Overall Ratings & Reviews Puteri Gunung Hotel

beautiful surrounding and clean cool air. location at main road, pass the city of Lembang. lots of resto in front of the hotel for dinner/lunch. lovely and wide garden area with pine trees to explore may be difficult to bring older family members, suggestion: allow car to enter into cluster of rooms/villas and drop family and luggages near the room/villa. otherwise even bringing own lugages is challenging, need help from staff. or better hotel offers electric buggy cars to move people.

It was a pleasure staying here.

I really like the sound of nature. The staff are all friendly, polite, and responsive. However, the wardrobe in the room is not well maintained, smelling of wood and damp. The lamp near the bed is also clearly dusty.

The hotel is easy to find, located on the side of the road, the food is varied, abundant in stock and tastes good, the only downside is that the bathroom is not very clean and the sheets have yellow spots for some reason, overall, it was very memorable staying here because in the morning we could take a walk while surrounded by the pine forest with cool and fresh weather.

The atmosphere is really cool, the breakfast is delicious, there are lots of choices too

located on the edge of the main road, about 10 kilometers from Dusun Bambu and 7 kilometers from Lembang Park Zoo, a hotel with a very large area, an old building but quite well maintained, the rooms are quite large, and quite cold even without AC because the Lembang area is already cold, unfortunately the refrigerator didn't work, and the room phone didn't connect (dead), when I wanted to call the house keeper/receptionist when I needed it, thankfully there was an officer who was cleaning another room in the hallway, so I could immediately convey it to the officer,, oh yeah, the staff are friendly, and immediately quickly lifted my bag to the room on the 2nd floor even though I had to climb the stairs. there is a large swimming pool and a hot water pool, suitable for children's entertainment,, the variety of food in the restaurant is also quite a lot, and for children over 6 years old they are charged 70 thousand/person. besides, across from the hotel there is a Sambal Bakar restaurant, so you don't need to be confused about lunch/dinner. recommended hotel for family vacations in Lembang, always successful...

Nice, calming the heart and mind.

A pleasant holiday with a natural, cool atmosphere. Location in front of a large road, easy access. Across the road is a view of the garden.

One of the recommended hotels in the Lembang area, the price is quite affordable even though it looks like an old building, the breakfast choices are quite varied and the hotel staff are helpful, typical of Bandung mothers 😁

The view is really nice in the morning. It's just tiring if you get a room that's a bit far because you can only walk carrying your suitcase. Btw, this is an old school hotel.

The hotel staff is very friendly, the atmosphere is beautiful with lots of trees. Cool, fresh, and there is a hot water pool even though it is not big.

maybe because it's an old school hotel so it feels really spooky the floor is dusty the pillows smell of wasp oil maybe they were used by previous guests and not replaced in short it feels really scary sleeping there, the atmosphere is scary

The staff is friendly, also good at delivering goods., Quick, cool atmosphere in the afternoon, evening, morning, suitable for families.. The swimming pool is cold, spacious and quite good, there is a warm pool even though the size is minimalist... Satisfying and enjoyable.

The hotel staff was very friendly and helpful during the check-in process.

Nice garden view, hotel room, swimming pool

It's cool, everything is fun. I'll stay again next time

Overall I like staying here with my family, just input for the moldy wall paint should be fixed so that guests are more comfortable. God willing, in the future will stay again.

Very nice and pleasant nice room. cool atmosphere will come here again

Staying here, the air is nice and cool, but the bathroom, especially the toilet, smells a bit like urine, in my opinion, the breakfast menu is lacking.

Even though it's an old hotel, the service, cleanliness, food (breakfast is great) overall I was satisfied staying here.