Serela Waringin

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7.9
/10
Very Good
8,152 reviews

What Guests Say About Their Stay

Antari R.

8.5
/ 10
I highly recommend staying here, it's close to everywhere, the breakfast is delicious and complete, the price is also affordable, it's comfortable,
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Arif R. H.

9.1
/ 10
Hotel ini sangat ramah, semua staff-nya sangat baik kepada pelanggan, kami benar-benar terkesan dengan kebaikan para staff yang selalu siap membantu kami. Hotel ini butuh semangat untuk terus berkembang, terima kasih Sarela Waringin.

Hasan H.

9.4
/ 10
Fun and friendly staff close everywhere and easy to find food besides inside the hotel. Come on, who wants to stay, just here: Serela Waringin Bandung
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Zakia N. P. M.

10.0
/ 10
Experience staying in a 3-star hotel that feels 5-star. From friendly customer service, good information, the room is neat clean, the air conditioner is functioning, the toilet which I think is very important, the cleanliness exceeds my expectations, the breakfast is good, the menu is complete, overall its Okay.
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iftikar r.

9.1
/ 10
Affordable prices, friendly and good service, good breakfast. Everywhere close, thanks.
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In the Area
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Jl. Klenteng No. 33 - 35, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Waringin by KAGUM Hotels Staying at Serela Waringin is a good choice when you are visiting Pasirkaliki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Serela Waringin

Jl. Klenteng No. 33 - 35, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181
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Lobby Serela Waringin
Lobby 2 Serela Waringin

Discover More About Serela Waringin

note: hotel was previously named Serela Waringin by KAGUM Hotels

Location
Staying at Serela Waringin is a good choice when you are visiting Pasirkaliki.

About Serela Waringin

From business event to corporate gathering, Serela Waringin provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Waringin.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Serela Waringin is the right place to stay.

All facilities in Serela Waringin

Functional Hall Serela Waringin
Functional Hall
Lobby Serela Waringin
Lobby
CleanAccommodation Serela Waringin
CleanAccommodation
Exterior Serela Waringin
Exterior
Bedroom Serela Waringin
Bedroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Serela Waringin

General Check-in Instructions

Please bring your voucher and valid ID upon check in. Check in time 03.00 PM Check out time by 12.00 PM Smoking or Non Smoking rooms are available based on request and subject to availability.

Additional Policy

Please bring your voucher and valid ID upon check in.
Check in time after 02.00 PM
Check out time by 12.00 PM

Smoking or Non Smoking rooms are available based on request and subject to availability.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Waringin
92
Number of floors in Serela Waringin
5
Another facilities in Serela Waringin
A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Set menu dinner

Frequently asked question in Serela Waringin

What are available facilities at Serela Waringin?
There are top facilites at Serela Waringin such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Waringin?
The standard check-in time at Serela Waringin is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Serela Waringin provide breakfast?
Yes, Serela Waringin provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serela Waringin
Serela Waringin has a 3.0-star rating.
How many floors does Serela Waringin have?
Serela Waringin has 5.
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More Reviews from Other Guests in Serela Waringin

Overall Ratings & Reviews Serela Waringin

Traveloka (8,134)
Other sources (18)
8.0
Very Good
From 8,134 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.6

Location

8.0

Service and Facilites

8.0

People often mention about Serela Waringin
All
Bedroom (64)
Bathroom (51)
Ambiance (46)
Distance to City Center (44)
Staff Friendliness (43)
Soundproof (34)
Surroundings (33)
Accessibility (30)
Variety (26)
Hotel Area (25)
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Traveler Reviews Serela Waringin

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Very good service and the staff are very helpful.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to give Cerela Waringin Bandung a 9.1 rating and a positive review. We are deeply grateful for your appreciation of our service and comfort. Your satisfaction and positive experience motivate us to continue providing the best possible service. We look forward to welcoming you back to Cerela Waringin Bandung on your next visit. Sincerely, The Management Team, Cerela Waringin Bandung 08*******424
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R***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
The first day of check-in, we entered the room, the AC was not cold, the room felt stuffy, the sheets were itchy and looked unclean, there were quite a lot of small cockroaches. The second day, we were given an unfriendly face by the receptionist because maybe we complained. We stayed at this hotel because it was reviewed on TikTok as good and clean, so we chose this hotel as a place to rest during our vacation in Bandung. Next, we can keep the room clean so there are no insects and for the mattress more often, vacuum or whatever to get rid of mites because for us who are allergic, it will quickly itch on the body.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Serela Waring Inn Bandung. We apologize for any inconvenience you experienced during your stay, especially regarding the air conditioning not being sufficiently cool, the stuffy room, the unclean linens and mattress, and the presence of cockroaches. We understand that cleanliness and comfort of the room are very important, especially for guests with allergies or sensitive skin. We also apologize that the response from the reception staff when you raised your complaints caused you discomfort. This is a genuine concern of ours, and we will investigate with the relevant team to continuously improve the quality of service for all guests. We will forward your suggestions regarding room cleanliness, mattress and linen care, and pest control to the relevant team for evaluation and improvement. We will endeavor to improve room inspection and maintenance to prevent such incidents from happening again. We greatly appreciate your feedback, which will help us evaluate and improve the quality of service and facilities at Serela Waring Inn Bandung. Thank you for choosing our hotel for your vacation in Bandung. We hope to provide you with an even more comfortable and memorable experience on your next visit. Sincerely, The Management Team, Serela Waring Inn Bandung 08*******424
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Steady steady steady steady steady
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to give Cerela Waringin Bandung a 10.0 rating and a positive review. We are deeply grateful for your appreciation of our service and comfort. Your satisfaction and positive experience motivate us to continue providing the best possible service. We look forward to welcoming you back to Cerela Waringin Bandung in the future. Sincerely, The Management Team, Cerela Waringin Bandung 08*******424
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A***g
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
The AC isn't cold, and there are lots of cockroaches. Strategically located near Paskal 23.
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1 people find it helpful
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 7 week(s) ago
The bedsheets in the room were not very clean, the pillowcases were dusty, the water in the toilet shower jet was very small, luckily it was only for one night.
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h***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The hotel is overdue for a renovation. The towels provided to customers are unsuitable, many of which are torn and don't absorb water. The bathroom smells and there are lots of small cockroaches in the room. The breakfast is lacking in variety, even though it's quite expensive for a 3-star hotel. Check-in is at 3 p.m., which is incredibly slow. Please fix this.
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1 people find it helpful
A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
It was wonderful, near to city center.
1 people find it helpful
R***y
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
So far, this hotel is actually good considering the price. Cleanliness is so-so. The only notes I have are about the Wi-Fi, which doesn't reach the room at all, and the AC is completely useless. It's actually colder outside than in the room. Besides that, there was a cockroach in the room at night :( I hope the hotel maintenance is better.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
Room cleanliness needs to be improved. There were no towels in the room, and I went downstairs to ask for them at the front desk. The receptionist said they were out of stock due to laundry issues. An hour later, towels were delivered to the room. I recommend that hotel management pay more attention to room cleanliness, especially the bathroom. I hope this helps. Thank you.
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2 people find it helpful
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
Very good for those who enjoy urban holidays, close to Pasar Baru, Chinatown, etc.
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1 people find it helpful
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is very strategic because it is in the city center.
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1 people find it helpful
Deni S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel is quite good, close to the shopping center.
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1 people find it helpful
S***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
The room wasn't very clean, and some of the amenities were seriously lacking. The soap and shampoo were replaced; they didn't smell good at all. The bathroom trash can was rusty and ugly, and it couldn't be opened with a step. The bathroom door was a bit oddly designed; when you opened it, it hit the shower door. The TV had a bad picture, probably a signal issue.
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3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 15 week(s) ago
We stayed on the 3rd floor. The room was dirty, with two small cockroaches. The bathroom smelled and wasn't cleaned properly; the sink was cracked, and the toilet hadn't been flushed. The staff were friendly and very helpful.
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1 people find it helpful
L***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 15 week(s) ago
The hotel room door was broken (though I eventually got a new room with a door that wasn't broken). The towels were worn, torn, and smelly. There were small cockroaches. The hot water wasn't hot. Overall, it wasn't great for that price. If it were 200, then so be it.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 15 week(s) ago
Hopefully, in the future, the issues of bathroom waste and breakfast food will improve. Best of luck.
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1 people find it helpful
R***y
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
Dirty sheets, broken shower hanger, small water, not hot.
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Hafez H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly and helpful staff, clean rooms.
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j***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 17 week(s) ago
The overall quality of the facilities is good, except for a slight drawback in the bathroom, where the water is a bit difficult to drain. Hopefully, the TV will be replaced with an Android TV soon to keep up with the times.
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1 people find it helpful
Novia H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The location is very strategic near the city center and culinary spots of Bandung.
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Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.