I really like this hotel, it's comfortable, all the facilities are functioning, all the staff are friendly, but I was a little disturbed by the friendliness of one of the staff at check-in (female), I understand that the room is not yet available but conveyed it in an unfriendly tone, it will make customers uncomfortable, honestly I thought my staycation would be peaceful but it was ruined by that, luckily there was a reception staff (male) who was very friendly and seemed sincere in helping guests, hopefully this will be a note, so that the Peninsula Hotel is perfect in all aspects.