L***a

8.5

/10

Reviewed 6 day(s) ago

The room we booked was very comfortable, but I found the lighting lacking, and the water was a problem. I woke up at 3:00 a.m. to find the water wouldn't turn on. It was quickly fixed and turned back on, but this happened three times. Perhaps because the room we booked was nestled among the trees, two monkeys came and perched on top of the tent, which was a bit annoying. The food was varied and quite tasty. The staff was very friendly, and the facilities were complete, although some were under maintenance (the gym and outdoor playground). Overall, we had a comfortable stay at JSI Resort.

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Zv

Zhi v.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The place and service are the best, especially the breakfast menu. It's delicious and varied.

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Accommodation's Reply

29 Jan 2026

Dear Mr. Zhi V, Sincerely yours from jsi resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely yours, Ganjar Laksmana, General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Helpful staff, clean rooms, very beautiful location.. Really happy to stay here.

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1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager

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S***a

9.0

/10

Reviewed 2 week(s) ago

No update to visitors who have registered to check in. Just imagine checking in from 1 am, how can you only enter the unit at almost 4 pm. That was also after the lobby was almost empty of visitors and I complained to a different receptionist even though my toddler was already fussy but from their side no one was sensitive, their responsiveness was really lacking. Okay, continuing, maybe the receptionist was the first to hear my complaint and she immediately approached pretending to print documents at the reception desk where I complained with a nervous face "wait a minute ma'am, the cake is being prepared" haahhh prettt the proof is that even after we were given the access card and arrived at the room, the cake still hadn't arrived.

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1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Thank you for your review and feedback. We apologize if your stay did not meet your expectations, particularly regarding the unresponsive service from our staff. Your feedback is extremely important to us, as we will use it to evaluate and improve our services in the future. We assure you that every guest is our top priority without exception, and we will contact the relevant team to further enhance the quality of our service. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, Ganjar Laksmana, General Manager

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M***a

8.5

/10

Reviewed 3 week(s) ago

The room was clean, but the bathroom floor was a bit slippery, and the toilet smelled a bit off. The sliding bathroom door was hard to open and close. The outdoor facilities were very basic, with the mini zoo seemingly neglected, so kids weren't interested. And just a suggestion: please make the jeep music show a children's theme, as it's mostly kids who watch it on weekends. The food was delicious, although a bit sweet, and there was a wide variety. Hopefully, this can be improved. The staff were all very helpful and friendly.

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Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your review. We apologize for the inconvenience you experienced regarding the slightly slippery bathroom floor, the toilet having a slight odor, and the bathroom door being difficult to slide. Your feedback is very important to us, and we will forward it to the relevant team for future improvements. Please note that we are currently working on adding facilities to the outdoor playground area, which will make it even more convenient for guests and families to play there. Thank you for your feedback regarding the music theme during the JSI performance. We will take this suggestion into consideration. We look forward to welcoming you back again for a better experience next time. Sincerely, Ganjar Laksmana, General Manager

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Verified Traveler

Business

8.5

/10

Reviewed 3 week(s) ago

Overall, it's okay. However, cooking utensils weren't available at the villa, but they were provided after a phone call. Hopefully, they'll be available in the future, whether you use them or not.

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2 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a message from JSI Resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. We appreciate your feedback, which we will use in our evaluations to improve the quality of our services in the future. We are delighted that you and your family enjoyed our services and facilities. All of our staff and management sincerely hope to welcome you back to our resort again in the future. Sincerely, Ganjar Laksmana, General Manager

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T***a

9.7

/10

Reviewed 3 week(s) ago

I'll stay here again sometime. The hotel is comfortable, especially for children. It's child-friendly, has lots of facilities. You can have a staycation while on a mini vacation and see the animals at the mini zoo.

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager

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R***a

9.1

/10

Reviewed 3 week(s) ago

My kids were very happy. The resort was so big. But unfortunately, when we went there, the playground was being renovated.

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Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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M***i

Leisure

10.0

/10

Reviewed 3 week(s) ago

The location is close to home, the atmosphere is comfortable and pleasant, there is a mini zoo, the food is delicious, next time I want to go again with a different room

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1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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R***y

8.8

/10

Reviewed 3 week(s) ago

The place is charming, far from the crowds. Perfect for those seeking healing and serenity.

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Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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Septian H. S.

Staycation

10.0

/10

Reviewed 3 week(s) ago

My first stay here was very memorable. I stayed in a Cherokee room with a tent atmosphere and a modern room design. Friendly staff at check-in and check-out, a wide variety of breakfast options, and a shuttle service that was always ready to pick me up and drop me off. Four thumbs up for the service.

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1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Mr. Septian H.S., Sincerely yours from JSI Resort Megamandung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would look forward to welcoming you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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M***e

Staycation

10.0

/10

Reviewed 3 week(s) ago

From the moment I arrived, I was greeted with a friendly welcome from both security and other staff. Requests for room decoration were also free even though I just wrote it in a note❤️ The breakfast was delicious, I swear I was really satisfied staying here. Just add a little fragrance to the hotel room/toilet so it doesn't smell bad.

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Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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L***s

Staycation

9.7

/10

Reviewed 3 week(s) ago

The glamping is luxurious, and the breakfast is comprehensive. The staff is all quick and friendly.

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1 people find it helpful

Accommodation's Reply

19 Jan 2026

Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager

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r***t

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the view is great, the facilities are complete and well-maintained, it's kid-friendly, and there's a mini zoo too. The breakfast is sumptuous with excellent service, thanks to the very friendly sis @nisa. Wow, this is really cool, highly recommended. 👍

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Accommodation's Reply

23 Jan 2026

Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager

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Y***r

Staycation

10.0

/10

Reviewed 3 week(s) ago

The best hotel, even though the rooms are far from the pool, but there's a shuttle bus ready to pick you up and drop you off, and the staff is friendly. It's simply the best. I'll definitely be back again.

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager

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A***a

Leisure

9.1

/10

Reviewed 3 week(s) ago

The place is cool and very spacious. There are various villa types to choose from, and the breakfast is varied.

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager

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Verified Traveler

Staycation

9.7

/10

Reviewed 3 week(s) ago

definitely would come back, stay at grand gladiator, big and clean room.. beautiful view, ask for birthday decorations and get writing on the glass and candle shaped towels.. staff are friendly and helpful.. food is quite tasty but not special. Overall, excellent for JSI Resort.

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1 people find it helpful

Accommodation's Reply

19 Jan 2026

Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager

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A***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff is friendly and polite and the room cleanliness is good.

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Accommodation's Reply

12 Jan 2026

Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager

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W***a

8.5

/10

Reviewed 4 week(s) ago

Trying a new experience of staying glamping-style in Cherokee Tent. It's comfortable, the staff is friendly, there are lots of fun activities, lots of animals that make the kids want to play, and the food is delicious and varied. Thank you JSI😊

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager

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Baskoro W. P.

Staycation

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was friendly, and I was surprisingly upgraded from the Sahara to the Gladiator Room. The breakfast was varied and quite tasty. There's also a free shuttle from your room to the lobby. The downside is that dinner outside the hotel requires a partner. Overall, it's recommended.

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Accommodation's Reply

19 Jan 2026

Dear Mr. Bascoro W.P., Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you felt comfortable and satisfied during your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. We hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganja Lakshmana, General Manager

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JSI Resort

Overall Ratings & Reviews JSI Resort

8.7

8.7

8.5

8.5

8.6

Traveler Reviews JSI Resort