Wanadu Residence

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8.4
Very Good
From 1,922 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.7

Location

8.5

Service and Facilites

8.4

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침실 (19)
접근성 (16)
친절도 (15)
분위기 (15)
객실 공간 (15)
욕실 (15)
주변 환경 (14)
체크인/아웃 시간 (14)
호텔 지역 (14)
도심까지의 거리 (13)
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Traveler Reviews Wanadu Residence

Number of reviews per page
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40
Customer reviews
L***y
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 day(s) ago
The first day I moved in, I felt bad because I was told not to dirty the room, but when I entered, I saw that there were traces of powder or makeup on the blanket. If I washed it properly, it would have disappeared. This must have been someone else's. And the mirror in the bathroom could have been wiped, it looked like it was covered in bumps. The second day, everything was okay and clean.
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D***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
The room is not clean and dirty, maybe it can be improved in the future
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T***k
icon-Medical
Medical
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The room facilities need updating, Some are damaged.
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nurul h.
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Easy to find... Have a lot of food centers
2 people find it helpful
D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 14 week(s) ago
The bedsheets were dirty and stained. The toilet seat had orange urine stains. The towels were dull.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 22 week(s) ago
Dirty room with lots of stains, analog TV.
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3 people find it helpful
G***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
okay, it's just a hassle to park because it's cramped
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1 people find it helpful
M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It's comfortable to rest here
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1 people find it helpful
Heri S.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Friendly receptionist, clean, strategic.
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4 people find it helpful
l***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Great, extra service, only the lift is a bit small, we only stayed there for 1 night, but it was fun and memorable.
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2 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Good, cheap, very comfortable and very quiet, the best
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2 people find it helpful
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 37 week(s) ago
Need to be improved and enhance the facility management.
5 people find it helpful
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Widi T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
It's just ok for the price.
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2 people find it helpful
J***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 44 week(s) ago
It's just that it's narrow and uncomfortable, that's it.
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4 people find it helpful
A***a
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 44 week(s) ago
The room is comfortable and tidy, the AC is cold, there are glasses and a kettle of water, get it on the ground floor only the toilet is a bit smelly, no toothpaste + toothbrush provided, only soap, pillowcases have stains & sheets are starting to turn yellow, if you come from outside the room it smells a bit, I don't know what smell but it doesn't bother you. The wifi was disrupted when you first entered the room, but the staff quickly came after Maghrib and it was okay again. Asked for a room on the top floor but they didn't give it to them, they said it was finished even though they checked in at 3 pm, finally they gave me the first floor, even though it was still midnight there were still people checking in :(
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5 people find it helpful
Accommodation's Reply
23 Apr 2025
Hi Sis. Previously, thank you for staying at our hotel. We apologize for the inconvenience. For toothpaste & toothbrush, we do not provide it & there is only soap for toiletries. Regarding WiFi, at that time there was a disruption from the provider, and we have also followed up on the trouble that was happening. And for the request for blocking the room, we also apologize because you did not get what you requested because on that day the upper floor rooms were full & they happened to request it earlier than you. Once again, we are very grateful for your trust in trusting Wanadu Residence Karawaci as your accommodation partner while in Karawaci & we apologize profusely for the inconvenience that occurred during your stay here.
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Z***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 48 week(s) ago
The AC doesn't work good, just generating air, not cooling.
3 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 51 week(s) ago
For the location, it's actually not very strategic, but if you're looking for a quiet environment, this is perfect 🤩. Check in at 8 pm was still served well and quickly 🤝🏻. For a spacious room, but there's no storage cabinet or wardrobe huhu so sad. Amenities like toothbrush and toothpaste aren't there, there's also no room tissue
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6 people find it helpful
G***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
The place is good. Not hard to locate or access. It's worth your money, but the place needs a little bit of cleaning and a bit of renovation. It will be better. It will be nicer to stay there.
1 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 53 week(s) ago
Miscommunication, asked for a refund, the system is stupid, the employees' salaries are blind, the system is still miscommunication
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4 people find it helpful
D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
So far it's good, the room is quite spacious, clean, the staff is friendly, the AC is cold, the downside is there is no smart TV and the toiletries are incomplete.
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1 people find it helpful
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