How many rooms does CLARO Makassar have?

CLARO Makassar has 590 rooms in total.

Is there parking at CLARO Makassar?

Yes, CLARO Makassar provides a car park. Please contact the property directly for more details.

Does CLARO Makassar have a swimming pool?

Yes, a swimming pool is available at CLARO Makassar.

Does CLARO Makassar provide airport transfer?

Yes, CLARO Makassar provides airport transfer upon request. Please contact the property directly for more details.

What are the guest reviews for CLARO Makassar?

CLARO Makassar is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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CLARO Makassar

Name: CLARO Makassar
Address: Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222, Jalan AP Pettarani No. 3, Sulawesi Selatan, 90222, Indonesia
Rating: 8.5

Hotels

Preferred Partner Plus

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8.5

/10

Very Good

15,241 reviews

What Guests Say About Their Stay

Bedroom (636)

Staff Friendliness (611)

Distance To City Center (594)

Room Space (591)

Nur I. A.

10.0

/ 10

Basically, every time I have the good fortune to vacation at Hotel Claro, I'm satisfied with everything 🥰 Especially recently, I was upgraded to a more wow-cool place without any additional costs 🤗

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N***r

8.5

/ 10

Check-in and check-out were fast, the rooms were comfortable and clean. The food was plentiful and delicious. I've stayed at Claro many times 👍

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a***i

10.0

/ 10

Nice hotel for a wedding event, good food, good access to anywhere. Recommend this hotel for stay and wedding.

Mardiana A.

10.0

/ 10

I've stayed here 3 times, the food is delicious, the rooms are comfortable, the service is friendly, it's definitely recommended 🥰

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Firdayani H. A.

10.0

/ 10

If I could give 7 stars, I would give 7 stars. Hehehe, starting from the receptionist, bellboy to CS, everyone is friendly and the service is great, in short, it is highly recommended for family vacations, in short, if I go to Makassar, I will stay here again, Claro is indeed the best since the past.

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In the Area

See Map

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Staying at CLARO Makassar is a good choice when you are visiting Pettarani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in CLARO Makassar

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around CLARO Makassar

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

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Discover More About CLARO Makassar

Location

Staying at CLARO Makassar is a good choice when you are visiting Pettarani.

About CLARO Makassar

Whether you are planning an event or other special occasions, CLARO Makassar is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Makassar is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Makassar provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Makassar, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Makassar is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Makassar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Makassar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Makassar.

All facilities in CLARO Makassar

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast served to the table
Breakfast (surcharge)
Dining area
Fullboard with non-alcoholic drinks
Gala dinner
Halfboard with non-alcoholic drinks
Nightclub
Poolside bar
Pub
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal
Winery

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Things to Do

Entertainment for adults
Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Airport transfer
Car rental
Secure parking
Valet parking
Valet parking (surcharge)

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops

Sports and Recreations

Billiard
Fitness center

Connectivity

LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Makassar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CLARO Makassar	590
Number of floors in CLARO Makassar	17
Another facilities in CLARO Makassar	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in CLARO Makassar

What are available facilities at CLARO Makassar?

There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CLARO Makassar?

The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does CLARO Makassar provide breakfast?

Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does CLARO Makassar have?

CLARO Makassar is a 4.0-star hotel.

How many floors does CLARO Makassar have?

CLARO Makassar has 17 floors.

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More Reviews from Other Guests in CLARO Makassar

Overall Ratings & Reviews CLARO Makassar

Traveloka (15,186)

Other sources (55)

8.6

Very Good

From 15,186 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar

All

Bedroom (335)

Staff Friendliness (321)

Distance to City Center (297)

Ambiance (296)

Room Space (296)

Accessibility (293)

Bathroom (279)

Hotel Area (271)

Variety (271)

Taste (266)

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Traveler Reviews CLARO Makassar

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Customer reviews

Iskandar

8.5

/10

Reviewed 6 day(s) ago

The room was spacious enough and adequate for resting. The bathroom was also quite spacious, although some fixtures needed improvement.

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C***l

8.5

/10

Reviewed 7 day(s) ago

Nice, very clean and complete facilities.

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A***a

Business

9.1

/10

Reviewed 2 week(s) ago

Staff accommodating and fast response to room service and used to handling multiple events simultaneously, but the AC didn't get cold fast enough.

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Family favorite hotel, continue to improve the best service of this hotel.

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The staff are amazing, friendly and fun.

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zul f. b.

8.5

/10

Reviewed 3 week(s) ago

Best for comfort according to price

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Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. Zul F. B., Thank you for reviewing your stay at Claro Makassar on Traveloka. We are delighted to hear that you felt comfortable during your stay and considered the experience worthwhile. Your compliments motivate the entire Claro Makassar team to strive for the best service, quality facilities, and the most valuable stay experience for all guests. We hope to welcome you back to Claro Makassar next time and provide you with an even more memorable experience. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar

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zul f. b.

8.5

/10

Reviewed 3 week(s) ago

Best for comfort according to price

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Accommodation's Reply

20 Jul 2026

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N***y

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and helpful.

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Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. N*y, Thank you for reviewing your stay at Claro Makassar on Traveloka. We are delighted to hear that you were satisfied with the friendliness and assistance of all our staff throughout your stay. Your compliments are a very meaningful reward for the entire Claro Makassar team. This motivates us to strive for friendly, responsive, and professional service to ensure every guest has the best possible stay experience. We hope to welcome you back to Claro Makassar on your next visit and provide you with an even more memorable experience. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar

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Golden l.

10.0

/10

Reviewed 4 week(s) ago

Good hotel, comfortable, good service.

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Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. Golden L., Thank you for reviewing your stay at Clara Makassar Hotel on Traveloka. We are delighted to hear that you were comfortable during your stay and satisfied with the services we provided. Your compliments motivate the entire Clara Makassar team to strive for friendly and professional service, as well as maintaining the quality of our facilities, so that every guest has the best possible stay experience. We hope to welcome you back to Clara Makassar Hotel for your next stay and provide you with an even better experience. Sincerely, *Angkiat Sinaga* General Manager, Clara Makassar Hotel

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N***h

8.5

/10

Reviewed 4 week(s) ago

It would be fun to watch the 2026 World Cup together

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Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. N*h, Thank you for reviewing your stay at Claro Makassar on Traveloka. We are delighted to hear that you enjoyed watching the 2026 FIFA World Cup with us. We strive to provide a comfortable and memorable stay experience through various activities and special moments that our guests can enjoy. We are pleased to know that these activities were a part of your enjoyable experience during your stay at Claro Makassar. We hope to welcome you back to Claro Makassar again in the future and provide you with an even more memorable experience. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar

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M***a

Business

8.5

/10

Reviewed 4 week(s) ago

Okay, the room is comfortable, breakfast is quite varied.

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Accommodation's Reply

20 Jul 2026

Dear M*a, Thank you for your review of your stay at Claro Makassar on Traveloka. We are delighted to hear that you were comfortable with the room we provided and enjoyed the varied breakfast menu. Your compliments motivate the entire Claro Makassar team to strive to maintain the quality of service, the comfort of the rooms, and to provide an even more diverse and high-quality breakfast for all guests. We hope to welcome you back to Claro Makassar on your next stay and provide you with an even better experience. Sincerely, *Anguit Sinaga* General Manager, Claro Makassar

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Andi I. R.

Leisure

8.5

/10

Reviewed 4 week(s) ago

Clean and close to MP mall.

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2 people find it helpful

Accommodation's Reply

20 Jul 2026

Dear Mr. Andi I. R., Thank you for your review of your stay at Claro Makassar on Traveloka. We are delighted to hear that you were satisfied with the cleanliness of our hotel and Claro Makassar's excellent location near Panakkukang Shopping Mall. Your compliments motivate the entire Claro Makassar team to strive for continued cleanliness, the best service, and to provide a comfortable stay for all guests. We hope to welcome you back to Claro Makassar for your next stay and provide you with an even more memorable experience. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar

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L***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

Excellent in guest service.

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Accommodation's Reply

20 Jul 2026

Dear Ms./Mrs. L*y, Thank you for reviewing your stay at Claro Makassar on Traveloka. We are delighted to hear that you rated our service as *Excellent*. Your compliments are a very meaningful reward for the entire Claro Makassar team. This motivates us to strive for friendly, professional, and dedicated service to provide the best possible stay experience for all our guests. We hope to welcome you back to Claro Makassar for your next stay and provide you with an even more memorable experience. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar

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L***y

Leisure

10.0

/10

Reviewed 4 week(s) ago

Excellent in guest service.

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1 people find it helpful

Accommodation's Reply

20 Jul 2026

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D***y

Staycation

10.0

/10

Reviewed 4 week(s) ago

The elevator was full, waiting almost 30 minutes.

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Accommodation's Reply

20 Jul 2026

Dear Mr./Ms. D*y, Thank you for taking the time to share your review of your stay at Claro Makassar Hotel through Traveloka. We apologize for the inconvenience you experienced regarding the approximately 30-minute wait for the elevator. We understand that this situation can be very inconvenient, especially when the hotel has a large number of guests using the elevator simultaneously. Your feedback has been taken into consideration to evaluate the management of elevator usage and the readiness of our team to handle situations with a high volume of users, in order to provide more efficient service. Thank you for your valuable feedback. We sincerely hope to welcome you again to Claro Makassar Hotel and provide you with an even more comfortable stay that meets your expectations. Sincerely, *Angiat Sinaga* General Manager, Claro Makassar Hotel

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Fidriati

10.0

/10

Reviewed 4 week(s) ago

Very satisfied... Thank you

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Accommodation's Reply

20 Jul 2026

Dear Mr. Fidriati O.M., Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted to hear that you were satisfied with your stay with us. Your compliments and gratitude are a very meaningful motivation for the entire Claro Makassar team to strive to provide the best service, maintain the comfort of our facilities, and deliver a memorable stay experience for all our guests. We hope to welcome you back to Claro Makassar Hotel for your next stay and provide you with an even more memorable experience. Sincerely, *Anguiat Sinaga* General Manager, Claro Makassar Hotel

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Wardana M. H.

Staycation

10.0

/10

Reviewed 4 week(s) ago

A representative hotel for staying and meeting at MKS, very good for vacation, easy access to the toll road.

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Accommodation's Reply

20 Jul 2026

Dear Mr. Vardana M.H., Thank you for reviewing your stay at Claro Makassar Hotel on Traveloka. We are delighted to hear that you found Claro Makassar Hotel to be a suitable choice for your stay and needs in Makassar. We appreciate your appreciation for the convenient location to the hotel, including easy access to the expressway, making Claro Makassar a convenient choice for both leisure and business travel. Your compliments motivate the entire Claro Makassar team to strive for the best service, facilities that cater to diverse guest needs, and a comfortable and memorable stay experience. We hope to welcome you back to Claro Makassar in the future. Sincerely, *Anguit Sinaga* General Manager, Claro Makassar Hotel

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

Stayed 2 nights at this hotel, very comfortable and worth it.

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Harika P.

Business

7.0

/10

Reviewed 5 week(s) ago

A star-rated hotel with numerous family events. Elevator waits can be 15-30 minutes for going up or down. Event flow needs improvement. Breakfast is very busy; perhaps more and more breakfast locations need to be allocated.

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Accommodation's Reply

20 Jul 2026

Dear Ms. Harika P., Thank you for taking the time to share your experience staying at Claro Makassar Hotel through Traveloka. We appreciate your positive review of Claro Makassar Hotel, which offers numerous amenities and family-friendly activities for guests to enjoy. We apologize for the inconvenience you experienced regarding the waiting time for the elevator and the relatively crowded breakfast area. We understand that this situation may reduce comfort, especially when the hotel occupancy rate is high and multiple events/activities are taking place simultaneously. Your feedback regarding the management of activity flow, elevator usage management, and breakfast area allocation is important to us. We will review this with the relevant teams so that in the future we can improve our operational management to ensure guests have a comfortable experience even when the hotel is busy. Thank you for your valuable feedback. We sincerely hope to welcome you again to Claro Makassar Hotel and provide you with an even better stay experience that meets your expectations. Sincerely, *Angkiat Sinaga* General Manager, Claro Makassar Hotel

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M***h

10.0

/10

Reviewed 5 week(s) ago

The hotel is clean, the breakfast choices are very varied.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Payment Partners

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia