JM Marvel Hotel & Spa

Hotels
9.5
/10
Exceptional
765 reviews

What Guests Say About Their Stay

Nguyen P. H.

9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
See original

Albert

10.0
/ 10
We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.

Nora

10.0
/ 10
The staff here is AMAZING. They welcomed us with tea and a list of great restaurants nearby. They brought our bags up the stairs and into the room, and texted me on WhatsApp just to see if we needed anything at all. Breakfast was great, and the rooftop bar is gorgeous. Upon check out, the bell hop even walked our suitcases to our NEXT HOTEL for us! Truly, a fantastic place to stay. 5 stars. Just a heads up, all of the services offered by the hotel are cash only.

Lila

10.0
/ 10
Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
In the Area
See Map
16 Hang Da, Hoan Kiem, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

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Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JM Marvel Hotel & Spa

16 Hang Da, Hoan Kiem, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby JM Marvel Hotel & Spa
Lobby 2 JM Marvel Hotel & Spa

Discover More About JM Marvel Hotel & Spa

Location


Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông.

About JM Marvel Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JM Marvel Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JM Marvel Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JM Marvel Hotel & Spa.

All facilities in JM Marvel Hotel & Spa

Bar, Cafe and Lounge JM Marvel Hotel & Spa
Bar, Cafe and Lounge
Lobby JM Marvel Hotel & Spa
Lobby
Exterior JM Marvel Hotel & Spa
Exterior
Bedroom JM Marvel Hotel & Spa
Bedroom
Restaurant JM Marvel Hotel & Spa
Restaurant

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in JM Marvel Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at JM Marvel Hotel & Spa
45
Number of floors in JM Marvel Hotel & Spa
10
Another facilities in JM Marvel Hotel & Spa
Desk, Hairdryer, In-room safe, Minibar, Shower

Frequently asked question in JM Marvel Hotel & Spa

What are available facilities at JM Marvel Hotel & Spa?
There are top facilites at JM Marvel Hotel & Spa such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of JM Marvel Hotel & Spa
JM Marvel Hotel & Spa has a 4.0-star rating.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10.
How many rooms are available at JM Marvel Hotel & Spa
JM Marvel Hotel & Spa has 45.
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More Reviews from Other Guests in JM Marvel Hotel & Spa

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (20)
Other sources (745)
9.6
Exceptional
From 745 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Albert
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.
Read More
Nora
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff here is AMAZING. They welcomed us with tea and a list of great restaurants nearby. They brought our bags up the stairs and into the room, and texted me on WhatsApp just to see if we needed anything at all. Breakfast was great, and the rooftop bar is gorgeous. Upon check out, the bell hop even walked our suitcases to our NEXT HOTEL for us! Truly, a fantastic place to stay. 5 stars. Just a heads up, all of the services offered by the hotel are cash only.
Read More
Marta
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Bruce Aiquoc
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Lila
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
James E
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We absolutely love the staff here!
Madison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great especially Jayce! Great location too.
Robin
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Amitakumari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was really clean. Staff were really helpful, friendly.
Yuan Kang
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing
Aily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was excellent tending to our every need. Breakfast was delicious. Pho here was better than Pho 10 Ly Quoc. Room was clean, with robes and slippers. Great location. We had a great experience at their spa. Would definitely come back.
Gordon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were wonderful! The accommodations excellent!
FIONA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.
Mandy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.
Yen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff friendly and fast check in
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!
Read More
Derrith
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Allison
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful decor clean room
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 JM Marvel Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews JM Marvel Hotel & Spa

Traveloka (20)
Other sources (745)
9.6
Exceptional
From 745 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Top reviews
Albert
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable.
Read More
Nora
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff here is AMAZING. They welcomed us with tea and a list of great restaurants nearby. They brought our bags up the stairs and into the room, and texted me on WhatsApp just to see if we needed anything at all. Breakfast was great, and the rooftop bar is gorgeous. Upon check out, the bell hop even walked our suitcases to our NEXT HOTEL for us! Truly, a fantastic place to stay. 5 stars. Just a heads up, all of the services offered by the hotel are cash only.
Read More
Marta
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Beautiful room with beautiful washroom and shower. Very nice rooftop bar. Some down sides, the AC never seemed to work, and the shower temperature was super random. But overall we enjoyed our stay.
Bruce Aiquoc
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean
Lila
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was nice, rooms spacious, great location very central and could walk everywhere. Staff were attentive especially on reception (Nguyen). The only negative was that you can hear other rooms I.e. the shower in general it was fine but we had guests who were showering at 5am and it would wake us up.
stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
James E
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We absolutely love the staff here!
Madison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great especially Jayce! Great location too.
Robin
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Amitakumari
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was really clean. Staff were really helpful, friendly.
Yuan Kang
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing
Aily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was excellent tending to our every need. Breakfast was delicious. Pho here was better than Pho 10 Ly Quoc. Room was clean, with robes and slippers. Great location. We had a great experience at their spa. Would definitely come back.
Gordon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Cynthia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were wonderful! The accommodations excellent!
FIONA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What stand out at JM Marvel is the staff. Staff provided excellent service. They were very helpful and detail oriented.
Mandy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff very eager to please. Restaurant food excellent. However, both restaurant and rooftop bar only take cash. Rooftop bar will not let you charge back to the room. Because of the location, it is extremely noisy. Room clean and comfortable.
Yen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff friendly and fast check in
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!
Read More
Derrith
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍
Allison
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful decor clean room
Number of reviews per page
20
40