JM Marvel Hotel & Spa

Staff was great especially Jayce! Great location too.

The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.

The room was really clean. Staff were really helpful, friendly.

Amazing

Staff was excellent tending to our every need. Breakfast was delicious. Pho here was better than Pho 10 Ly Quoc. Room was clean, with robes and slippers. Great location. We had a great experience at their spa. Would definitely come back.

Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.

The staff were wonderful! The accommodations excellent!

What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.

Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.

Staff friendly and fast check in

We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!

Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍

Beautiful decor clean room

What a great experience. The staff 10 out of 10. The best.

JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular

Bien situé. Très bon déjeuner. Personnel attentif et courtois

1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service

This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.

Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.

Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.