Dear. Valued guest, Thank you for staying with us and leaving us with your feedback. We truly appreciate your comments regarding the aging facilities and will take them into consideration as part of our ongoing improvement efforts. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We do apologize you were not fully satisfied with hotel condition and facilities of the hotel did not meet your expectations. We hope that you give us a chance in the future to show you how great our hotel is. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me directly. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you appreciated our strategic location. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found our hotel clean, comfortable, and enjoyable. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoyed our clean and comfortable room, as well as our strategic location near the mall, making your stay more convenient. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found our staff friendly and welcoming. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoyed our clean and comfortable room, as well as our strategic location near the mall, making your stay more convenient. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you appreciated our friendly staff and convenient location. We also appreciate your comments regarding our room rates. Your feedback is valuable to us as we continuously strive to provide the best value through our comfortable accommodations, quality facilities, and warm hospitality. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Mrs. Alisabeth L W, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We are truly sorry to hear about the issues you experienced, including the cleanliness of the bed, the condition of the bathroom mat, the presence of a small cockroach, the TV malfunction, and the hot water issue. Please accept our sincere apologies for these inconveniences, as they do not reflect the standards of service and comfort we strive to provide. Your feedback has been shared with our Housekeeping, Engineering, and Pest Control teams for immediate inspection and corrective action. We are committed to improving our facilities and service to ensure a better experience for all our guests. We greatly appreciate your valuable comments, as they help us identify areas that need attention. We hope you will give us another opportunity to provide you with the much better stay you deserve. At your service, Vincent Apaulo General Manager

Dear Mrs. Vania E . H, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the issues you experienced, including the cleanliness of the bed, the condition of the bathroom mat, the presence of a small cockroach in the room, the TV malfunction, and the lack of hot water. This is certainly not the standard of comfort and service we strive to provide. Please be assured that your comments have been shared with our Housekeeping, Engineering, and Management teams for immediate corrective action and further evaluation to prevent similar issues from happening again. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to the favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoyed our excellent service and beautiful views during your stay. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoyed our clean and comfortable room, experienced our best service, and found our location convenient and strategic. Your kind words mean a lot to our team and motivate us to continue providing exceptional hospitality. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found the place comfortable, clean, and well-equipped. Your positive feedback means a lot to our team and motivates us to maintain high standards of service. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you had a smooth check-in experience and that our team, especially Mr. Reno and Ms. Arsen, were able to assist you well. It is also great to know that your children enjoyed their stay and that everything met your expectations. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found our staff friendly and your room very comfortable. Your appreciation means a lot to us and motivates our team to continue providing excellent service. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you found our hotel conveniently located, especially close to Kelapa Gading Shopping Center, making it easy for you to get around. We are also glad that you were satisfied with the service of our staff and enjoyed the food we served. We hope you will recommend our hotel to your family and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta. We look forward to welcoming you again next time! Sincerely, Vincent Apaoulo, General Manager

Dear Valued guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the curtain not being installed properly, the bathroom exhaust fan not functioning, and the breakfast experience not meeting your expectations. I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued Guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding your trust and support. We will do our best to make your stay more comfortable and enjoyable. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear. Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found the hotel comfortable and cozy, with clean rooms and delicious food. Your kind words mean a lot to us. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear. Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you highly recommend our hotel and enjoyed the amazing city view. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager

Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoy staying at our hotel, especially during your business trips. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager