โรงแรมเจเอ็ม มาร์เวล แอนด์ สปา

good service staff and good location good food . If have an opportunity will return to there.

Staff friendly and fast check in

We were only in Hanoi for a short stay, but the hotel’s convenient location made it incredibly easy to see everything on our list. The staff were so friendly and welcoming, always eager to help with anything we needed. One of the highlights of our trip was an early tour morning when we came down to find a prepared breakfast waiting for us—complete with sweet, personalized notes. It was such a thoughtful touch and really made our stay memorable. Highly recommend!

Excellent awesome everything was perfect! Staff very helpful breakfast also great! Location central perfect for walking to all sites😍

Beautiful decor clean room

What a great experience. The staff 10 out of 10. The best.

JM Marvel was such a good find and I would recommend anybody coming to Hanoi to stay here. For starters the location is perfect- the most we walked was 16minutes from the hotel and we were able to try various restaurants, shop, and visit some of the notorious tourist must-do’s, such as train street. The property has gorgeous modern decor and felt like any 5 star hotel you would find in America. The bed was so comfortable, I slept like a rock every night. The shampoo, conditioner and body wash smelled so incredible that I took the leftovers with me. The breakfast was a perfect start to the day, including fresh juice, lattes, and a variety of local and foreign breakfast options. The roof top bar had immaculate vibes, a great view and fun creative cocktails that would cost $18+ USD for only 239,000vnd ($9), as well as other, just as good, cheaper, classic cocktails. During my stay, I indulged in the best spa treatment I have gotten in my life. The lady that provided my treatment was committed to making my experience relaxing and rejuvenating. Last but CERTAINLY not least, the staff. From the time we stepped on the property, to the time we boarded the bus on our way to our next destination, all of our needs were anticipated and exceptionally cared for. From the concierge, to the restaurants, and the housekeeping staff, there was always a person ready to help you while maintaining the perfect balance of not bothering you. I usually don't write reviews but this was spectacular

Bien situé. Très bon déjeuner. Personnel attentif et courtois

1night stay for my work trip. Convince location, various restaurant & shops around. Staff is friendly and good service

This is our 6th time staying here. Perfect location, beautiful property and the staff is AMAZING. Huge thanks to Jayce, who always treats us like family and makes every stay here special with personalized, meaningful gestures.

Very attentive and friendly staff. Well appointed hotel with nice design. Rooftop bar provides a good viewing point. Just a ten minute walk to Hoan Kiem Lake.

清潔で快適。旧市街のど真ん中にありますが、街の喧騒と違いホテル内はしっかりとした作りです。フロントもフレンドリーでGoogle翻訳でゆっくりコミュニケーションで十分でした。8階での朝食は旧市街の眺望とハノイの朝日が東南アジアの空気を感じさせてくれます。

Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.

The staff was amazing and helpful! Hien is the best!

Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future

9比較的大きな通りにあるので道に迷うことが無く、また送迎でも分かりやすいです。また、観光地などの色々な場所が徒歩圏内なのでとても便利。実際、日中の歩き観光は

Everyone was so nice!

スタッフの皆さんがとてもフレンドリーなうえに細やか&親切で、宿泊前から日帰りツアーの手配の相談に親身に乗ってくださったり、空港への送迎サービスを進んで手配してくださったり、とても助かりました。 また、誕生月ということで、滞在3日目に部屋にお祝いのデコレーションとスイーツのプレゼントがあり、感激しました！ 帰りの便が朝早く、朝5時過ぎにはホテルを出なければならなかったのですが、朝食（サンドイッチとバナナ）とコーヒーを持たせてくれてありがたかったです。 ひとつだけ不便だったのは、洗面所の壁に固定されているドライヤーが、一度使ってスイッチを切ると、しばらくつかないことが何度かあったことです。（少し時間をおくと使えました。） でもスタッフの方々のあたたかさと親切さがそれを補ってあまりあるほどだったので、次にハノイに行く機会があれば、ぜひまた泊まりたいです。

Excellent location. Easy to walk to all the main attractions.

The staff was extremely helpful, kind and always attentive. Our room was comfortable, but the bed could have been more comfortable. The hotel is situated in a great location.