JM Marvel Hotel & Spa

Hotels
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9.7
/10
Exceptional
903 reviews

What Guests Say About Their Stay

Nguyen P. H.

9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
See original

Marvin

10.0
/ 10
Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.

Priya

10.0
/ 10
We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!

Janalyn

10.0
/ 10
This was my favorite stay in Vietnam! Wonderful staff who greeted us with fresh fruit and tea. Breakfast was great and the staff went over the top to make my birthday special! Pretty good area of the old town with the best bun cha just across the street. Very comfortable beds and great cocktails on the rooftop bar. Quality soap, shower gel and shampoo in the room, and the best offering of towels of all our hotel stays. For the price range of this property, it is a great value. They sent us off with water and a spectacular Vietnamese tea for our journey. We were able to walk everywhere we wanted to go from this location. I would love to stay here again if my travels bring me back to Hanoi.
In the Area
See Map
16 Hàng Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JM Marvel Hotel & Spa

16 Hàng Da Street, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby JM Marvel Hotel & Spa
Lobby 2 JM Marvel Hotel & Spa

Discover More About JM Marvel Hotel & Spa

Location


Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông.

About JM Marvel Hotel & Spa

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JM Marvel Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JM Marvel Hotel & Spa.

All facilities in JM Marvel Hotel & Spa

Bar, Cafe and Lounge JM Marvel Hotel & Spa
Bar, Cafe and Lounge
Lobby JM Marvel Hotel & Spa
Lobby
Exterior JM Marvel Hotel & Spa
Exterior
Bedroom JM Marvel Hotel & Spa
Bedroom
Restaurant JM Marvel Hotel & Spa
Restaurant

Hotel Services

  • Laundry service
  • Express check-in
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

General

  • Banquet
  • Reception hall
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast

Kids and Pets

  • Babysitting

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in JM Marvel Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JM Marvel Hotel & Spa
45
Number of floors in JM Marvel Hotel & Spa
10
Another facilities in JM Marvel Hotel & Spa
Laundry service, Express check-in, Welcoming drinks, Newspaper in lobby, Luggage storage

Frequently asked question in JM Marvel Hotel & Spa

What are available facilities at JM Marvel Hotel & Spa?
There are top facilites at JM Marvel Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does JM Marvel Hotel & Spa provide breakfast?
Yes, JM Marvel Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JM Marvel Hotel & Spa
JM Marvel Hotel & Spa has a 4.0-star rating.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10.
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More Reviews from Other Guests in JM Marvel Hotel & Spa

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (20)
Other sources (883)
9.8
Exceptional
From 883 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Neesha
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff here is excellent!
Marvin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
Read More
Priya
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!
Read More
Emmanuel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bed was very comfortable.
Janalyn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was my favorite stay in Vietnam! Wonderful staff who greeted us with fresh fruit and tea. Breakfast was great and the staff went over the top to make my birthday special! Pretty good area of the old town with the best bun cha just across the street. Very comfortable beds and great cocktails on the rooftop bar. Quality soap, shower gel and shampoo in the room, and the best offering of towels of all our hotel stays. For the price range of this property, it is a great value. They sent us off with water and a spectacular Vietnamese tea for our journey. We were able to walk everywhere we wanted to go from this location. I would love to stay here again if my travels bring me back to Hanoi.
Read More
Vivian
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff here are very kind and attentive -Especially the front desk. They genuinely care for you and will be happy to accommodate and give any suggestions for restaurants, entertainment, and whatever it is you’re looking for. Overall the rooms are clean and the breakfast buffet is delicious and convenient. We’ve also tried their rooftop bar and their drinks are very good! They take the time to explain the drinks and there is even a happy hour! We wish we could have stayed here longer.
Read More
Gisela
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Fabio A
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed for few days and we received an amazing attention from the staff, in particular with Lee who constantly helped us to find the best choices, recommending places, booking transportation for us. She stayed in contact with us and followed up closely, even when our flight was cancelled due to the conflict in Middle East she was communicating with us making sure we arrived safe at home. Thank you to all the staff who made our stay truly wonderful
Read More
Lamont
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Simon
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Albert
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.
Read More
Nora
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff here is AMAZING. They welcomed us with tea and a list of great restaurants nearby. They brought our bags up the stairs and into the room, and texted me on WhatsApp just to see if we needed anything at all. Breakfast was great, and the rooftop bar is gorgeous. Upon check out, the bell hop even walked our suitcases to our NEXT HOTEL for us! Truly, a fantastic place to stay. 5 stars. Just a heads up, all of the services offered by the hotel are cash only.
Read More
Marta
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Bruce Aiquoc
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean
Lila
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
James E
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We absolutely love the staff here!
Madison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was great especially Jayce! Great location too.
Robin
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Amitakumari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was really clean. Staff were really helpful, friendly.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 JM Marvel Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (20)
Other sources (883)
9.8
Exceptional
From 883 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Neesha
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff here is excellent!
Marvin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our personal concierge Trang Nguyen made this a vacation we will never forget. Her attention to detail, follow up with our excursion, daily checking with us to make sure everything was going as planned, suggestions for places to shop and eat and her genuine compassion made even the smallest mishaps enjoyable. At one point her service brought us to tears of joy. JM Marvel is very fortunate to have Trang on their staff.
Read More
Priya
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!
Read More
Emmanuel
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bed was very comfortable.
Janalyn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was my favorite stay in Vietnam! Wonderful staff who greeted us with fresh fruit and tea. Breakfast was great and the staff went over the top to make my birthday special! Pretty good area of the old town with the best bun cha just across the street. Very comfortable beds and great cocktails on the rooftop bar. Quality soap, shower gel and shampoo in the room, and the best offering of towels of all our hotel stays. For the price range of this property, it is a great value. They sent us off with water and a spectacular Vietnamese tea for our journey. We were able to walk everywhere we wanted to go from this location. I would love to stay here again if my travels bring me back to Hanoi.
Read More
Vivian
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff here are very kind and attentive -Especially the front desk. They genuinely care for you and will be happy to accommodate and give any suggestions for restaurants, entertainment, and whatever it is you’re looking for. Overall the rooms are clean and the breakfast buffet is delicious and convenient. We’ve also tried their rooftop bar and their drinks are very good! They take the time to explain the drinks and there is even a happy hour! We wish we could have stayed here longer.
Read More
Gisela
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Fabio A
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed for few days and we received an amazing attention from the staff, in particular with Lee who constantly helped us to find the best choices, recommending places, booking transportation for us. She stayed in contact with us and followed up closely, even when our flight was cancelled due to the conflict in Middle East she was communicating with us making sure we arrived safe at home. Thank you to all the staff who made our stay truly wonderful
Read More
Lamont
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Simon
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Albert
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.
Read More
Nora
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff here is AMAZING. They welcomed us with tea and a list of great restaurants nearby. They brought our bags up the stairs and into the room, and texted me on WhatsApp just to see if we needed anything at all. Breakfast was great, and the rooftop bar is gorgeous. Upon check out, the bell hop even walked our suitcases to our NEXT HOTEL for us! Truly, a fantastic place to stay. 5 stars. Just a heads up, all of the services offered by the hotel are cash only.
Read More
Marta
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Bruce Aiquoc
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean
Lila
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
James E
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We absolutely love the staff here!
Madison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was great especially Jayce! Great location too.
Robin
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Amitakumari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was really clean. Staff were really helpful, friendly.
Number of reviews per page
20
40