Overall Ratings & Reviews Serela Waringin

Traveloka (8,308)
Other sources (18)
8.0
Very Good
From 8,308 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.5

Location

8.0

Service and Facilites

8.0

People often mention about Serela Waringin
All
Bedroom (61)
Bathroom (48)
Distance to City Center (41)
Ambiance (41)
Staff Friendliness (39)
Soundproof (34)
Surroundings (31)
Accessibility (28)
Variety (25)
Taste (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Waringin

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 day(s) ago
Room cleanliness needs to be improved. There were no towels in the room, and I went downstairs to ask for them at the front desk. The receptionist said they were out of stock due to laundry issues. An hour later, towels were delivered to the room. I recommend that hotel management pay more attention to room cleanliness, especially the bathroom. I hope this helps. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 day(s) ago
Very good for those who enjoy urban holidays, close to Pasar Baru, Chinatown, etc.
Translated by Google Icon
See original
Find this review helpful?
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
The location is very strategic because it is in the city center.
Translated by Google Icon
See original
Find this review helpful?
Deni S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel is quite good, close to the shopping center.
Translated by Google Icon
See original
1 people find it helpful
S***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
The room wasn't very clean, and some of the amenities were seriously lacking. The soap and shampoo were replaced; they didn't smell good at all. The bathroom trash can was rusty and ugly, and it couldn't be opened with a step. The bathroom door was a bit oddly designed; when you opened it, it hit the shower door. The TV had a bad picture, probably a signal issue.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
We stayed on the 3rd floor. The room was dirty, with two small cockroaches. The bathroom smelled and wasn't cleaned properly; the sink was cracked, and the toilet hadn't been flushed. The staff were friendly and very helpful.
Translated by Google Icon
See original
1 people find it helpful
L***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
The hotel room door was broken (though I eventually got a new room with a door that wasn't broken). The towels were worn, torn, and smelly. There were small cockroaches. The hot water wasn't hot. Overall, it wasn't great for that price. If it were 200, then so be it.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Hopefully, in the future, the issues of bathroom waste and breakfast food will improve. Best of luck.
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Dirty sheets, broken shower hanger, small water, not hot.
Translated by Google Icon
See original
Find this review helpful?
Hafez H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly and helpful staff, clean rooms.
Translated by Google Icon
See original
Find this review helpful?
j***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The overall quality of the facilities is good, except for a slight drawback in the bathroom, where the water is a bit difficult to drain. Hopefully, the TV will be replaced with an Android TV soon to keep up with the times.
Translated by Google Icon
See original
1 people find it helpful
Novia H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The location is very strategic near the city center and culinary spots of Bandung.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
Hi, I wrote this review so that it can change for the better 😊. The staff is friendly, the hotel lobby is comfortable and fragrant, the lobby is also safe and clean, but sorry for the room I give 2 out of 5. The value of 2 is only for the room according to the request and has a water heater. The rest, sorry, the room should be "renovated". Found a lot of baby cockroaches because the wood is rotten, the cleanliness of the mattress is also time to be replaced with a new one, there are lots of black mold spots due to humidity in the bathroom, lots of "crust" under the sink. It's a shame because the location is strategically close to the mall, food street, and station. 🥺 I hope the management reads my review, because I seriously state that this hotel is time for renovation. Because people who want to go to the hotel want to rest comfortably. I hope my review helps. Thank you.
Read More
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Mohamad A. R.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Price 450K/night, room size 15 square, very cramped, TV is not functioning properly...
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly, kind. Clean rooms. Safe, comfortable.
Translated by Google Icon
See original
Find this review helpful?
Muhammad R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Excellent service!! Modern design, comfort, and strategic location.
Find this review helpful?
S***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
The room was dirty, there was hair on the pillowcase, I don't know if it was changed or not, there were lots of small cockroaches in the room, I didn't check in and immediately checked out after seeing the room. Hopefully, the cleanliness will be maintained next time, the location is strategic, but the cleanliness is still very lacking.
Read More
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
Friendly staff and easy access... and very close to Paskal Mall. However, the bathroom was too small, and a small cockroach crawled into the bedroom from the bathroom.
Translated by Google Icon
See original
1 people find it helpful
F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 11 week(s) ago
There were some cockroaches in the room, but the service was good.
Translated by Google Icon
See original
1 people find it helpful
N***A
icon-origin-TRAVELOKA
5.6
/10
Reviewed 12 week(s) ago
The AC wasn't cold, the towels given were tattered, the door was hard to open, and it was surprising that there wasn't even WiFi.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40