Harlys Residence

Explore Harlys Residence
8.4
Very Good
From 7,436 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.2

People often mention about Harlys Residence
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Staff Friendliness (158)
Accessibility (154)
Bedroom (153)
Distance to City Center (151)
Surroundings (144)
Ambiance (144)
Room Space (142)
Bathroom (134)
Taste (121)
Hotel Area (110)
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Traveler Reviews Harlys Residence

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40
Customer reviews
Natasya S.
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6.7
/10
Reviewed 1 day(s) ago
The staff is not friendly when I ask them to check the AC in my parents' room. They help, but their expressions are hard to explain. Also, when I am enjoying my meals, the staff always seem to be observing every guest, which is totally uncomfortable because they have already prepared the meals by portion, so in my mind, they should not need to worry about the food. Actually, the room is comfortable, the cleanliness is basic, and they have a water heater, so no problem with the room.
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R***d
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9.3
/10
Reviewed 4 day(s) ago
Walking distance to nearby traditional market, shopping malls, bus stops, and BRT stations. Surrounded by convenience stores, street food hawkers, cafes, and laundromats. Room and building seemed very well maintained. Was assigned room 308 and found a tiny dead roach under the bedside table. Told housekeeping at 3 PM when leaving for dinner outside, then came back to hardly find any signs of handling. No big deal personally, so I decided to clean it up myself, then found another one climbing the bathroom wall. Drainage issue, I guess; might be wrong though. Included breakfast came portioned and tasted fine despite limited meal options. I could ask the staff, but a written menu and allergen information would be appreciated.
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a***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
First time here, everything is good and affordable, recommended🫰🏻
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Highly recommended to come here.
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J***N
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8.5
/10
Reviewed 7 day(s) ago
Good, worth the price, cold AC, great.
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Johanes M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excellent service. Good facilities. Close to everything. Clean rooms. Friendly staff.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 1 week(s) ago
Overall, my stay here was quite comfortable. The room was clean and the staff was responsive when needed. However, the room wasn't cleaned during our two-night stay. Hopefully, housekeeping will be more focused in the future to improve guest comfort.
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T***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Privacy for soundproofing from the next room can still be heard.
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1 people find it helpful
M***d
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Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This one in West Jakarta is really good, with affordable prices. Whether you want to buy food or snacks, everything is available nearby. Indomaret is within walking distance, and Transjakarta is just a short walk away. Clean rooms, responsive staff. Worth the money.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Customer service has been improved again! 👍
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R***a
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
I really like the view from the room, the room is clean, the breakfast is quite delicious.
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1 people find it helpful
Tan J. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The hotel is close to Central Park and TA. There are plenty of food stalls nearby, so you don't have to worry about finding food. The rooms are clean, and breakfast includes fried rice, eggs, and bread.
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4 people find it helpful
S***y
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
Nice, clean, close to everything, and very comfortable here. The toilets are also okay.
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended, everyone must come.
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1 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoyed staying at Harley
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Santi A.
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Transit
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8.5
/10
Reviewed 5 week(s) ago
Pretty good, room service needs to be improved! 🙏
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P***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The staff was friendly, but the hotel's rules were lax. This was the first time I'd encountered a hotel that didn't allow smoking, even though the initial booking had specified a smoking room.
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3 people find it helpful
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The cleanliness was lacking, and the bed was also untidy. When I first entered the room, I saw trash wrapped up under the bed. I found the room's cleanliness lacking. The bottles weren't thrown away, which seemed haphazard. Cleanliness needs to be improved.
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1 people find it helpful
A***n
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
Everything was okay except the AC in the room I was staying in wasn't cold enough, even though it was already 16.
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A***a
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
This hotel is very comfortable.
3 people find it helpful
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