Overall Ratings & Reviews Holiday Inn Express & Suites MONCTON by IHG, an IHG Hotel

This was the BEST hotel we have stayed at in years. Super clean and well thought out rooms. 100% recommend.

Beautiful hotel, pool was perfect and the breakfast was fantastic

Great location. Breakfast is as good. Beds were comfy. And they have free parking

The staff were nice. Was not informed upfront about deposit for $100 by CC or $250 by debt. Room was nice nice. Very clean. Overvall, a good experience

Very clean, well managed and great facilities

Great staff and rate. Breakfast if hot and replenished quickly

I would stay again

Nice hotel. Comfy beds. Very quiet

Great stay! Quiet, exceptionally clean, lots of parking and breakfast was wonderful!

Property is very clean staff super friendly rooms very clean

Nice clean property

Great stay at the hotel. Front desk staff were very nice and room was clean and comfortable

Green light flashed on the ceiling all night

Nice room but shower was poor.

Hotel was very clean. Staff was friendly. Breakfast was lacking but didn't go hungry.

Belle hôtel, très propres

Great time

Very clean and nice place to stay. My only complaint would be the hand soap in the bathroom is permanently attached to the wall and my 2 young daughters couldn’t reach it. It’s located too far away from the sink which is too tall for young children.

The bed mattresses were too soft - could be much firmer. Otherwise everything else was just fine . The morning breakfast should at least be open until 10 a.m. not 9:30 !

There was not much to like, the complete staff do not speak or understand English completely. After check inn we wanted to have a coffee, the coffee maker did not work Called the desk three times , there suggestion was to come to the lobby and get a coffee, I really got upset and they FINALLY sent maintenance, he cheerily replaced the broken coffee maker. The room was for two people BUT there was ONLY one chair and that was very uncomfortable. The bed was so soft with ABSOLUTELY no support at ALL and the the pillows were just garbage, I got about one hour sleep. The breakfast was completely cold and disgusting except for the coffee which was Luke warm. The staff were gathered up having a great gab session and doing nothing for the people wanting a decent breakfast, until a gentleman in a suit came in for hoy coffee, I think he was either the owner or manager, well then things immediately happening, the gathering broke up and new hot food and food that was depleted came flying out of the kitchen by the warp speed. This hotel needs for management to deal with the uncaring staff. It was probably the worst stay I have ever had in my 40 year business life and I will be sure to pass this review along to ALL of my 8000 plus digital business clients and ask them to pass it along all of their contacts. I WILL NEVER STAY THERE AGAIN, THANKS EXPEDIA FOR SENDING ME TO A HELL HOLE, GOOD RATING FOR EXPEDIA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!