8.4
Very Good
From 8,240 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Gets Premiere Semarang
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Bedroom (105)
Staff Friendliness (104)
Room Space (96)
Ambiance (95)
Distance to City Center (92)
Bathroom (92)
Family Friendly (82)
Hotel Area (82)
Taste (79)
Variety (78)
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Traveler Reviews Gets Premiere Semarang

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Customer reviews
Petrus K.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 hour(s) ago
Hotel in the city center... The rooms are clean and the food is delicious, the service is friendly and fast.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Petrus, Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving us the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you are satisfied and comfortable with the various facilities and services available. We really appreciate your good review and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management of Gets Premiere Semarang.
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Eman R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Transit at Gets Hotel, close to the city center, but quite comfortable.
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Accommodation's Reply
05 Aug 2025
Dear Mr./Mrs. Eman R. Great day always from Gets Premiere Semarang, We would like to thank you for your review and for sharing your experience staying at Gets Premiere Semarang. We are pleased to know that our facilities and services meet your expectations. We look forward to welcoming you back on your next visit. Warm Regards. Gets Premiere Semarang Management.
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Albert I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff and service are top-notch. The gym is fully equipped.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Albert I. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you are satisfied and comfortable with the various facilities and services available. We really appreciate the good review you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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K***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
when I came in the room the AC was not running well and got well after fixed by maintenance people
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Great day always from Gets Premiere Semarang. Thank you for staying with us and share your experience here with rating. Your rating and warm words are really important for us. We sincerely apologize for the inconvenience you faced with the air conditioning upon your arrival. However, we’re glad to hear that our maintenance team was able to resolve the issue promptly and that your stay continued comfortably. Your feedback is very important to us as we continuously strive to improve our services. We truly appreciate your understanding and hope to welcome you back for an even better experience in the future. Warm Regards Management Gets Premiere Semarang
Diana H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, satisfied with the economical price, breakfast also has many varieties, tastes good, some menus are cooked directly when you order them
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30 Jul 2025
Dear Ms. Diana H. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you feel satisfied and comfortable with the various facilities and services available. We really appreciate the good review you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
The bottom drawer next to the bed was very dirty on the floor. I even moved the drawer forward a little and was a bit shocked to see small pieces of dust and even trash like tissues and plastic mineral water seals underneath. Unfortunately, I didn't take a photo.
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Accommodation's Reply
28 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang, Thank you for taking the time to write a review about your experience staying at Gets Premiere Semarang. We apologize for the inconvenience you experienced regarding the cleanliness of the area under the room drawer. This clearly does not reflect the standard of cleanliness that we always strive for. Your feedback is very valuable, and we have conveyed this to the housekeeping team to immediately conduct a thorough inspection and repair to prevent a similar incident from happening again. Once again, thank you for these valuable comments and input, we will always strive to maintain and improve the quality of our service. We look forward to welcoming you back to Gets Premiere Semarang on a future occasion. Warm Regards. Gets Premiere Semarang Management.
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Muhammad T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My stay here was very pleasant and comfortable. The hotel room was spacious and clean, the hotel facilities were very complete, the service was friendly, and the swimming pool was very clean. I will definitely stay here again next time.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Muhammad T. Great day always from Gets Premiere Semarang, Thank you for your positive review on Traveloka. We are very happy to know that you enjoyed your stay at Gets Premiere Semarang, from the service of our staff, the comfort of the room, to the choice of breakfast menu that we serve. Reviews like this mean a lot to us and motivate us to continue providing the best service for all our guests. We look forward to your next visit to Semarang, and will be happy to welcome you back to Gets Premiere Semarang. Warm Regards. Management Gets Premiere Semarang
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W***H
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
Checked in too late. Even though I had requested an early check-in because I was bringing a toddler who was already tired from the trip. There was a small gap in the room door.
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Accommodation's Reply
28 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang, Thank you for taking the time to write a review about your experience staying at Gets Premiere Semarang. It is an honor for us to have chosen Gets Premiere Semarang as your place to stay when visiting Semarang. We deeply regret that you did not fully enjoy your arrival due to the check-in time and the condition of the room. We understand how important comfort is, especially when traveling with toddlers. Regarding early check-in requests, we always try to fulfill them according to room availability, but unfortunately at that time the room was not ready earlier. Regarding the gap in the room door, we have reported this to the technical team for immediate repair. Thank you for the review that you have shared, we really hope to be able to welcome you back on your next visit. Warm Regards. Management Gets Premiere Semarang.
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o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Okay, just got a high price because it's the weekend ☹️
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Accommodation's Reply
30 Jul 2025
Dear Value Guest, Great day always from Gets Premiere Semarang. Thank you for sharing your experience and giving us your best rating for Gets Premiere Semarang. We understand that weekend rates can be higher, as room demand typically increases during this period. However, we always strive to ensure that our services and facilities continue to provide the best comfort and value for our guests. We hope you had a pleasant stay, and we look forward to welcoming you again sometime with other exciting promotions. Warm Regards, Gets Premiere Semarang Management.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
resepsionis friendly, breakfast full variety
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Accommodation's Reply
28 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you are satisfied and comfortable with the various facilities and services available. We really appreciate the good review you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
There were cockroaches in the bathroom and not just 1 but 3... the sheets and blankets had lots of stains.
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Accommodation's Reply
21 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang. Thank you for your review. We greatly appreciate your time in sharing your experience during your stay at our hotel. We sincerely apologize for any inconvenience you experienced, particularly regarding the bathroom and linen cleanliness, which did not meet your expectations. We understand the importance of comfort and cleanliness during your stay, and we deeply regret that we did not meet these standards during your visit. We have forwarded this feedback directly to the housekeeping and pest control teams for a thorough inspection and corrective action. We will also increase our supervision of linen quality to ensure a more appropriate and comfortable stay for our guests. Once again, we apologize for this unpleasant experience. Your feedback is a valuable lesson for us to continue improving and elevating our service standards. We hope to have the opportunity to welcome you again with a much better experience in the future. Warm Regards. Management Gets Premiere Semarang
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Christina M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
the breakfast this morning was a bit cold especially the chicken congee, but the rest was OK
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Accommodation's Reply
21 Jul 2025
Dear Christina M. P Great day always from Gets Premiere Semarang, Thank you for staying with us and share your experience here with rating. Your rating and warm words are really important for us. We’re glad to hear that you were generally satisfied with your breakfast experience. However, we sincerely apologize that the chicken congee was not served as warm as it should have been. Please rest assured that we have shared your comments with our kitchen team to ensure better temperature control and consistent food quality moving forward. Last but not least we hope you always remember us every time you visit Semarang. We are looking forward to welcoming you again in the future. Warm Regards Management Gets Premiere Semarang
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PIPIET N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommend staying here if you go to Semarang ahaaa
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Accommodation's Reply
21 Jul 2025
Dear Ms. Pipiet N. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you feel satisfied and comfortable with the various facilities and services available. We really appreciate the good review you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always satisfied staying at Gets Hotel.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang. We thank you for your review and for sharing your experience staying at Gets Premiere Semarang. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back on your next visit. Warm Regards. Gets Premiere Semarang Management
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a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Although the room was quite spacious, it was dusty and the bathroom was dark. Even the mattress was dusty. It's not suitable for those with babies/children, or people with allergies. The wallpaper in the room was peeling, the air duct was partially missing, and upon entering the room, there was a musty smell. The swimming pool is adjacent to the restaurant and dining area, so there's a lack of privacy. The children's play area is quite close to the smoking area, so it's quite alarming if someone is smoking.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang, Thank you for taking the time to share your valuable review and feedback. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding the cleanliness of the room, the condition of the facilities, and the comfort for families with children. This is certainly a serious concern for us, and we deeply regret that we have not been able to provide a comfortable stay experience as we hope for all our guests. Your feedback regarding dusty rooms, unpleasant odors, bathroom lighting, wallpaper conditions, and the location of the swimming pool and children's play area has been forwarded to the relevant team for follow-up evaluation and improvement. We will also re-coordinate regarding the smoking area to avoid disturbing the comfort of guests, especially families with small children. Once again, thank you for these valuable comments and feedback, we will always strive to maintain and improve the quality of our service. We look forward to welcoming you back to Gets Premiere Semarang on a future occasion. Warm Regards. Gets Premiere Semarang Management.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
good, given a larger room, good food, nice atmosphere, good, can stay again if I go to Semarang
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Accommodation's Reply
21 Jul 2025
Dear Value Guest. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you are satisfied and comfortable with the various facilities and services available. We really appreciate the good review you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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Nur H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is nice, the rooms are comfortable, the breakfast is complete, and it's close to the airport. I'd like to stay here again next time if I'm transiting through Semarang.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. Nur H. H. Great day always from Gets Premiere Semarang, Thank you for sharing your stay experience and giving the best rating for Gets Premiere Semarang. It is a great pleasure for us to know that you feel satisfied and comfortable with the various facilities and services available. We really appreciate the good review that you wrote and we look forward to welcoming you back for another pleasant stay. Warm Regards. Management Gets Premiere Semarang.
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Tri W. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
The hotel's design is beautiful, but it's a shame that some parts of the room are damaged and haven't been repaired. Even though the hotel building is old, it should still be maintained.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. Tri W. I. Great day always from Gets Premiere Semarang, Thank you for taking the time to write a review about your experience staying at Gets Premiere Semarang. We apologize for any inconvenience you may have experienced regarding the condition of our facilities and property maintenance. Your feedback is very valuable and is a serious concern for management. We are currently in the process of gradually updating and improving several areas of the hotel, including rooms and other supporting facilities, to improve guest comfort and satisfaction. We greatly appreciate your honesty and hope to be given the opportunity to welcome you back with a much better stay experience in the future. Warm Regards. Management Gets Premiere Semarang.
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T***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The 3M/night room is surely amazing, extremely big, I would recommend it. Super class. May worth the price, unique experience.
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Accommodation's Reply
15 Jul 2025
Dear Value Guest, Great day always from Gets Premiere Semarang. Thank you very much for the fantastic review and for taking the time to share it with us. It’s really encouraging and we greatly apprciated that. Thank you again and we hope it will be too long before we have the pleasure of welcoming you back to our hotel. Warm Regards Management Gets Premiere Semarang
T***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The executive room doesn't really worth the upper price, in my opinion, you can book the normal room, they're super spacy and comfy. Unless you really want that grey couch in your room.
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Accommodation's Reply
15 Jul 2025
Dear Value Guest, Great day always from Gets Premiere Semarang. Thank you for staying with us and share your experience here with rating. Your rating and warm words are really important for us. Last but not least we hope you always remember us every time you visit Semarang. We are looking forward to welcoming you again in the future. Warm Regards Management Gets Premiere Semarang
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