Mr. Yano A., Thank you for taking the time to provide us with feedback. We apologize for the inconvenience you experienced regarding the condition of the air conditioning in your room, including the noise, dust, and water leak. We greatly appreciate your feedback and have immediately forwarded it to our engineering team for inspection, cleaning, and repair to ensure the comfort of all our guests. Thank you for your interest and suggestions. We hope to welcome you back to Favehotel pgc cililitan for an even more comfortable stay next time. Sincerely, The Management Team, Favehotel pgc cililitan