Everything was great. The facilities, the staff, the rooms—nothing was disappointing.

I got the Gladiator room, but I didn't like it; it was dirty. When I opened the room, my first impression was unpleasant and not fresh. There was a lot of dust, and the cleanliness wasn't maintained. The mattress was bad, and the floor was damaged. The bathroom facilities were incomplete.

Nice place to stay with family, not far from Jakarta city center but traffic can be tricky!

Overall, regarding the room, there were no problems, it was standard. The issue was during check-in, which was delayed by more than an hour. It was evident that the front office was not prepared to receive many guests (both check-in and check-out) during a long holiday. The peak was during breakfast. We had breakfast around 8 AM, when there were already many guests. However, the breakfast refill was very slow, so many menus were left empty. We waited for about 45 minutes, and the refill process became even slower until we finally just had whatever was available. It was very disappointing. There should have been preparation to receive many guests at the same time, or it should be divided into several groups so as not to pile up at one time. Hopefully, improvements can be made. Thank you.

This hotel staff is crazy, from security to everyone, they are all very friendly, I am really satisfied staying at this hotel, I don't regret it 💕❤️

The staff is friendly and responsive, and the area is spacious. The variety of animals in the mini zoo could be expanded and the area could be made more shady.

It's a lot of fun for the kids. The outdoor playground is large and not too crowded, so it's still very comfortable. I'll be back again because it's so much fun. The food selection is also delicious, so I'm really satisfied.

The service staff was okay, the rooms were clean, but the pool inside the hotel was a bit lacking. The hotel restaurant had very slow service, with waits of up to an hour for food. The breakfast menu was good, but the variety wasn't as extensive as in previous experiences. 🙏

Overall it's good, but there are some things that could be improved, such as room cleanliness and staff friendliness.

The location is free from odd-even traffic regulations, comfortable, and offers plenty of children's games. Recommended for families.

Highly recommended for a staycation

A large hotel with lots of activities. They provide a shuttle to and from your room or other parts of the hotel. We were given a customer service number to request pick-up or drop-off. The room was very spacious, and the bathroom was clean. Breakfast was also delicious, but there wasn't a wide selection of main courses. Overall, 8/10.

The price and the room are not commensurate. Even an extra bed, priced at 350,000 Rupiah, doesn't match the mattress. Breakfast was already sold out by 9:00 AM, and we waited until 9:30 AM without a refill. Even though they said they were at 95% occupancy, it was understandable. Insects, etc., were understandable given the surrounding trees.

It's fun. The homework is that the distance between the room and the play area and the pool is far. Breakfast is also good, okay? So far, I'm happy, the kids are happy. Thank you, JSI.

Stayed in a Gladiator Container King Room. The atmosphere was very peaceful, the area was spacious, there was a mini zoo, and the breakfast was quite complete and varied. The bathroom was quite clean, but the floor around the shower could have been cleaned better, and the front area was quite dusty. Overall, it was comfortable and suitable for children.

I want to come back here in a different room.

I was really satisfied staying at JSI Resort, it really is a safe and comfortable family vacation spot.

The resort's surroundings are lush and beautiful. The air is cool, perfect for a morning walk after breakfast, and there are also exciting off-road tours.

The place is comfortable and green, cool

The hotel staff is very friendly and helpful, the rooms are spacious, the Wi-Fi is fast, the facilities are clean, and the facilities are complete (indoor and outdoor playgrounds and a mini zoo). The Puncak area is open and accessible. Despite being in Megamendung, the environment is pleasant and cool. Breakfast is varied.