Mermaid Suite Hotel

Explore Mermaid Suite Hotel
7.4
Pleasant
From 674 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Mermaid Suite Hotel

Number of reviews per page
20
40
Top reviews
Rob
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Candida
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location perfect for events shops on Oxford and Bond St Clean bed and bathroom and value for money
Nicholas
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8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good receptionist, Clean room, clean sheets, good shower
Gary
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Did what it said on the tin. Lovely room, that was clean, tidy and comfortable.
PAUL
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very average hotel in an extremely expensive area.
Stuart
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms very spacious and very clean
Andrew
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10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Pleasant welcome and an easy check-in. Room was very comfortable, clean, with all you would need for a short stay. A great location just off Oxford Street, close to Bond Street tube station. Highly recommended for a few nights in Central London.
Ian
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with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The beds must have been the cheapest mattress ever Only stayed there because the Hotel was in the right spot for the business I had to do ovrtwise the rest of room was fine just the beds
Linda
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was comfortable and spotlessly clean - BUT it was at the top of many, many stairs! For this Grammy, that made things difficult. Check-in was good and a nice young woman carried my bag when I asked for help. Check out was not so good - I’d been told someone would help with my carry on bag - in reality, a rather grumpy man told me on the phone that I was on my own. I won’t stay again although the location was fabulous!
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Wee Leong
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I checked in today but found the place to be badly maintained, toilet walls were dirty, heater were not working and there is no lift and we were placed on fourth floor. We feedback but your staff were not helpful. The condition of the room was not acceptable and we left. I would like to request for a refund for my booking.
damian
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with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very clean room. Staff allowed us to leave lugging on our last day after check out. Friendly staff
Tim
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was okay, bit grubby, could do with updating. Only time saw staff was on booking in.
Elena
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Terrible set up, having to go to a different street entrance to my room from the so called lobby (a dingy room up a steep set of stairs, entering from a different street door) rude staff (the manager from the so called lobby)
Pauline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

clean hotel shops on doorstep very handy to tube.
Sebastian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location was incredible. Right in the middle of SoHo. You get what you pay for - the room is quite small, the shower is very small, no elevator/lift on site. But overall a great spot
John
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very handy location, perfect for Oxford Street etc. Good price and clean room. Easy check in and out.
NICHOLAS
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent little hotel. Staff friendly, room clean and tidy. Ideal location too! Would recommend.
Alexsandro
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

.
Bruce
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Did not know we had to navigate all of the skinny stairs. Room was smaller than expected and very hot. Thankfully there was a fan but I just made it okay. It did the trick, but was over priced compared to our other two Marriott airport hotels
Vanette
icon-Leisure
Leisure
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

No lamps in room, just bright overhead lights. No lift, many steep stairs. No hand towels. Close to shopping, restaurants. Location great, but pricey for amenities.
Number of reviews per page
20
40