Overall Ratings & Reviews Hotel Boss

Traveloka (8,617)
Other sources (1,207)
8.5
Very Good
From 8,617 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.0

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Boss
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Staff Friendliness (191)
Bedroom (178)
Accessibility (176)
Distance to City Center (172)
Check-in/out Time (169)
Bathroom (168)
Hotel Area (157)
Surroundings (155)
Wifi (150)
Ambiance (145)
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Traveler Reviews Hotel Boss

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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Very satisfied, access to the hotel is very easy after exiting the Lavender MRT. Pass McDonald's, follow the sidewalk along the bus stop on the right side of the road, continue until the traffic light ends on the right side of the hotel. Rain is also safe for pedestrians. You can enter your room until 2 PM. You can leave your luggage before or after check-in. The room and bathroom are clean, comfortable, have Wi-Fi, hairdryer, hot water. You can do laundry and ironing on the 4th floor. Very satisfied.
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Accommodation's Reply
19 Jun 2026
Dear G***t, Thank you for taking the time to share your feedback. We are delighted to hear that you had a very satisfying stay with us and found our hotel easily accessible from Lavender MRT. It is also wonderful to know that you appreciated the convenience of our luggage storage service, as well as the cleanliness and comfort of the room and bathroom. We are glad that the in-room amenities and facilities such as Wi-Fi, hairdryer, hot water, and the laundry and ironing facilities on Level 4 added to your overall convenience during your stay. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue delivering excellent guest experiences. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Hidayah (Ms) Hotel Boss Team
De Yuni N. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Everything was good, but the room did not include complimentary mineral water.
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Accommodation's Reply
19 Jun 2026
Dear De Yuni N. K., Thank you for taking the time to share your feedback. We are pleased to hear that you found your overall stay enjoyable. We also appreciate your comment regarding the bottled water in the room. Please allow us to share that, in support of our sustainability efforts, we do not provide bottled water in guest rooms. Instead, each room is equipped with a filtered water system for guests’ convenience. In addition, a water cooler and ice machine are available on Level 4 for guests to refill their bottles at any time. Our team is also always happy to assist should you require any guidance on using the in-room system. Your feedback is valuable to us as it helps us improve guest communication, and we hope to welcome you back again for another pleasant stay. Warm regards, Hidayah (Ms) Hotel Boss Team
F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Decent and affordable hotel. Check-in and check-out was very easy and quick. I like that they provide very loose check-out time, easier for tourists to arrange anything before leaving.
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Accommodation's Reply
19 Jun 2026
Dear F***h, Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel decent and affordable, and that you had a smooth and efficient check-in and check-out experience. It is also wonderful to know that our flexible check-out time was convenient for your travel arrangements. Your kind comments are greatly appreciated and will be shared with our team as encouragement to continue providing a pleasant guest experience. We look forward to welcoming you back again on your next visit. Warm regards, Hidayah (Ms) Hotel Boss Team
Tie N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Mr. Andrew from Boss Hotel front desk. Very good and helpful. 👍
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Accommodation's Reply
19 Jun 2026
Dear Tie N., Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us and that Mr Andrew from our front desk was very helpful during your visit. Your kind words will certainly be shared with him as encouragement. We truly appreciate your support and look forward to welcoming you back again for another pleasant stay. Warm regards, Hidayah (Ms) Hotel Boss Team
D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
The lobby is nice and large. The location is decent, and it's quite close to the MRT and restaurants.
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Accommodation's Reply
19 Jun 2026
Dear D***y, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our spacious lobby and found our location convenient, with easy access to the MRT station and nearby dining options. Your comments are greatly appreciated and will be shared with our team as encouragement to continue providing a pleasant guest experience. We look forward to welcoming you back again for another stay. Warm regards, Hidayah (Ms) Hotel Boss Team
M***.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
James, very good. Helped me with my request promptly. Thank you.
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Accommodation's Reply
19 Jun 2026
Dear M***., Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us and that Mr James was able to assist you promptly with your request. Your kind words will certainly be shared with him as encouragement. We truly appreciate your support and look forward to welcoming you back again for another pleasant stay. Warm regards, Hidayah (Ms) Hotel Boss Team
JUANDA S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Mr. James was very helpful with check-in. He was friendly, kind, and polite. Thank you, hotel boss.
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Accommodation's Reply
19 Jun 2026
Dear Juanda S., Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us and that Mr James was very helpful during your check-in. It is wonderful to know that his friendliness, kindness, and polite service made a positive impression on your experience. Your kind words will certainly be shared with him as encouragement. We truly appreciate your support and look forward to welcoming you back again for another pleasant stay. Warm regards, Hidayah (Ms) Hotel Boss Team
Tie N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Mr. Andrew from the front desk was very good and helpful. 👍
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Accommodation's Reply
19 Jun 2026
Dear Tie N., Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us and that Mr Andrew from our front desk was very helpful during your visit. Your kind words will certainly be shared with him as encouragement. We truly appreciate your support and look forward to welcoming you back again for another pleasant stay. Warm regards, Hidayah (Ms) Hotel Boss Team
Viralda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
We had an early morning flight and arrived at around 10 a.m. at the hotel. We only expected to drop our baggage, but the staff said that we could check in right away at 10 a.m.! It was a lifesaver since we could sleep for a while and had energy for the rest of the day. Love this so much!
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Accommodation's Reply
19 Jun 2026
Dear Viralda, Thank you for taking the time to share your feedback. We are delighted to hear that you had a pleasant stay with us and that our team was able to accommodate your early check-in, allowing you to rest and recharge after your early morning flight. It is wonderful to know that this helped make your stay more comfortable and enjoyable. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering thoughtful and attentive service. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Hidayah (Ms)
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean! 200m to Lavender MRT. Easy access. It is the quality of Worldwide Hotel Group as expected. However, I was surprised by wonderful customer service! After knowing that I would take a night scheduled flight, James at the front desk gave me a special late check-out time. Thank you so much, James! I really appreciate it. Hopefully Hotel Boss will always give special service to customers from time to time!
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Accommodation's Reply
15 Jun 2026
Dear S***o, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay and appreciated our convenient location near Lavender MRT, as well as the cleanliness and overall accessibility of the hotel. It is especially rewarding to know that our service exceeded your expectations. We are very pleased to hear your kind recognition of James at the front desk. His thoughtful assistance in arranging a late check-out to accommodate your evening flight reflects the level of care we strive to provide to our guests. We will be sure to share your compliments with him, as feedback like yours is truly encouraging. Thank you once again for your generous review and for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Sincerely, Hidayah (Ms) | Hotel Boss Team
Sri L. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
all good comfortable strayehis clean
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Accommodation's Reply
12 Jun 2026
Dear Sri L. W., Thank you for your perfect rating and for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay and found everything to be good and clean. Your kind comments are truly appreciated and serve as great encouragement to our team. Thank you for choosing to stay with us. We look forward to welcoming you back to Hotel Boss for another pleasant stay in the future. Sincerely, Hidayah | Hotel Boss Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Stayed 5 days and took the family room. The bed is clean and the bathroom is ok. But the wall is thin (noisy).
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Accommodation's Reply
13 Jun 2026
Dear G***t, Thank you for taking the time to share your feedback and for your excellent rating. We are pleased to hear that you and your family enjoyed your stay with us and that you found the bed clean and the bathroom satisfactory. We also appreciate your comments regarding the noise levels during your stay. We understand the importance of a peaceful environment for our guests and regret any inconvenience caused. Your feedback has been noted and will be shared with the relevant team for review. Thank you once again for choosing Hotel Boss. We look forward to welcoming you and your family back in the future. Sincerely, Hidayah | Hotel Boss Team
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Thomas A. J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Had a wonderful stay at Hotel Boss. The room was very comfortable, with strong air conditioning that kept the room pleasantly cool throughout our stay. The tap water was also clean and clear, which added to the overall convenience and comfort of the stay. Special thanks to James at the reception, who went above and beyond by upgrading our Superior Twin Room to a Superior Queen Room with a beautiful city view and extending our check-out time until 1:00 PM for FREE. His kindness, professionalism, and excellent customer service made our stay even more enjoyable. Highly recommended!
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Accommodation's Reply
12 Jun 2026
Dear Thomas A. J., Thank you for taking the time to share your wonderful feedback and for your excellent rating. We are delighted to hear that you had a comfortable and enjoyable stay with us. It is great to know that you were pleased with the room, air-conditioning, and the quality of our filtered water facilities. A special thank you for recognising James for his exceptional service. We are pleased that his thoughtful assistance, including the room upgrade and complimentary late check-out, helped make your stay even more memorable. Your kind words regarding his professionalism and dedication will certainly be shared with him. We truly appreciate your recommendation and your support. It was our pleasure to host you, and we look forward to welcoming you back to Hotel Boss on your next visit. Sincerely, Hidayah | Hotel Boss Team
S***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
James was really friendly assisting us check in to our room.
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Accommodation's Reply
15 Jun 2026
Dear S***n, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable stay during your business trip and that James provided friendly and helpful assistance during your check-in process. We will certainly share your kind compliments with him, as recognition like yours is truly appreciated. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, Hidayah (Ms) | Hotel Boss Team
F***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
A 4-star hotel in Lavender, close to Bugis and directly across from the mosque. The lobby is very spacious, with a large drop-off and pickup area. There's a bus stop right in front of the hotel. A short walk to the MRT. The rooms are a bit small, but well-equipped, with all amenities provided. The bathroom is also small, but equipped with soap, shampoo, and other amenities. Mineral water is not provided. The swimming pool is quite large, and there's a gym in front of it. There's a children's playground. On the ground floor around the hotel are a row of restaurants with various cuisines, a mini market, and a salon. A 500m walk away is a popular restaurant that's quite popular with tourists. I didn't have breakfast, so I can't comment on the food here. However, the hotel was very busy during my stay. Given its strategic location and affordable price for Singapore, it's certainly expected to be busy. The staff are friendly, and check-in and check-out are very easy. Overall, I give Hotel Boss a 4/5 rating. Providing mineral water would be even better, as not all tourists can drink tap water.
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Accommodation's Reply
09 Jun 2026
Dear F***n, Thank you for taking the time to share such a detailed review following your recent stay with us. We are delighted to hear that you appreciated our strategic location, spacious lobby and drop-off area, nearby public transport access, and the variety of facilities and amenities around the hotel. It is also wonderful to know that you found our staff friendly and the check-in and check-out process smooth and efficient. We sincerely appreciate your constructive feedback regarding room and bathroom size, as well as your comment on drinking water provision. Please allow us to share that, in line with our sustainability efforts, we do not provide bottled water in the rooms. Instead, guests may use the in-room water facilities provided, and additional water dispensers are also available at designated areas within the hotel. Your feedback is valuable, and we will continue to review ways to improve guest comfort. Thank you once again for your thoughtful review and recommendation. We look forward to welcoming you back to Hotel Boss in the future. ♥ Sincerely, Hidayah | Hotel Boss Team
fitria d. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
James, I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were exceptionally friendly, professional, and always willing to assist with any request. Their excellent service made my stay even more enjoyable. I would highly recommend this hotel and look forward to staying here again.
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Accommodation's Reply
11 Jun 2026
Dear Fitria D. W., Thank you for your perfect rating and for sharing such a wonderful review. We are delighted to know that you had a comfortable and enjoyable stay with us. It is especially rewarding to hear your kind comments about the cleanliness of the room and the professionalism and friendliness of our team, particularly James. Your compliments will certainly be shared with him and the rest of our team as encouragement. We truly appreciate your recommendation and are glad that our service helped make your stay even more enjoyable. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, Hidayah | Hotel Boss Team
D***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
Front desk Mr. Fadil, it's really giving us good service and help with the check-in.
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Accommodation's Reply
06 Jun 2026
Dear D***y, Thank you for your wonderful review and for rating your stay with us so highly. We are delighted to hear that Mr. Fadil at the Front Desk provided you with excellent service and assisted you during your check-in process. We will be sure to share your kind compliments with him, as recognition like yours is always appreciated by our team. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant experience in the future. Sincerely, Hidayah | Hotel Boss Team
D***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice hotel in central Singapore.
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Accommodation's Reply
09 Jun 2026
Dear D***g, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed your stay and found our hotel’s location in central Singapore convenient. Your kind feedback is truly appreciated and serves as encouragement to our team. We look forward to welcoming you back to Hotel Boss again in the future. Sincerely, Hidayah | Hotel Boss Team
shintya a. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I was assisted by Iskandae. He gave us the Singapore wheel view. We love to stay here, near the MRT Lavender.
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Accommodation's Reply
06 Jun 2026
Dear Shintya A. L., Thank you for your kind review and for sharing your experience with us. We are delighted to hear that Iskandar provided you with excellent assistance and that you enjoyed the room with a view of the Singapore Flyer. It is also wonderful to know that you appreciated our convenient location near Lavender MRT, making it easy to explore the city. Your kind words will be shared with Iskandar and the rest of our team. We are pleased that you loved your stay with us and look forward to welcoming you back again in the near future. Sincerely, Hidayah | Hotel Boss Team
kadek a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
James provided very good service. Always smiling... I like the hotel boss...
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Accommodation's Reply
03 Jun 2026
Dear Guest, Thank you very much for your kind review and perfect rating. We are delighted to hear that you had an enjoyable stay with us and that James provided you with great service throughout your visit. I will be sure to share your kind words with him, especially your comment about his warm and friendly service. Thank you once again for your feedback and support. We look forward to welcoming you back to Hotel Boss again in the future. Sincerely, Hidayah Hotel Boss Team
Number of reviews per page
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