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Traveler Reviews JM Marvel Hotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
NP
Nguyen P. H.
Business
9.4
/10
Reviewed 27 week(s) ago
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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PA
Phuong A. T.
6.5
/10
Reviewed 77 week(s) ago
The quality of everything is not commensurate with the price
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MM
Maylani M. W.
10.0
/10
Reviewed 78 week(s) ago
The staff very helpful, good english, very comfortable 🫶🏻.
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JM
Janet M.
9.7
/10
Reviewed 122 week(s) ago
Lovely hotel close to everything in old quarter. Looks exactly as it does in pictures. Beds are very comfy. Staff are excellent, very friendly and go above and beyond. Only stayed 2 nights and would definitely stay here again.
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HT
Hoang T.
6.0
/10
Reviewed 267 week(s) ago
The first time I encountered this problem, the payment was 2 nights, but it turned out to be 4 hours of 2 nights. Time to check in with the odd notebook out. Also paid and the hotel said not yet paid, please pay the 2 night charge
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G
Guest
6.0
/10
Reviewed 270 week(s) ago
I paid for the app for 1 night at JM hotel, but when I checked in, they said it was 3 hours of price and had to pay extra. This is not a good way to set up the guests
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3 people find it helpful
DA
Daisy A.
Family
9.4
/10
Reviewed 302 week(s) ago
I had a pleasant stayed here. We stayed in family room. The beds are cozy. I would recommended this hotel to everyone. The staff are amazing. Too bad we stayed here only for one night.
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Ngoc Nguyen
6.0
/10
Reviewed 346 week(s) ago
My guest cannot receive the correct room rate! I put Junior room with a sofa, but the guests did not look like a photo! We don't have time to take photos, so I don't have pictures here to feedback