8.7
Very Good
From 15,032 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Bedroom (254)
Staff Friendliness (248)
Room Space (238)
Bathroom (227)
Variety (227)
Ambiance (219)
Distance to City Center (214)
Taste (211)
Accessibility (210)
Hotel Area (203)
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Traveler Reviews Aston Pasteur

Number of reviews per page
20
40
Customer reviews
T***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 hour(s) ago
I've stayed at Aston Pasteur many times because of its strategic location and family-friendly environment. The food is delicious, and the staff is friendly. We always stay here whenever we get the chance.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Located close to the Pasteur toll gate, the rooms are clean and comfortable.
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 day(s) ago
already twice here, and always misfunctional key card and need to go down and ask the receptionist rechecked
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Winda Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
My kids had a first time staying overnight, and they were all so happy they didn't want to leave. Thank you, Aston Pasteur👍🏼👍🏼
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Henny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Strategic location, comfortable and clean beds, and a varied and delicious breakfast. Recommended for family and friends.
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DENNY M. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Strategic location, comfortable, quiet, and luxurious. The swimming pool is nice, but I wish it had warm water available every day.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Very pleasant, easy access, friendly staff, comfortable rooms, delicious and varied food. However, there is a drawback: the elevator is narrow.
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1 people find it helpful
M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Room as requested, good & fast service, food ok.
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I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I stayed overnight because it's close to the Pasteur toll road, making it easy to access. Plus, there's a fairly large swimming pool and sauna. The great thing is that the pool is open until 8 PM, perfect for those who aren't morning people. The food is delicious, the staff is very friendly, and the rooms are spacious and soundproof.
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+4
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Hotel parking has to be in a different building and requires walking to the hotel with lots of luggage, which is a hassle. Try improving the parking access so it's not in a different building. The food is all delicious and the prices are affordable.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you for your excellent rating and constructive review. We apologize for any inconvenience caused by the separate parking area from the main building. Your feedback is greatly appreciated and will be taken into consideration by management for future improvements. We are also pleased to hear that our food and prices have met your expectations. We look forward to your next visit with even better service. Warm regards, Rennie Sandia, General Manager, Aston Pasteur Bandung.
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T***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Room facilities should be given more attention to their readiness
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you for choosing Aston Pasteur Bandung and for your review and rating. We apologize for any shortcomings in the room facilities during your stay. This feedback is very important to us and we will immediately evaluate it with the relevant team to ensure a similar incident does not happen again. We look forward to welcoming you back with an even better experience. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very friendly & kind, I request a free birthday treat for my husband 🥰🤍 thank you
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+4
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you so much for your review and perfect rating! We are so happy to know that you and your husband enjoyed the special moment with us, especially the little surprise for your beloved husband's birthday. Our entire team, including those who prepared the birthday treats, were very happy to be a part of your happiness. See you again on your next visit, we are ready to welcome you and your family with our best service. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was friendly and very accommodating! Very helpful and cleanliness in the room is a 5-star 👍🏻
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for your perfect score and kind words! We are truly delighted to hear that you enjoyed your stay, especially our staff's friendliness and the cleanliness of the room. Your compliments mean a lot to us, and we will make sure to share them with the entire team. We hope to welcome you back to ASTON Pasteur Bandung soon whether for business or leisure! Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
So far it was good, but please improve the cleanliness
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re glad to know that overall your stay was good. However, we truly regret to hear that the cleanliness did not meet your expectations. Please rest assured that we are addressing this with our housekeeping team for immediate improvement. Your feedback is valuable, and we hope to have the opportunity to welcome you again for an even better stay. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
L***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
comfortable, will come back to stay here again
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you very much for your positive review! We are delighted to know that you enjoyed your stay and plan to return. We look forward to welcoming you back on your next visit, and we look forward to welcoming you back with our best service. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was friendly and helpful. Breakfast was really good and tasty. If you are in a rush, better to check out earlier due to the limitation of lift capacity. Based on our experience, we need to wait around 20 minutes in front of lift due to full capacity. But overall, it was pleasant experience to stay at Aston Pasteur!
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for sharing your experience with us at ASTON Pasteur. We are delighted to hear that you enjoyed the service from our staff and the breakfast we served. We sincerely apologize for the inconvenience regarding the lift waiting time during check-out. Your feedback is truly valuable and will be followed up to improve our service in the future. We look forward to welcoming you back for an even better stay. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for excellent service
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Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you very much for your perfect score and kind words! We are truly pleased to hear that you had an excellent experience with our service. Your satisfaction is our priority, and your feedback motivates us to continue delivering the best hospitality. We look forward to welcoming you back at ASTON Pasteur Bandung. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
O***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly and accommodating. Easy check-in and check out. Breakfast many variables. Overall good!
2 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you very much for your perfect rating and wonderful feedback! We are delighted to know that you enjoyed the friendly service, smooth check-in/check-out process, and the variety of our breakfast selection. Your satisfaction means a lot to us, and we hope to welcome you back again for another pleasant stay at ASTON Pasteur Bandung. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The location is very strategic, not far from the toll exit. There are many eateries nearby.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you for taking the time to leave a positive review of your experience with us at Aston Pasteur Bandung. We are delighted to learn that the hotel's strategic location and easy access added value to your stay. Reviews like this mean a lot to us and will continue to motivate us to provide the best service to every guest. We look forward to welcoming you back soon for an even more memorable experience. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff were very friendly and helpful, and check-in was quick. The room was spacious and clean. The food was varied and delicious.
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Accommodation's Reply
19 Jul 2025
Dear Valued Guest, Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to leave a positive review. We are very pleased to know that you are satisfied with the service and facilities we provide. Guest comfort and satisfaction are our top priorities, and your appreciation is a great motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit, and we hope that every stay at Aston Pasteur always leaves a pleasant impression. Sincerely, Rennie Sandia, General Manager
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Number of reviews per page
20
40