta. First, we would like to express our deepest gratitude for the inconvenience you experienced regarding your room not being ready upon arrival. We understand that after a long journey from out of town and feeling tired, you expect a comfortable rest upon arrival at the hotel. We understand that you booked a Harris Deluxe Room with King Bed through the application and arrived around 1:00 PM. We greatly appreciate your understanding and patience in waiting until the official check-in time of 2:00 PM. Therefore, we understand your disappointment when the room was not ready after 2:00 PM, and you had to wait again until approximately 2:30 PM, and finally the room was ready after 3:00 PM. Such a situation certainly does not meet the expectations and standards of service we strive to provide to all our guests. While there are room preparation procedures that need to be completed before a room is ready for guests, we understand that delays after the official check-in time can be resolved with better communication, clearer information, and offering assistance or alternative options so that guests do not feel like they have to wait for an extended period. We sincerely apologize that your experience did not reflect the level of service and comfort we strive for. We have taken your feedback regarding check-in, room availability, and communication during the waiting period very seriously. This will be presented to management and the relevant team for evaluation and improvement. We understand your expectations regarding compensation or resolution of the inconvenience. We will forward this request and feedback to management for further consideration in accordance with hotel policy and the circumstances surrounding your arrival. We apologize again for this unpleasant experience. We appreciate your detailed complaint, as this feedback is extremely helpful in improving the quality of our service, particularly in checking room availability and providing better information to guests in case of delays. We hope this incident will not diminish your trust in Harris Suites FX Sudirman Jakarta. We greatly appreciate the opportunity to welcome you back in the future and provide you with an even better and more comfortable stay that meets your expectations. Sincerely, Selvi Kaerani, Customer Relations Officer
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DEWI O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is comfortable and enjoyable.
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Accommodation's Reply
13 Aug 2026
Dear Mr. Dewi Oh, Thank you so much for your positive review after your stay at Harris FX Sudirman Jakarta. We are delighted that you found everything at the hotel comfortable and enjoyable. The entire Harris FX Sudirman team is pleased to have provided accommodation that met your expectations. Comfort, friendliness, and the best service for all guests are our ongoing commitment. Therefore, your compliments are a valuable driving force for us to maintain and further improve the quality of our services. We are very grateful that you trusted and chose Harris FX Sudirman Jakarta as your accommodation. We hope that our excellent location, hotel atmosphere, facilities, and services will continue to be a part of your positive experience throughout your stay in Jakarta. We hope this visit will not be your last. We look forward to welcoming you back to Harris FX Sudirman Jakarta again and providing you with another comfortable, enjoyable, and memorable stay, just like your previous visit. Thank you again for choosing Harris FX Sudirman Jakarta and for taking the time to share your experience. See you next time! Sincerely, Harris. Thank you, Selvi Kerani, Customer Relations Officer.
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A***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Cool and great for events at Gelora Bung Karno.
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Accommodation's Reply
13 Aug 2026
Thank you so much for your review and for choosing Harris FX Sudirman Jakarta as your accommodation during your stay in Jakarta. We are delighted to hear that you had a memorable experience and found our hotel's location very convenient for attending various activities in the Gelora Bung Karno (GBK) area. Harris FX Sudirman's strategic location is one of our advantages, especially for guests with schedules in the GBK, Senayan, and Jakarta's central business district. We hope that the comfort, service, and easy access we provide make every visit even more meaningful. We greatly appreciate your compliments of "excellent" and "superb." We hope your positive experience during your stay at Harris FX Sudirman will be a reason for you to return next time, whether for activities, business, or leisure. See you again at Harris FX Sudirman Jakarta! We look forward to welcoming you back and providing you with the best service on every visit. Thank you for being a part of the Harris FX Sudirman family! Courtesy of HARRIS. Thank you, Selvi Kerani, Customer Service Officer.
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VIVIKA G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The check-in time was very helpful and we were able to leave something for you.
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Accommodation's Reply
07 Aug 2026
Dear Ms. Vivika, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your experience. We are delighted to hear that the check-in process was smooth and that our team was able to assist you to the best of their ability, including luggage storage. Friendly, responsive, and attentive service to all guests is our commitment to ensuring every guest enjoys a comfortable stay from the moment they arrive. We will convey your thanks to the entire team, especially your front desk colleagues, as a token of appreciation for their dedication to providing the best possible service to all guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, HARRISLY, Selvi Kaerani, Customer Service Officer
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Yesti S.
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9.4
/10
Reviewed 4 week(s) ago
Hotel with the best view, Instagrammable. Got the 45th floor. Often full and hard to find during certain times. Must book well in advance. Wanted to stay 4 days but couldn't get it, only got 2 days, and even then, it was full for the next week. It was during a long school holiday. 🥰
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Accommodation's Reply
07 Aug 2026
Dear Mr./Ms. Yestie S, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to hear that you enjoyed your stay with us, especially the city view from your 45th-floor room, which you ranked as one of the best tourist attractions and most photogenic spots. We hope this was a wonderful memory throughout your stay in Jakarta. Thank you for your enthusiasm and trust in choosing to stay with us. We apologize that due to the high occupancy rate during the school holiday period, we were unable to accommodate your planned four-night stay. We appreciate your understanding and are pleased that we were able to welcome you for two nights. For further information, during weekends and peak seasons, we recommend guests book in advance to more easily secure their desired room and dates. Thank you again for your review and feedback. We hope to welcome you back to Harris Suites FX Sudirman Jakarta in the future for a longer and more memorable stay. Thank you, Harris Suites. Selvi Kaerani, Customer Relations Officer.
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff is friendly and the rooms are comfortable.
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Accommodation's Reply
07 Aug 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write such a valuable review. We are delighted to hear that you were satisfied with your stay, especially the friendliness of the staff and the comfort of the room. We will share your compliments with the entire team to show our gratitude and inspire us to continue providing friendly, professional, and high-quality service to all guests. Guest satisfaction is our top priority, and we are committed to maintaining our standards of service and comfortable facilities to ensure every stay is a memorable and impressive experience. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more exceptional experience. Sincerely, Selvi Kerani, Customer Service Officer.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, and the staff are very friendly. It's in a strategic location. The only downside is that the parking area is connected to the mall, so parking can be quite congested and congested during busy times. Otherwise, my stay was very satisfying.
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Accommodation's Reply
07 Aug 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to provide us with a valuable review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel, its excellent location, and the friendliness and service from all our staff. Guest satisfaction is our top priority, so your compliments motivate our entire team to continue striving to provide the best service. We appreciate your feedback regarding the parking situation adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may cause inconvenience in accessing and exiting the parking lot. We apologize for any inconvenience you experienced. We greatly appreciate this feedback and will incorporate it into our evaluation process. We will continuously coordinate with the building management to improve accessibility for all guests. Sincerely, HARRIS, Selvi Kerani, Customer Relations Officer
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, and the staff are very friendly. It's in a strategic location. The only downside is that the parking area is connected to the mall, so parking can be quite congested and congested during busy times. Otherwise, my stay was very satisfying.
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Accommodation's Reply
07 Aug 2026
Thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your positive experience. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of the staff, and the excellent location of Harris Suites FX Sudirman Jakarta. Positive reviews like yours are a great encouragement to our entire team to provide the best service and create memorable stays for all guests. We also appreciate your feedback regarding the condition of the parking adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may affect the convenience of entering and exiting the parking lot. We apologize for any inconvenience you experienced. This feedback is invaluable and will be taken into consideration as we coordinate with the building management to further improve guest comfort. Thank you again for your trust in Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more comfortable and pleasant experience. Sincerely, Thank you, Selvy Kerani, Customer Relations Officer.
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z***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Although it's a bit difficult, it's okay, the room has a great view.
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Accommodation's Reply
07 Aug 2026
Hello, thank you so much for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were satisfied with your stay, especially the comfort of the room and the view you were so impressed with. Such positive feedback motivates our entire team to continue striving to provide the best service to all our guests. We appreciate your feedback regarding the accessibility or somewhat difficult procedures. We apologize for any inconvenience this may have caused. Your feedback is invaluable and will be taken into consideration for evaluating and improving the quality of service and comfort for all guests in the future. Thank you again for choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Selvi Kerani, Customer Service Officer
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Denny S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
all rooms must have smart TV
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Accommodation's Reply
24 Jul 2026
Dear Mr. Donnie S., Thank you very much for your valuable feedback and for choosing Sudirman Harris Suites Jakarta as your accommodation. We are especially appreciative of your suggestion regarding the installation of smart TVs in all guest rooms. We understand that smart TVs are important for making stays more convenient for guests who frequently use streaming services such as Netflix and YouTube. Your feedback is invaluable and we will forward it to management for consideration in our future plans to improve hotel facilities. We are committed to continuously improving the quality of our products and services so that we can provide our guests with even more comfortable and enjoyable stays. We would like to express our sincere gratitude once again for your trust and support in Sudirman Harris Suites Jakarta. We look forward to welcoming you back again. We hope your next stay will be even more pleasant and memorable. Sincerely, Servi Gaelani, Customer Relations Department
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D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Hopefully in the future all rooms will have Smart TVs, especially the Premiere Bright.
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Accommodation's Reply
24 Jul 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to provide us with your valuable review and feedback. We especially appreciate your suggestion regarding the Smart TV, particularly in the Premier Bright Room. We understand that in-room entertainment is important for enhancing your comfort and stay experience, especially for guests who wish to enjoy streaming services while relaxing. We have noted your feedback and will forward it to our management team for consideration in developing and improving the hotel's amenities in the future. We are committed to continuously improving the quality of our services and facilities to meet the expectations of all our guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. Sincerely, HARRISly. Thank you, Selvy Kerani, Customer Relations Officer.
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M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Swift check-in, special thanks to Pak Dendi at FO. Friendly and helpful staff. Spacious room with stunning city view from the 45th floor. Wide variety of breakfast menu.
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Accommodation's Reply
24 Jul 2026
Dear Mr. Wangsit, Thank you very much for choosing to stay with us at HARRIS Suites fX Sudirman and for taking the time to share your wonderful feedback. We are truly delighted to know that you had such an enjoyable stay with us. It is especially rewarding to hear that your check-in process was swift and seamless, allowing you to start your visit comfortably. Your kind recognition of Pak Dendi from our Front Office team means a great deal to us. We will be sure to share your thoughtful compliments with him, as we know they will serve as wonderful encouragement for him and the entire team to continue delivering exceptional hospitality. We are also pleased that you appreciated our friendly and helpful service, the spacious comfort of your room, and the stunning city view from the 45th floor. It is always our goal to create memorable experiences, and we are happy that these aspects made your stay even more special. Furthermore, we are delighted that you enjoyed the wide variety of breakfast selections prepared by our culinary team to ensure every guest starts the day with a satisfying meal. Your generous feedback is truly appreciated and motivates us to continue providing the highest level of service to all our guests. We sincerely look forward to welcoming you back to HARRIS Suites fX Sudirman for another memorable stay in the near future. HARRISly Yours, Selvi Khaerani Guest Relation Officer
m***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The view and location of the room do not match the price.
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Accommodation's Reply
16 Jul 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to write a review. We greatly appreciate your feedback, as it is crucial for our evaluation to improve the quality of our services and guest experience. We apologize if the view and location of your room did not meet your expectations or did not justify the price you paid. We understand that room comfort and the suitability of amenities are essential to a pleasant stay, and we are sorry that your experience was not entirely satisfactory. We have noted your feedback and will forward it to the relevant team for evaluation. For your next stay, we would be happy to recommend a room type with a view that better suits your needs, subject to availability at the time of booking and check-in. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Harris FX Sudirman and provide you with an even better stay that meets your expectations. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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Agus F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It’s a great place to spend a night in this hotel. Front desk’s staffs are super helpful, and the services are excellent.
1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Mr. Agus F, Thank you very much for choosing to stay at HARRIS FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a pleasant stay and that our hotel provided a great place for you to spend your time comfortably. It is especially rewarding to know that our Front Desk team made a positive impression with their helpfulness and warm hospitality. Your kind words about the excellent service you received mean a great deal to all of us, as providing genuine, attentive, and memorable service is always our highest priority. We will certainly share your compliments with our entire team, as recognition like yours is a great source of motivation for us to continue delivering exceptional guest experiences. Thank you once again for your generous review and for placing your trust in HARRIS FX Sudirman. We truly appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay in the near future. Until then, we wish you safe travels and all the very best. HARRISly Yours, Guest Relation Officer
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This is my second stay here. I like it because it's close to everything, especially GBK. I can go for a morning or evening run between activities. Great view, delicious food. Plenty of food, too, since it's connected to the mall. We stayed in the Unique View Semanggi room. The downsides are the small pool and no pool attendant.
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Accommodation's Reply
16 Jul 2026
Thank you so much for choosing Harris FX Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to enjoy sporting activities despite your busy schedule. We are glad you enjoyed the view from the Unique View Semanggi room, the taste of our food, and the easy access to a variety of dining options as the hotel is directly connected to FX Sudirman Mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback as it is invaluable in our evaluation process for continuous improvement of our facilities and services. Your feedback regarding the size of the pool and the need for pool attendants will be forwarded to the relevant team for consideration and action to ensure your stay is more comfortable and safer for all guests. Thank you again for your trust in choosing us once more. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay on your next visit. See you soon! Dear Valued Guest, Thank you for choosing Harris Hotel & Conventions fx Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to conveniently enjoy various sporting activities despite your busy schedule. We are delighted that you enjoyed the view from your Unique View Semanggi room, the taste of our food, and the easy access to a variety of restaurants thanks to our direct connection to the fx Sudirman shopping mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback, which we use to continuously improve the quality of our facilities and services. Your comments about the size of the pool and the presence of staff in the pool area will be forwarded to the relevant team for consideration and action to ensure a more comfortable and safe stay for all guests. Thank you again for your trust in choosing to stay with us again. We look forward to welcoming you back to Harris Hotel & Conventions fx Sudirman and providing you with an even better experience next time. See you soon! Sincerely, HARRISly Selvy Kaerani, Guest Relations Officer
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I originally booked a room with a GBK view, but I was upgraded to an SCBD view. I was so happy. I was so satisfied, the city lights were the best!!!!!
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Accommodation's Reply
16 Jul 2026
Hello! Thank you so much for choosing Harris FX Sudirman Hotel as your accommodation and for sharing your valuable feedback. We are delighted to hear that you were pleased with your room upgrade. We are honored that you enjoyed the beautiful views of the SCBD area and the glittering city lights at night. We are also pleased that our thoughtful touches helped create even more wonderful memories for you. We always strive to provide our guests with the best service and unforgettable experiences, and your positive feedback is a great encouragement to our entire team to continuously improve the quality of our service. Thank you again for choosing Harris FX Sudirman Hotel. We look forward to welcoming you back next time. We promise you an even more satisfying stay next time. Have a great trip! Servi Kaerani, Customer Relations
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent service. The staff was very prompt with check-in, very accommodating when I needed to store my luggage, and very communicative via WhatsApp and phone.
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Accommodation's Reply
10 Jul 2026
Hello, thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the excellent service you received during your stay. Your satisfaction is our top priority, and we greatly appreciate your positive comments regarding our staff's service, including the quick check-in, luggage storage, and prompt responses to your questions via WhatsApp and phone. Your positive feedback is a great encouragement for us to continue developing our friendly, professional, and attentive service for all guests. Thank you again for your trust and for choosing Harris Suites FX Sudirman Jakarta. We will do our best to provide you with an even more satisfying experience on your next stay. Sincerely, Servi Gaelani, Customer Relations Department
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Exterior 4 Harris Suites FX Sudirman

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Overall Ratings & Reviews Harris Suites FX Sudirman

Traveloka (6,503)
Other sources (397)
8.7
Very Good
From 6,503 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

9.1

Service and Facilites

8.7

People often mention about Harris Suites FX Sudirman
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Distance to City Center (227)
Ambiance (222)
Staff Friendliness (214)
Bedroom (214)
Accessibility (204)
Surroundings (198)
Bathroom (188)
Room Space (185)
Hotel Area (173)
Taste (139)
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Traveler Reviews Harris Suites FX Sudirman

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40
Customer reviews
M***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Great place with a great view from the 57th floor.
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Accommodation's Reply
30 Aug 2026
Cheers, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the great view from our 57th floor. It is truly rewarding to know that the experience met your expectations and contributed to a memorable stay. Your kind words are greatly appreciated and will certainly be shared with our team as encouragement to continue providing exceptional hospitality and memorable experiences for all our guests. We sincerely look forward to welcoming you back to HARRIS Suites FX Sudirman Jakarta and creating another enjoyable stay for you in the future. HARRISly Yours, Selvi Khaerani Guest Relation Officer
b***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Nice place for staycation and join CFD at Sudirman and GBK.
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Accommodation's Reply
28 Aug 2026
Cheers, Thank you very much for taking the time to share your positive feedback and for choosing HARRIS Suites fX Sudirman Jakarta for your staycation. We are delighted to hear that you enjoyed our hotel as a comfortable place to stay and that our strategic location made it convenient for you to enjoy Car Free Day (CFD) along Sudirman as well as visit the Gelora Bung Karno (GBK) area. Our location is indeed one of the highlights of staying with us, offering easy access to Jakarta’s city center, entertainment, shopping, and various recreational activities. We are very happy that you were able to make the most of your stay and enjoy the vibrant atmosphere of Jakarta. Your kind feedback is truly appreciated and serves as great motivation for our entire team to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to HARRIS Suites fX Sudirman Jakarta for another memorable staycation in the future. Thank you for staying with us, and see you again soon! HARRISly Yours, Selvi Khaerani Guest Relation Officer
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Yuniarti P. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel is the best, the bright view room type is super cool with the atmosphere of downtown Jakarta 👍🥳
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Accommodation's Reply
28 Aug 2026
Dear Mr./Ms. Uniarti P.R., Thank you so much for your positive review and appreciation of Harris Suites FX Sudirman Jakarta. We are delighted to hear that you enjoyed your stay with us. We are glad to know that you liked our rooms, especially the Bright Room, and enjoyed the beautiful view of Jakarta. Our central location offers a unique experience, particularly the vibrant city atmosphere and Jakarta views. Your appreciation of the rooms, the view, and the city atmosphere motivates our entire team to strive for the best service and provide a truly satisfying stay for all guests. We hope to welcome you back to Harris Suites FX Sudirman Jakarta next time and provide you with an equally or even better experience. Thank you for staying with us, and we look forward to seeing you again soon! Sincerely, Harris Suites FX Sudirman Jakarta, Customer Relations Officer
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J***n
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
I would like to complain about my check-in experience. I made a reservation through the app for approximately Rp2,200,000 for a Harris Deluxe Room with a King Bed. We arrived around 1:00 PM and, understanding that check-in time might not be available, were willing to wait until 2:00 PM. However, after 2:00 PM, the room was still unavailable. We were then asked to wait another 30 minutes. After waiting until around 2:30 PM, we still received the same response that the room was not ready. Ultimately, the room was only provided after 3:00 PM. We had come from out of town and had traveled a long distance and were tired, so we definitely needed some time to rest. We understand that early check-in is not possible, but we find it very disappointing that even after the official check-in time of 2:00 PM, the room was still unavailable and we had to wait for over an hour without any clear confirmation. With a reservation price of around Rp2,200,000, we expected better service and room readiness. I request that management provide an explanation for this delay and consider appropriate compensation or solutions to address the inconvenience we have experienced. Thank you.
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Accommodation's Reply
28 Aug 2026
Thank you for taking the time to share your experience and feedback during your stay at Harris Suites FX Sudirman Jakarta. First, we would like to express our deepest gratitude for the inconvenience you experienced regarding your room not being ready upon arrival. We understand that after a long journey from out of town and feeling tired, you expect a comfortable rest upon arrival at the hotel. We understand that you booked a Harris Deluxe Room with King Bed through the application and arrived around 1:00 PM. We greatly appreciate your understanding and patience in waiting until the official check-in time of 2:00 PM. Therefore, we understand your disappointment when the room was not ready after 2:00 PM, and you had to wait again until approximately 2:30 PM, and finally the room was ready after 3:00 PM. Such a situation certainly does not meet the expectations and standards of service we strive to provide to all our guests. While there are room preparation procedures that need to be completed before a room is ready for guests, we understand that delays after the official check-in time can be resolved with better communication, clearer information, and offering assistance or alternative options so that guests do not feel like they have to wait for an extended period. We sincerely apologize that your experience did not reflect the level of service and comfort we strive for. We have taken your feedback regarding check-in, room availability, and communication during the waiting period very seriously. This will be presented to management and the relevant team for evaluation and improvement. We understand your expectations regarding compensation or resolution of the inconvenience. We will forward this request and feedback to management for further consideration in accordance with hotel policy and the circumstances surrounding your arrival. We apologize again for this unpleasant experience. We appreciate your detailed complaint, as this feedback is extremely helpful in improving the quality of our service, particularly in checking room availability and providing better information to guests in case of delays. We hope this incident will not diminish your trust in Harris Suites FX Sudirman Jakarta. We greatly appreciate the opportunity to welcome you back in the future and provide you with an even better and more comfortable stay that meets your expectations. Sincerely, Selvi Kaerani, Customer Relations Officer
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DEWI O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is comfortable and enjoyable.
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Accommodation's Reply
13 Aug 2026
Dear Mr. Dewi Oh, Thank you so much for your positive review after your stay at Harris FX Sudirman Jakarta. We are delighted that you found everything at the hotel comfortable and enjoyable. The entire Harris FX Sudirman team is pleased to have provided accommodation that met your expectations. Comfort, friendliness, and the best service for all guests are our ongoing commitment. Therefore, your compliments are a valuable driving force for us to maintain and further improve the quality of our services. We are very grateful that you trusted and chose Harris FX Sudirman Jakarta as your accommodation. We hope that our excellent location, hotel atmosphere, facilities, and services will continue to be a part of your positive experience throughout your stay in Jakarta. We hope this visit will not be your last. We look forward to welcoming you back to Harris FX Sudirman Jakarta again and providing you with another comfortable, enjoyable, and memorable stay, just like your previous visit. Thank you again for choosing Harris FX Sudirman Jakarta and for taking the time to share your experience. See you next time! Sincerely, Harris. Thank you, Selvi Kerani, Customer Relations Officer.
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A***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Cool and great for events at Gelora Bung Karno.
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Accommodation's Reply
13 Aug 2026
Thank you so much for your review and for choosing Harris FX Sudirman Jakarta as your accommodation during your stay in Jakarta. We are delighted to hear that you had a memorable experience and found our hotel's location very convenient for attending various activities in the Gelora Bung Karno (GBK) area. Harris FX Sudirman's strategic location is one of our advantages, especially for guests with schedules in the GBK, Senayan, and Jakarta's central business district. We hope that the comfort, service, and easy access we provide make every visit even more meaningful. We greatly appreciate your compliments of "excellent" and "superb." We hope your positive experience during your stay at Harris FX Sudirman will be a reason for you to return next time, whether for activities, business, or leisure. See you again at Harris FX Sudirman Jakarta! We look forward to welcoming you back and providing you with the best service on every visit. Thank you for being a part of the Harris FX Sudirman family! Courtesy of HARRIS. Thank you, Selvi Kerani, Customer Service Officer.
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VIVIKA G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The check-in time was very helpful and we were able to leave something for you.
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Accommodation's Reply
07 Aug 2026
Dear Ms. Vivika, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your experience. We are delighted to hear that the check-in process was smooth and that our team was able to assist you to the best of their ability, including luggage storage. Friendly, responsive, and attentive service to all guests is our commitment to ensuring every guest enjoys a comfortable stay from the moment they arrive. We will convey your thanks to the entire team, especially your front desk colleagues, as a token of appreciation for their dedication to providing the best possible service to all guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more impressive and memorable experience. Sincerely, HARRISLY, Selvi Kaerani, Customer Service Officer
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Yesti S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Hotel with the best view, Instagrammable. Got the 45th floor. Often full and hard to find during certain times. Must book well in advance. Wanted to stay 4 days but couldn't get it, only got 2 days, and even then, it was full for the next week. It was during a long school holiday. 🥰
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Accommodation's Reply
07 Aug 2026
Dear Mr./Ms. Yestie S, Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and thank you for taking the time to share your wonderful experience. We are delighted to hear that you enjoyed your stay with us, especially the city view from your 45th-floor room, which you ranked as one of the best tourist attractions and most photogenic spots. We hope this was a wonderful memory throughout your stay in Jakarta. Thank you for your enthusiasm and trust in choosing to stay with us. We apologize that due to the high occupancy rate during the school holiday period, we were unable to accommodate your planned four-night stay. We appreciate your understanding and are pleased that we were able to welcome you for two nights. For further information, during weekends and peak seasons, we recommend guests book in advance to more easily secure their desired room and dates. Thank you again for your review and feedback. We hope to welcome you back to Harris Suites FX Sudirman Jakarta in the future for a longer and more memorable stay. Thank you, Harris Suites. Selvi Kaerani, Customer Relations Officer.
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff is friendly and the rooms are comfortable.
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Accommodation's Reply
07 Aug 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to write such a valuable review. We are delighted to hear that you were satisfied with your stay, especially the friendliness of the staff and the comfort of the room. We will share your compliments with the entire team to show our gratitude and inspire us to continue providing friendly, professional, and high-quality service to all guests. Guest satisfaction is our top priority, and we are committed to maintaining our standards of service and comfortable facilities to ensure every stay is a memorable and impressive experience. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more exceptional experience. Sincerely, Selvi Kerani, Customer Service Officer.
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, and the staff are very friendly. It's in a strategic location. The only downside is that the parking area is connected to the mall, so parking can be quite congested and congested during busy times. Otherwise, my stay was very satisfying.
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Accommodation's Reply
07 Aug 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to provide us with a valuable review. We are delighted to hear that you felt comfortable during your stay and were impressed with the cleanliness of the hotel, its excellent location, and the friendliness and service from all our staff. Guest satisfaction is our top priority, so your compliments motivate our entire team to continue striving to provide the best service. We appreciate your feedback regarding the parking situation adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may cause inconvenience in accessing and exiting the parking lot. We apologize for any inconvenience you experienced. We greatly appreciate this feedback and will incorporate it into our evaluation process. We will continuously coordinate with the building management to improve accessibility for all guests. Sincerely, HARRIS, Selvi Kerani, Customer Relations Officer
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, and the staff are very friendly. It's in a strategic location. The only downside is that the parking area is connected to the mall, so parking can be quite congested and congested during busy times. Otherwise, my stay was very satisfying.
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Accommodation's Reply
07 Aug 2026
Thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your positive experience. We are delighted to hear that you felt comfortable during your stay and appreciated the cleanliness of the hotel, the friendliness of the staff, and the excellent location of Harris Suites FX Sudirman Jakarta. Positive reviews like yours are a great encouragement to our entire team to provide the best service and create memorable stays for all guests. We also appreciate your feedback regarding the condition of the parking adjacent to the shopping mall. We understand that at certain times, especially when the mall is crowded, traffic congestion may affect the convenience of entering and exiting the parking lot. We apologize for any inconvenience you experienced. This feedback is invaluable and will be taken into consideration as we coordinate with the building management to further improve guest comfort. Thank you again for your trust in Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more comfortable and pleasant experience. Sincerely, Thank you, Selvy Kerani, Customer Relations Officer.
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z***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Although it's a bit difficult, it's okay, the room has a great view.
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Accommodation's Reply
07 Aug 2026
Hello, thank you so much for taking the time to share your experience staying at Harris Suites FX Sudirman Jakarta. We are delighted to hear that you were satisfied with your stay, especially the comfort of the room and the view you were so impressed with. Such positive feedback motivates our entire team to continue striving to provide the best service to all our guests. We appreciate your feedback regarding the accessibility or somewhat difficult procedures. We apologize for any inconvenience this may have caused. Your feedback is invaluable and will be taken into consideration for evaluating and improving the quality of service and comfort for all guests in the future. Thank you again for choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Selvi Kerani, Customer Service Officer
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Denny S.
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8.5
/10
Reviewed 6 week(s) ago
all rooms must have smart TV
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Accommodation's Reply
24 Jul 2026
Dear Mr. Donnie S., Thank you very much for your valuable feedback and for choosing Sudirman Harris Suites Jakarta as your accommodation. We are especially appreciative of your suggestion regarding the installation of smart TVs in all guest rooms. We understand that smart TVs are important for making stays more convenient for guests who frequently use streaming services such as Netflix and YouTube. Your feedback is invaluable and we will forward it to management for consideration in our future plans to improve hotel facilities. We are committed to continuously improving the quality of our products and services so that we can provide our guests with even more comfortable and enjoyable stays. We would like to express our sincere gratitude once again for your trust and support in Sudirman Harris Suites Jakarta. We look forward to welcoming you back again. We hope your next stay will be even more pleasant and memorable. Sincerely, Servi Gaelani, Customer Relations Department
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D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Hopefully in the future all rooms will have Smart TVs, especially the Premiere Bright.
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Accommodation's Reply
24 Jul 2026
Thank you for choosing Harris Suites FX Sudirman Jakarta as your accommodation, and thank you for taking the time to provide us with your valuable review and feedback. We especially appreciate your suggestion regarding the Smart TV, particularly in the Premier Bright Room. We understand that in-room entertainment is important for enhancing your comfort and stay experience, especially for guests who wish to enjoy streaming services while relaxing. We have noted your feedback and will forward it to our management team for consideration in developing and improving the hotel's amenities in the future. We are committed to continuously improving the quality of our services and facilities to meet the expectations of all our guests. Thank you again for your trust in choosing Harris Suites FX Sudirman Jakarta. We hope to welcome you back in the future for an even more comfortable and enjoyable stay. Sincerely, HARRISly. Thank you, Selvy Kerani, Customer Relations Officer.
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M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Swift check-in, special thanks to Pak Dendi at FO. Friendly and helpful staff. Spacious room with stunning city view from the 45th floor. Wide variety of breakfast menu.
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Accommodation's Reply
24 Jul 2026
Dear Mr. Wangsit, Thank you very much for choosing to stay with us at HARRIS Suites fX Sudirman and for taking the time to share your wonderful feedback. We are truly delighted to know that you had such an enjoyable stay with us. It is especially rewarding to hear that your check-in process was swift and seamless, allowing you to start your visit comfortably. Your kind recognition of Pak Dendi from our Front Office team means a great deal to us. We will be sure to share your thoughtful compliments with him, as we know they will serve as wonderful encouragement for him and the entire team to continue delivering exceptional hospitality. We are also pleased that you appreciated our friendly and helpful service, the spacious comfort of your room, and the stunning city view from the 45th floor. It is always our goal to create memorable experiences, and we are happy that these aspects made your stay even more special. Furthermore, we are delighted that you enjoyed the wide variety of breakfast selections prepared by our culinary team to ensure every guest starts the day with a satisfying meal. Your generous feedback is truly appreciated and motivates us to continue providing the highest level of service to all our guests. We sincerely look forward to welcoming you back to HARRIS Suites fX Sudirman for another memorable stay in the near future. HARRISly Yours, Selvi Khaerani Guest Relation Officer
m***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The view and location of the room do not match the price.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to write a review. We greatly appreciate your feedback, as it is crucial for our evaluation to improve the quality of our services and guest experience. We apologize if the view and location of your room did not meet your expectations or did not justify the price you paid. We understand that room comfort and the suitability of amenities are essential to a pleasant stay, and we are sorry that your experience was not entirely satisfactory. We have noted your feedback and will forward it to the relevant team for evaluation. For your next stay, we would be happy to recommend a room type with a view that better suits your needs, subject to availability at the time of booking and check-in. Thank you again for your feedback. We hope to have the opportunity to welcome you back to Harris FX Sudirman and provide you with an even better stay that meets your expectations. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.
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Agus F.
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9.4
/10
Reviewed 7 week(s) ago
It’s a great place to spend a night in this hotel. Front desk’s staffs are super helpful, and the services are excellent.
1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Mr. Agus F, Thank you very much for choosing to stay at HARRIS FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a pleasant stay and that our hotel provided a great place for you to spend your time comfortably. It is especially rewarding to know that our Front Desk team made a positive impression with their helpfulness and warm hospitality. Your kind words about the excellent service you received mean a great deal to all of us, as providing genuine, attentive, and memorable service is always our highest priority. We will certainly share your compliments with our entire team, as recognition like yours is a great source of motivation for us to continue delivering exceptional guest experiences. Thank you once again for your generous review and for placing your trust in HARRIS FX Sudirman. We truly appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay in the near future. Until then, we wish you safe travels and all the very best. HARRISly Yours, Guest Relation Officer
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This is my second stay here. I like it because it's close to everything, especially GBK. I can go for a morning or evening run between activities. Great view, delicious food. Plenty of food, too, since it's connected to the mall. We stayed in the Unique View Semanggi room. The downsides are the small pool and no pool attendant.
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Accommodation's Reply
16 Jul 2026
Thank you so much for choosing Harris FX Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to enjoy sporting activities despite your busy schedule. We are glad you enjoyed the view from the Unique View Semanggi room, the taste of our food, and the easy access to a variety of dining options as the hotel is directly connected to FX Sudirman Mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback as it is invaluable in our evaluation process for continuous improvement of our facilities and services. Your feedback regarding the size of the pool and the need for pool attendants will be forwarded to the relevant team for consideration and action to ensure your stay is more comfortable and safer for all guests. Thank you again for your trust in choosing us once more. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay on your next visit. See you soon! Dear Valued Guest, Thank you for choosing Harris Hotel & Conventions fx Sudirman as your accommodation again. We are honored to welcome you back and appreciate you taking the time to share your experience. We are glad to hear that the hotel's location near the GBK area allows you to conveniently enjoy various sporting activities despite your busy schedule. We are delighted that you enjoyed the view from your Unique View Semanggi room, the taste of our food, and the easy access to a variety of restaurants thanks to our direct connection to the fx Sudirman shopping mall. Thank you for your feedback regarding the pool facilities. We appreciate all guest feedback, which we use to continuously improve the quality of our facilities and services. Your comments about the size of the pool and the presence of staff in the pool area will be forwarded to the relevant team for consideration and action to ensure a more comfortable and safe stay for all guests. Thank you again for your trust in choosing to stay with us again. We look forward to welcoming you back to Harris Hotel & Conventions fx Sudirman and providing you with an even better experience next time. See you soon! Sincerely, HARRISly Selvy Kaerani, Guest Relations Officer
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I originally booked a room with a GBK view, but I was upgraded to an SCBD view. I was so happy. I was so satisfied, the city lights were the best!!!!!
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Accommodation's Reply
16 Jul 2026
Hello! Thank you so much for choosing Harris FX Sudirman Hotel as your accommodation and for sharing your valuable feedback. We are delighted to hear that you were pleased with your room upgrade. We are honored that you enjoyed the beautiful views of the SCBD area and the glittering city lights at night. We are also pleased that our thoughtful touches helped create even more wonderful memories for you. We always strive to provide our guests with the best service and unforgettable experiences, and your positive feedback is a great encouragement to our entire team to continuously improve the quality of our service. Thank you again for choosing Harris FX Sudirman Hotel. We look forward to welcoming you back next time. We promise you an even more satisfying stay next time. Have a great trip! Servi Kaerani, Customer Relations
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent service. The staff was very prompt with check-in, very accommodating when I needed to store my luggage, and very communicative via WhatsApp and phone.
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Accommodation's Reply
10 Jul 2026
Hello, thank you so much for choosing Harris Suites FX Sudirman Jakarta as your accommodation and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the excellent service you received during your stay. Your satisfaction is our top priority, and we greatly appreciate your positive comments regarding our staff's service, including the quick check-in, luggage storage, and prompt responses to your questions via WhatsApp and phone. Your positive feedback is a great encouragement for us to continue developing our friendly, professional, and attentive service for all guests. Thank you again for your trust and for choosing Harris Suites FX Sudirman Jakarta. We will do our best to provide you with an even more satisfying experience on your next stay. Sincerely, Servi Gaelani, Customer Relations Department
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