Recommended for those who want to seek treatment at Adventist Hospital

Really love to stay here, comfy and healthy mind, definitely will come back. Thank you

The front office staff is not very friendly.

Very recommended 💯 The staffs are awesome, very helpful, very friendly, and the location's surroundings were great. Near Gurney too.

The hotel staff is friendly and quick to respond to any issues. The hotel is quite comfortable and is across the street from Adventist Hospital. The location is convenient for finding food. It's fine for medical purposes.

clean hotel, only the elevator needs to be updated, this hotel has breakfast with a veggie menu

Nice hotel for location, near Adventist Hospital.

The staff is friendly and the service is satisfactory, close to everywhere

The room I was given was exactly what I requested. I was thrilled to get a room with the best view. The bed type was also carefully chosen, as requested. Many hotels don't fulfill our booking requests. The entire staff was friendly. I'll stay here again when I visit Penang.

As a customer, you should treat customers well. I always came here before but won't come back next time. The bell man always asks customers to give him Google reviews by mentioning his name, which he never helped to carry your suitcase; he just stands there and greets you when he is in the mood. 1. The level I was staying on smelled like smoke 🤮 2. I called the receptionist to send me staff to change the TV battery, but nobody came or even asked about it until I checked out. Your TV is old already, but to ignore customers like that? W.O.W. 3. The cleaning service, when I asked if she could clean my room when I went out for lunch, she said yes, and when I came back at 3pm, the room wasn't cleaned yet. 4. Repetitive food and basically only almost the same taste vegetarian cooking, so if you stay a week, you will be fed up.

In front of Adventist hospital so worth it lah

Suggest to request room specification in advance. We have stayed in this hotel since 2013/2014. Currently, we are staying on the 24th floor, which has a nice view and parquet floor, which I love.

Strategic location. However, the hotel is quite old, and the rooms seem to need renovation at this price.

Old hotel, old-fashioned rooms, in-room properties are not upgraded enough.

Hotel staff are friendly, helpful at check in and check out.

Please fix the shower. No hot water in a 4-stars hotel in 2026? Are you even serious? I had to take a cold water shower at 5 AM. Clean your bed too, it is damn itchy. Add more menu to the buffet.

My first time staying at this hotel turned into a very bad experience. The water supply was still not restored even by 8 PM. I tried calling the front desk multiple times, but no one answered. When I asked room service for help, they simply redirected me back to the front desk. There was no clear information or certainty about when the water would be restored. Additionally, my room was not cleaned until 6 PM. Overall, it was a very poor and disappointing hotel stay.

Even though it is an old building, the cleanliness of the rooms, bathrooms, lobby and food quality are still well maintained.

We stayed for three nights. It's located across from Adventist Hospital, with plenty of eateries nearby. The room was clean, and the breakfast had a decent selection.

The hotel is near the city, clean, and the room space is big, but the hotel is already rather old. The breakfast taste is okay. So far, it's good for a stay.