JM Marvel Hotel & Spa

Hotels
8.4
/10
Very Good
20 reviews

What Guests Say About Their Stay

Nguyen P. H.

9.4
/ 10
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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Fabio A

10.0
/ 10
We stayed for few days and we received an amazing attention from the staff, in particular with Lee who constantly helped us to find the best choices, recommending places, booking transportation for us. She stayed in contact with us and followed up closely, even when our flight was cancelled due to the conflict in Middle East she was communicating with us making sure we arrived safe at home. Thank you to all the staff who made our stay truly wonderful

Lamont

10.0
/ 10
Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!

Simon

10.0
/ 10
What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
In the Area
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16 Hang Da, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

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Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JM Marvel Hotel & Spa

16 Hang Da, Hoan Kiem, Cua Dong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby JM Marvel Hotel & Spa
Lobby 2 JM Marvel Hotel & Spa

Discover More About JM Marvel Hotel & Spa

Location


Staying at JM Marvel Hotel & Spa is a good choice when you are visiting Cửa Đông.

About JM Marvel Hotel & Spa

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JM Marvel Hotel & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JM Marvel Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JM Marvel Hotel & Spa.

All facilities in JM Marvel Hotel & Spa

Bar, Cafe and Lounge JM Marvel Hotel & Spa
Bar, Cafe and Lounge
Lobby JM Marvel Hotel & Spa
Lobby
Exterior JM Marvel Hotel & Spa
Exterior
Bedroom JM Marvel Hotel & Spa
Bedroom
Restaurant JM Marvel Hotel & Spa
Restaurant

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in JM Marvel Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at JM Marvel Hotel & Spa
45
Number of floors in JM Marvel Hotel & Spa
10
Another facilities in JM Marvel Hotel & Spa
Desk, Hairdryer, In-room safe, Minibar, Shower

Frequently asked question in JM Marvel Hotel & Spa

What are available facilities at JM Marvel Hotel & Spa?
There are top facilites at JM Marvel Hotel & Spa such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JM Marvel Hotel & Spa?
The standard check-in time at JM Marvel Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa is a 4.0-star hotel.
How many floors does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 10 floors.
How many rooms does JM Marvel Hotel & Spa have?
JM Marvel Hotel & Spa has 45 rooms in total.
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More Reviews from Other Guests in JM Marvel Hotel & Spa

8.4
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Customer reviews
X***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had a great 2D1N stay at JM Marvel! The location is very central with easy access to good food and spas nearby. The welcome drink was a nice touch, and all the staff were very polite and friendly. Special thanks to the team for surprising my mum with a birthday cake at the restaurant — it made our stay extra memorable. Highly recommend!
Read More
Find this review helpful?
Nguyen P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
Translated by Google Icon
See original
Find this review helpful?
Phuong A. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 104 week(s) ago
The quality of everything is not commensurate with the price
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See original
Find this review helpful?
Maylani M. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
The staff very helpful, good english, very comfortable 🫶🏻.
Find this review helpful?
Janet M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Lovely hotel close to everything in old quarter. Looks exactly as it does in pictures. Beds are very comfy. Staff are excellent, very friendly and go above and beyond. Only stayed 2 nights and would definitely stay here again.
Find this review helpful?
Hoang T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 294 week(s) ago
The first time I encountered this problem, the payment was 2 nights, but it turned out to be 4 hours of 2 nights. Time to check in with the odd notebook out. Also paid and the hotel said not yet paid, please pay the 2 night charge
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
I paid for the app for 1 night at JM hotel, but when I checked in, they said it was 3 hours of price and had to pay extra. This is not a good way to set up the guests
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See original
3 people find it helpful
Daisy A.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 329 week(s) ago
I had a pleasant stayed here. We stayed in family room. The beds are cozy. I would recommended this hotel to everyone. The staff are amazing. Too bad we stayed here only for one night.
Find this review helpful?
Ngoc Nguyen
icon-origin-TRAVELOKA
6.0
/10
Reviewed 373 week(s) ago
My guest cannot receive the correct room rate! I put Junior room with a sofa, but the guests did not look like a photo! We don't have time to take photos, so I don't have pictures here to feedback
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4 people find it helpful
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Number of reviews per page
20
40

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Lobby 4 JM Marvel Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.4
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JM Marvel Hotel & Spa

Number of reviews per page
20
40
Customer reviews
X***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had a great 2D1N stay at JM Marvel! The location is very central with easy access to good food and spas nearby. The welcome drink was a nice touch, and all the staff were very polite and friendly. Special thanks to the team for surprising my mum with a birthday cake at the restaurant — it made our stay extra memorable. Highly recommend!
Read More
Find this review helpful?
Nguyen P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
Translated by Google Icon
See original
Find this review helpful?
Phuong A. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 104 week(s) ago
The quality of everything is not commensurate with the price
Translated by Google Icon
See original
Find this review helpful?
Maylani M. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
The staff very helpful, good english, very comfortable 🫶🏻.
Find this review helpful?
Janet M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Lovely hotel close to everything in old quarter. Looks exactly as it does in pictures. Beds are very comfy. Staff are excellent, very friendly and go above and beyond. Only stayed 2 nights and would definitely stay here again.
Find this review helpful?
Hoang T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 294 week(s) ago
The first time I encountered this problem, the payment was 2 nights, but it turned out to be 4 hours of 2 nights. Time to check in with the odd notebook out. Also paid and the hotel said not yet paid, please pay the 2 night charge
Translated by Google Icon
See original
1 people find it helpful
Guest
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
I paid for the app for 1 night at JM hotel, but when I checked in, they said it was 3 hours of price and had to pay extra. This is not a good way to set up the guests
Translated by Google Icon
See original
3 people find it helpful
Daisy A.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 329 week(s) ago
I had a pleasant stayed here. We stayed in family room. The beds are cozy. I would recommended this hotel to everyone. The staff are amazing. Too bad we stayed here only for one night.
Find this review helpful?
Ngoc Nguyen
icon-origin-TRAVELOKA
6.0
/10
Reviewed 373 week(s) ago
My guest cannot receive the correct room rate! I put Junior room with a sofa, but the guests did not look like a photo! We don't have time to take photos, so I don't have pictures here to feedback
Translated by Google Icon
See original
4 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40