Since I live in Makassar, Claro has become my go-to hotel. I've stayed at Claro many times and attended events there. The rooms are comfortable, and the atmosphere is also pleasant. However, sometimes, when there's an event, like a wedding or something else, the lobby gets a bit crowded.
The food is pretty good, I like it. It's top-notch when it comes to hotels. Claro is the champion.