Are there any parking spots at CLARO Makassar ?

Yes: Yes, there are parking spots at CLARO Makassar

Is there a swimming pool at CLARO Makassar?

Yes, a swimming pool is available at CLARO Makassar.

Does CLARO Makassar offer airport transfers?

Yes, CLARO Makassar provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about CLARO Makassar?

CLARO Makassar is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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CLARO Makassar

Name: CLARO Makassar
Address: Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222, Jalan AP Pettarani No. 3, Sulawesi Selatan, 90222, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

14,589 reviews

What Guests Say About Their Stay

Bedroom (481)

Staff Friendliness (457)

Distance To City Center (445)

Room Space (441)

Summarized by AI

Past guests frequently mention the excellent service and strategic location of the hotel. Many appreciate the friendly and helpful staff, as well as the cleanliness and comfort of the rooms. The breakfast is also a highlight, with guests praising the variety and quality of the food. The hotel's facilities, such as the swimming pool, are well-received, making it a popular choice for families and business travelers alike.

R***i

10.0

/ 10

On March 4th, we had a work assignment to Makassar. When I asked my friend, he recommended that Hotel Claro was a highly recommended hotel. Before booking on the app, I first checked the hotel's condition on the website. Finally, I tried booking a hotel for 2 nights, ordering a deluxe room. From the moment I arrived at Hotel Claro, the service was friendly and efficient, and seeing the room was very satisfying, large, clean. Next time I have a business trip to Makassar, I will definitely book a hotel at Claro, because it is in the city center, and close to the airport because the hotel is very close to the toll road.

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m***d

10.0

/ 10

I stayed at the Claro for a meeting. When I made the reservation, I requested that my room be close to, or have an elevator in the same direction as, the meeting room. The receptionist was very welcoming and selected a room that would make my stay at the Claro easier.

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Verified Traveler

10.0

/ 10

Every time we visit Makassar, Hotel Claro is always our family's top choice for a staycation. The rooms are comfortable, the breakfast is delicious and varied, and the pool is spacious, making it a delight for our kids to swim in.

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Verified Traveler

10.0

/ 10

The hotel staff was friendly. The hotel was clean, especially the swimming pool, and the breakfast menu was varied. 👏 I definitely want to go there again next time.

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Verified Traveler

10.0

/ 10

The room was spacious, clean, and comfortable with a soft king-size bed. Breakfast was varied and delicious. The staff was friendly and prompt, and the hotel's location was excellent. Overall, it was a pleasant stay and recommended for both staycations and business trips.

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In the Area

See Map

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at CLARO Makassar is a good choice when you are visiting Pettarani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around CLARO Makassar

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

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Discover More About CLARO Makassar

Location

Staying at CLARO Makassar is a good choice when you are visiting Pettarani.

About CLARO Makassar

Whether you are planning an event or other special occasions, CLARO Makassar is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Makassar is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Makassar provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Makassar, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Makassar is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Makassar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Makassar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Makassar.

All facilities in CLARO Makassar

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast served to the table
Breakfast (surcharge)
Dining area
Fullboard with non-alcoholic drinks
Gala dinner
Halfboard with non-alcoholic drinks
Nightclub
Poolside bar
Pub
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal
Winery

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Things to Do

Entertainment for adults
Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Airport transfer
Car rental
Secure parking
Valet parking
Valet parking (surcharge)

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops

Sports and Recreations

Billiard
Fitness center

Connectivity

LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Makassar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CLARO Makassar	590
Number of floors in CLARO Makassar	17
Another facilities in CLARO Makassar	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in CLARO Makassar

What are available facilities at CLARO Makassar?

There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CLARO Makassar?

The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does CLARO Makassar provide breakfast?

Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of CLARO Makassar

CLARO Makassar has a 4.0-star rating.

How many floors does CLARO Makassar have?

CLARO Makassar has 17.

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More Reviews from Other Guests in CLARO Makassar

Overall Ratings & Reviews CLARO Makassar

Traveloka (14,537)

Other sources (52)

8.6

Very Good

From 14,537 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

Summarized by AI

Room Cleanliness

Guests consistently highlight the cleanliness of the rooms as a major positive aspect of their stay. Many reviewers specifically mention that the rooms are well-maintained, tidy, and contribute significantly to their overall comfort. Cleanliness is noted as a key factor in making their stay enjoyable and comfortable.

Food Quality

The quality of the food receives positive feedback, with many guests enjoying the variety and taste of the meals offered. Several reviews mention the delicious food served in the restaurant and through room service, highlighting the generous portions and satisfying flavors. While some find the breakfast to be standard, the overall culinary experience is well-regarded.

Strategic Location

The hotel's strategic location is frequently praised by guests, noting its convenient access to the airport, city center, and other attractions. Many appreciate the ease of getting around and the proximity to key destinations, making it an ideal choice for both business and leisure travelers. The location is often cited as a significant advantage, enhancing the overall stay experience.

People often mention about CLARO Makassar

All

Bedroom (279)

Staff Friendliness (264)

Distance to City Center (246)

Room Space (246)

Accessibility (240)

Ambiance (238)

Bathroom (226)

Hotel Area (221)

Taste (221)

Variety (221)

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Traveler Reviews CLARO Makassar

Number of reviews per page

Customer reviews

Clara S. I. S.

10.0

/10

Reviewed 2 day(s) ago

Always comfortable staying here, basically all the staff are helpful.

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N***y

Leisure

10.0

/10

Reviewed 6 day(s) ago

Friendly hotel staff. Clean rooms.

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A Nurul H.

10.0

/10

Reviewed 6 day(s) ago

I like it most because I can use Netflix.

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S***a

10.0

/10

Reviewed 7 day(s) ago

Good, friendly and agile staff

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Very impressed, affordable and comfortable and the food menu is perfect.

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Verified Traveler

Business

10.0

/10

Reviewed 1 week(s) ago

In short, everything was satisfactory. If I go to Makassar again, I will stay at Hotel Claro again.

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S***n

10.0

/10

Reviewed 1 week(s) ago

The service from 8 years ago until now has been incredibly satisfying.

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R***i

Business

10.0

/10

Reviewed 1 week(s) ago

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1 people find it helpful

S***i

9.4

/10

Reviewed 2 week(s) ago

Strategically located in the city center, close access to everywhere, suitable for business trips and staycations, as well as holidays.

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S***i

9.4

/10

Reviewed 2 week(s) ago

The taste of the food varies, it's all delicious and the chef and staff are friendly.

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S***i

9.1

/10

Reviewed 2 week(s) ago

The hotel has a nice view and has friendly and smiling staff.

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S***i

Staycation

8.5

/10

Reviewed 2 week(s) ago

The staff is friendly and kind, polite, and the service is fast.

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m***d

Business

10.0

/10

Reviewed 2 week(s) ago

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2 people find it helpful

M***M

Staycation

10.0

/10

Reviewed 2 week(s) ago

Check-in/out time was fast and pleasant.

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M***M

Staycation

10.0

/10

Reviewed 2 week(s) ago

Comfortable & pleasant, suitable for staycation & family vacation

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M***M

Staycation

10.0

/10

Reviewed 2 week(s) ago

It was pleasant and the check-in & out time was fast.

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for reviewing your stay at Claro Makassar on Traveloka. We are delighted to hear that you had a positive experience during your stay and that the check-in and check-out process was quick and easy. Your compliments motivate the entire Claro Makassar team to continue striving to provide efficient, friendly, and professional service to all guests. We hope to welcome you back to Claro Makassar for your next stay. Sincerely, Angkiat Sinaga, General Manager

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Verified Traveler

Staycation

8.8

/10

Reviewed 2 week(s) ago

The hotel staff was friendly and very helpful to me, the room was comfortable, clean, and fragrant.

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted to hear that you appreciated the friendliness and assistance of our hotel staff and that you enjoyed the comfortable, clean, and pleasantly scented room throughout your stay. Your compliments motivate the entire Claro Makassar team to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back to Claro Makassar on your next visit. Sincerely, Angkiat Sinaga, General Manager

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Febrianto G. S.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Great and comfortable staycation

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted to hear that you enjoyed your comfortable stay at our hotel. Your compliments motivate the entire Claro Makassar team to strive for the best service and maintain the quality of facilities for the comfort of all our guests. We hope to welcome you back to Claro Makassar in the future. Sincerely, Angkiat Sinaga, General Manager

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A***i

Business

8.5

/10

Reviewed 3 week(s) ago

Great, legendary hotel but still clean

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted that you rated Claro Makassar Hotel as a legendary hotel that consistently maintains its cleanliness. Your compliments inspire all our staff to strive to maintain the highest standards of hygiene, facilities, and service to ensure every guest has a comfortable and memorable stay. We hope to welcome you back to Claro Makassar Hotel in the future. Sincerely, Angkiat Sinaga, General Manager

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Hartanto K.

10.0

/10

Reviewed 3 week(s) ago

Hotel rooms reach international standards.

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Accommodation's Reply

13 Mar 2026

Dear Valued Guest, Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted to hear that you rated our rooms as meeting international standards. Your compliments motivate the entire Claro Makassar team to continue striving to maintain the highest quality facilities, comfortable rooms, and excellent service for all our guests. We look forward to welcoming you back to Claro Makassar for your next stay. Sincerely, Angkiat Sinaga, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.